I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

Great people, went out of their way to help! Professional, great equipment! Highly recommend!read more

I started my policy 7/3 and tried to cancel my policy on 8/3 and they took my money...almost $150!…read moreThey received payment and rendered no services to me of any kind! There is no excuse for this. Probably a million dollar company-now I see how they make their money!

We used this company the other night when we got two flats. They were sooo responsive and quick to…read morerescue us. It was 7:30 at night so I thought we would have to wait a really long time, but... NO, they came within the hour and we were off 141 (he was closer to Page Ave & 270). Michael, our towing gentleman was so nice and towed us to Dobbs on Manchester, then took us home. It was only like $165, but they were very professional and we felt safe. I will use them in the future, and you should too!

From the owner: 24/7 Professional Fast and Affordable Towing & Roadside Service. We buy JUNK CARS! Flatbed and…read moreWheel lift Service, Short and Long Distance Towing, Lockouts, Jump starts, Call us now for all your needs, Local and Family owned, Accepts Credit Cards!

Very good service! Professional all the way. Nice,knowledgeable. Will use again. Reasonable pricesread more

From the owner: Flatbed Towing Service, Tire change, Fuel Delivery, Winching and Jump Startread more

When Janis owned the place it was run like a tight ship! Jimmy was/is hands down one of the best…read moremechanics around! Homestyle got sold to a guy who's nothing more than a shady hustler! He WAY overcharged me for a simple repair that didn't take more than 10 minutes to do. Jimmy had some scrap piece laying around to do the repair and they didn't have to order any parts! Steer clear! Village Auto Repair is just down the street.

Had many minor problems with my car and I didn't trust 2 shops previous before finding homestyle…read moreand they worked with me and my budget while being fast with quality service they definitely have gained a new loyal customer !

Hit a deer while driving on the interstate. Pulled off to a side road in a huge apartment complex,…read morecalled AAA, and this is who they sent. First off, the response time was quick. Second, the driver (Douglas, I believe) called to let us know he was on his way. I gave him my location as best as possible (just hit a deer doing 65, was a bit shaken and flaky), he managed to find us in the parking lot maze. Even with my crappy description. Douglas is, simply put, amazing. He helped me find my keys that I somehow misplaced. He then helped me look for my phone, which I managed to misplace while looking for my keys. He helped get my 84 year old, 4'9" tall mom into the big ass truck for the ride home. He was a calming influence on both of us. He then kept a conversation going during the 30+ mile drive to my house to dump the car off. When we got to the house, his first concern was helping my mom out of the car. Look, anyone can tow your car. There are a million companies out there who can do it. Lord knows, I've had my share of clunkers that needed towed and have used plenty of different companies to tow them. What you don't run across often is that level of customer service and genuine caretaking. I haven't used them before, but I will certainly call them again if I find myself in need.

They're pieces of shit. My truck was at a McDonald's while I was eating, and they towed it…read moreaway--looks like they're just out to make a buck. I have to work at 6 a.m., and they won't even answer the damn phone--idiots.

They were prompt and affordable and treated my vehicle like they owned it. Definitely will…read morerecommend to anyone who needs a tow service Jay C

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

Do Not Recommend. They had me wait over 2 hours in 0 degree weather on the side of the highway and…read morewhen I called they said they cancelled my tow. Use Bee line towing instead

ZERO STARS, DO NOT RECOMMEND…read more *Not my accident, I was there to help clear out the car and make sure it was towed to the correct place for insurance to evaluate. For the purpose of this post, I'll refer to it as "my" car. As I was arriving, Docs Towing showed up to the scene of an accident to tow "my" car. As the un-named "tow guy" was working to get my car hooked up, (and because I noticed another car already on the carrier) I quickly approached him and asked if he would be able to take my car directly to my preferred auto body repair place. He said no, and that it would go to their lot. (Exactly what I didn't want) He then proceeded to give me the "This is how we do it, this is why you have insurance, I've been doing this for 50 years" song and dance before busily running off to finish hooking my car up.....(Um, EXCUSE ME?!?!) It was 100% clear that he was not going to give me another opportunity to give the address of where I wanted the car to go, so I asked the police officer at the scene if HE would please ask Mr. Tow Guy to take my car to my preferred auto body repair place and to please let him know if that wasn't going to be possible I would call another tow company. This police officer wasn't looking to get involved and by the time I had the words out of my mouth the tow truck was already driving off. So here's what ACTUALLY happened, the police called the tow company, Mr. Tow Guy saw three chicks standing on the side of the road with a car that clearly needed to be towed. Instead of ASKING or LISTENING, he took advantage of the situation, hooked the car up and went on his way, as fast as he could, to collect all the fees he can possibly collect from "my" insurance company. Hey Mr. Tow Guy, how about next time you have an encounter with a female, you treat her with respect instead of acting like a complete jackass, and maybe your company will avoid another negative review.