I called them for a Tow on a Sunday morning. Perfect communication and coordination. The driver…read morecalled me right after the first call and let me know what he could get there. He arrived 3 minutes early and everything done efficiently. Dependable Perfect Comms Efficient Great value for money paid

The owner is the rudest, most condescending, person I have ever met. He left a 76 year old woman…read morestranded on a highway off-ramp because he accepted a job from AAA that he was unable to perform. He's a towing company who is unable to tow. He stalked us to the point that we felt unsafe and the police had to be called.

We used this company the other night when we got two flats. They were sooo responsive and quick to…read morerescue us. It was 7:30 at night so I thought we would have to wait a really long time, but... NO, they came within the hour and we were off 141 (he was closer to Page Ave & 270). Michael, our towing gentleman was so nice and towed us to Dobbs on Manchester, then took us home. It was only like $165, but they were very professional and we felt safe. I will use them in the future, and you should too!

From the owner: 24/7 Professional Fast and Affordable Towing & Roadside Service. We buy JUNK CARS! Flatbed and…read moreWheel lift Service, Short and Long Distance Towing, Lockouts, Jump starts, Call us now for all your needs, Local and Family owned, Accepts Credit Cards!

Very good service! Professional all the way. Nice,knowledgeable. Will use again. Reasonable pricesread more

From the owner: Flatbed Towing Service, Tire change, Fuel Delivery, Winching and Jump Startread more

When Janis owned the place it was run like a tight ship! Jimmy was/is hands down one of the best…read moremechanics around! Homestyle got sold to a guy who's nothing more than a shady hustler! He WAY overcharged me for a simple repair that didn't take more than 10 minutes to do. Jimmy had some scrap piece laying around to do the repair and they didn't have to order any parts! Steer clear! Village Auto Repair is just down the street.

Had many minor problems with my car and I didn't trust 2 shops previous before finding homestyle…read moreand they worked with me and my budget while being fast with quality service they definitely have gained a new loyal customer !

Hit a deer while driving on the interstate. Pulled off to a side road in a huge apartment complex,…read morecalled AAA, and this is who they sent. First off, the response time was quick. Second, the driver (Douglas, I believe) called to let us know he was on his way. I gave him my location as best as possible (just hit a deer doing 65, was a bit shaken and flaky), he managed to find us in the parking lot maze. Even with my crappy description. Douglas is, simply put, amazing. He helped me find my keys that I somehow misplaced. He then helped me look for my phone, which I managed to misplace while looking for my keys. He helped get my 84 year old, 4'9" tall mom into the big ass truck for the ride home. He was a calming influence on both of us. He then kept a conversation going during the 30+ mile drive to my house to dump the car off. When we got to the house, his first concern was helping my mom out of the car. Look, anyone can tow your car. There are a million companies out there who can do it. Lord knows, I've had my share of clunkers that needed towed and have used plenty of different companies to tow them. What you don't run across often is that level of customer service and genuine caretaking. I haven't used them before, but I will certainly call them again if I find myself in need.

AAA call..very happy with America's Choice Prompt,…read moreprofessional and polite. Driver was excellent and l would gladly recommend your company to everyone. Driver arrived on time as eta estimated and did an excellent job.

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

I would give it no stars if I could. The customer service is bad all around. The wait time was…read moreridiculous and when I called up there all I could get was a voicemail. For this to be a private business the owner is very arrogant and rude in how he talks to people in general. Very bad communication all together I can see why this business only has 2.5 stars. I have heard worse from previous customers as well and wil not be using them ever again.