If you have read any of my reviews about my tire being blown up on Yelp, then you might know the…read morestory. If not, here it is: I was on my way home from work one night and my rear tire blew up as I was driving on highway 64. I managed to make it home after my car insurance had it towed by another company (I don't even know who it was to be honest). The next morning I needed to find a way to get my car to the Plaza Tire in Manchester. I spend half the morning looking for reputable tire places in the area and the other half looking for towing companies. I saw the excellent reviews on Yelp and decided to give this company a try. Let me just say that I have never met a kinder person that worked at a towing company. Not only did he get here within about 15 minutes but he also was very careful with my car and the best part, gave me a ride to the tire place. Some tow companies (at least in Texas and Cali) won't do that for you and will tell you to get an Uber or friend. I was so glad I could get to the tire place and found it was also about an 8 mile drive away. He talked about the area once he knew I wasn't from here and gave me a lot of information that I found really interesting. He was very professional and gave me an amazing price for the tow. I am hoping I am never going to need my car towed again but if I do, this is the ONLY company I want to tow my car. If you need a tow, this is the place to call!

Yes, I'm one of those girls who is terrified of changing a flat tire... And it's not that I'm…read morecompletely cluess- it's that I'm actually terrified. I had a bad experience once where I'd forgotten to put the emergency brake on- and the car fell off the jack and almost cut off my friends legs. Yeah- NOT COOL. So, when I had a flat recently and called a firestone emergency number and they called up these guys, I was super pleased just to know I wouldn't have to do it myself. It was a dark rainy night, I was way out in Chesterfield (I'm a city girl), and I'd just hit the hugest pothole of my life and blew out my tire. I can't say I was in the calmest of moods. But this guy named Barry from Suntrup Towing saved the day. He showed up 10 minutes earlier than projected and had the friendliest attitude. He let me sit in his truck and mess with his radio. He had a very calming and genuine personality. He mentioned the many other people broken down that night too- it made me feel like less of a schmuck. Instead I felt "one" with the community. Yes, EVERYONE breaks down. I'm ONE OF YOU. See? Calming. The fee for the tire change was a little steep. But hey- I wasn't freaking out anymore. I'll pay your $85 nighttime rate, and thanks for the mental peace.

Terrible service they say 1 hour then call 1 1/2 hours later tell you they are on way then an hour…read morelater they say someone will be on their way shortly. Do not use this company unless you want to wait 4 hours for service.

Top notch service. I used the St. Charles location. The person answering my call was kind and…read moreefficient. The gentleman that towed my car was great. They quoted me an exact amount for what i needed and that was exactly what my bill was for. Honestly, i called several places and this one gave me a cheaper price for hookup and price per mile than other places. I would use them again, but hope to not have to.

I called them for a toe and they didn't answer, but call me back when less than one minute…read more We didn't end up using them only because they were not connected to my insurance where I don't have to pay out-of-pocket first and wait to be in reimbursed. However, the communication was fabulous and I highly recommend using their services.

I called to have my car towed to Robert's Automotive and the tow truck driver arrived about 25…read moreminutes later. I've used this company before. The driver was so nice and the fee wasn't bad at all. I will use this company again if I need towing service. Give them a call you won't be sorry! Again the price was very reasonable. I didn't think I was taken advantage of.

I called them for a Tow on a Sunday morning. Perfect communication and coordination. The driver…read morecalled me right after the first call and let me know what he could get there. He arrived 3 minutes early and everything done efficiently. Dependable Perfect Comms Efficient Great value for money paid

The owner is the rudest, most condescending, person I have ever met. He left a 76 year old woman…read morestranded on a highway off-ramp because he accepted a job from AAA that he was unable to perform. He's a towing company who is unable to tow. He stalked us to the point that we felt unsafe and the police had to be called.

I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

I would give it no stars if I could. The customer service is bad all around. The wait time was…read moreridiculous and when I called up there all I could get was a voicemail. For this to be a private business the owner is very arrogant and rude in how he talks to people in general. Very bad communication all together I can see why this business only has 2.5 stars. I have heard worse from previous customers as well and wil not be using them ever again.

Fantastic, I highly recommend! I don't know anyone at Sherman, but I called them for help when I…read morewas stranded in O'Fallon, MO and I had a great experience. I very rarely leave reviews as I'm a busy person, but I could not have been more impressed with their responsiveness and professionalism. The driver was an incredibly nice person. Thank you!

After my car broke down, i called multiple businesses for quotes. I chose sherman towing and am…read moreglad i did. He gave me a quick and honest quote when I called, he arrived fast and made it very easy to know what i needed and get my car towed to the shop. Pricing was extremely comparable, or beat other price quotes, and he was avaliable within 30 minutes, which made me feel much better after a rough morning

Great fast service! Driver was very friendly and did a great job in a high traffic situation…read more Highly recommend!

From the owner: Need a lift? Drag N Drop Towing is here to rescue you 24/7! Fast, reliable towing services…read morelocated in St Charles County. Call us at 636-439-4474.