I had an amazing experience with Earl Green Towing this past weekend. We had a difficult night on…read moreSaturday night with a flat tire. No one could help us. When I spoke to who I think was Mr. Green over the phone, I had hope. He was so friendly, courteous, and willing to help. He arrived promptly and towed my car to the service shop. I have not received such excellent customer service in a long time. I highly recommend this company if you have towing needs in the St. Louis area

I never thought I'd have such a good experience with a towing company. This guy was so friendly,…read morecourteous and upbeat. It's really, really nice to encounter such a lovely person when you're having a rough day. The price was comparable with other companies around St. Louis, but this company wins in the customer service category.

Spoke to the operator in the morning detailing what I needed. She said either her or a driver would…read morereach out to me, which they did... 5 minutes later in fact. We spoke about my location and that I did not need assistance at that exact moment but he said he would be on the way after his current tow. 4 hours later and no response so I called him back just to confirm he was still available as to not give the business away and he hung up on me LOL. Unprofessional and unnecessary, could have just communicated. Okay update: Apparently that driver was involved in an accident and did eventually forward my info over and another driver was dispatched. They were really courteous and helpful. Would absolutely recommend.

Every time no matter what's going on I have always called them to tow my car and they have always…read morecome right away! Great service no rude drivers and they are not as expensive as I thought.

Tow me stl really was helpful when I was involved in an accident. The person that took my phone…read morecall was great in explaining the process for me. The driver also did a great job helping me to. Thankful for people that work at Tow Me STL. Great company.

My sisters Chevy Malibu started giving her problems so we needed to call a towing company that…read morecould tow 5 miles in the city. We stumbled across Tow Me and the owner Bill was very helpful. He didn't even charge us for mileage!!! We loved getting the extra discount in a time when our car was having issues. I highly recommend these guys if you ever need help. -Christie

Best towing experience of my life! Terrance is the best...fast, friendly, professional and…read moreaccomplished. If you are stranded and need a jump, tow or winch CALL All-Wise.

I went to get a quote. The 2 men just stood there like I wasnt.I asked for a they one said 100.00…read morefor a paper quote.Or ....100.00 for for blacks? Poor attitudes and poor service

Don't waste your time and money here! My car was broken into and attempted to be stolen the week…read morebefore Christmas. It took Niebling a month (and a week past their original completion date) to replace my back passenger window, wiper blade control stick, and some basic steering column parts. The first excuse was their holiday hours, then it became waiting on parts and receiving faulty ones. Stacy told me in the front office that she would stay in contact during the process-I never heard from her unless I reached out. When I finally spoke to her, she never knew what was going on with my car and gave vague answers. Additionally, she was very unprofessional during one phone call, answering with a rude "hello," which made me think I had called the wrong number. She also claimed she called and left a voicemail, but I have no missed call or voicemail from her. Our phones weren't the issue because the week before, her coworker Anthony returned my call and left a voicemail that I could see, and I had no issues receiving it. In his voicemail, he said he thought his coworker had already updated me and apologized for the miscommunication. I spoke to three different people throughout this process, asking each what was wrong with my car and which parts needed to be ordered. None of them gave a clear answer, so I finally contacted my insurance, who was happy to tell me exactly what parts needed ordering and provided a copy of the estimate, which I never received from Niebling until I picked up and paid for my vehicle. Now that I have my car back, the air doesn't push through the vents properly, which was NOT an issue before. I should take my car back to Niebling for this fix, but I don't trust them, and I can't afford another rental car for another month while they fix their mistake. Niebling has only added stress during an already stressful time. I will not return, nor will I recommend anyone use their services. It's a shame because they have great reviews, are local, and have been in STL for a very long time. The only positive comment I have is that they detailed my car inside and out.

Great customer service and decent prices and a well trained staff and same day service was niceread more

I ordered a tail-light replacement on November 19th through Manchester Auto Center. On December…read more6th, I asked what the status of the part was, to which I was told that the weather had delayed the order, and that it would be another week. On December 20th, I again asked for the status of my order, to which I received no response. At best, Manchester Auto Center is unprofessional, and at worst, they are scammers. I cannot recommend.

I will say this till I am blue in the face, you will not find a better shop! They are some of the…read morebest business owners and people I have had the pleasure of knowing, they are always willing to help you and make sure you are taking care of. I over filled my Audi's Q5 oil this past weekend, and the car started shaking and I was terrified I ruined my car. I called the owner Eric on the weekend and he said he would see if he could fit me in on Monday even though their schedule was packed! Guess what he got me in. This is the type of service and business we are missing these days. I appreciate you all! Thanks so much for your help.

Very poor customer service. Went in for a simple emissions inspection. They claimed that it failed,…read morebut still charged me for it. Sent me to a dealership "to fix the problem with my car's computer system". After going to a dealer's shop and paying $125 for their diagnostic and a second emission test, which passed, the dealer suggested that I go back to SL Hills for a refund, because their state-emission tester was faulty. (It happens to the dealer on occasion, so they get a replacement.) Eric, the owner at SL Hills, said that it was the state's machine, and it wasn't his problem if their machine was faulty. Would not give me a refund for the inspection, much less any compensation for the other $100+ that I spent without cause. I won't ever be going back. Any customer looking for helpful customer relations/service and accountability for their work should also look elsewhere, IMHO.

The family that owns and operates this company are the best kind of people to know and do business…read morewith. They are knowledgeable and friendly, and truly care to advise you on the best way to accomplish your project. If you have a rental need in the STL area, give these folks a shot before calling the corporations

Needed a truck on short notice and they were really helpful in accommodating- they ensured that the…read moretruck was in on time, knew how to work behind the scenes to make an hourly rental available despite it not being available online, and were flexible on the timing with a Saturday return. Would definitely come to them again!