This is probably the worse customer experience I've ever seen. Here is the scenario of what…read morehappened(might I add for a $20k awning). 1) awning was 3 months late on installment. 2) awning was not installed properly and was not up to code. When notified about this, they ignored calls for months until I showed up in person. 3) awning had constant issues. Drain pipes didn't align and constantly dumped water on couch or didn't shut. 4) Shortly out of warranty, the remote stopped working. Likely due to water damage(my fault) when asked how to fix it, they required a "service call" fee of $225. They showed up, identified it was broken and sent a quote for $310 to replace. Highly recommend against using these guys. Very shady business. Certainly do not give them your money until things are resolved.

Love these people! Great facility and great products.read more

Jerry and his professional installers were a joy to work with! Responsive, detail oriented and…read morequality work ~ I highly recommend his services. Initially we only needed gutter help, but ended up learning that he/ his crew have several great home enhancement products ~

The product and service of our screened-in porch project FAR exceeded my expectations. Jerry…read moreShkavritko has amazing interpersonal skills and patience. He helped me design the perfect fit between architecture and aesthetics for my home. His team of craftsmen finished within 8 hours and left my property spotless. My new screened-in porch caught the eye of many neighbors who asked for Jerry's contact information. My wife and I enjoyed our first sunset without the threat of mosquitoes. Thank you VALVERAX Team!!!

I am a woman of my word. As of April 28th, 2025, Sean the owner has made sure that my project was…read morecompleted correctly. He authorized the electrical to be completed correctly, and he also made sure that new motors were installed so that my blinds would work correctly with the new electrical being installed hopefully I will not have the shutdown issues that I was experiencing. Thank you Sean for coming thru...

Bob came out to assess our current deck and provide options on extending. Was extremely impressed…read morewith his knowledge, honesty and promptness. Other companies haven't even returned my emails/calls!

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

From Sam's guidance and welcoming introduction thru the proposal process and onto completion, CPW…read moreis a gold standard service team. I wish all business interactions could be this effecient.

Carolina Power Washing was polite, responsive, and easy to work with throughout the process, which…read moreis why I'm giving 2 stars instead of 1. Scheduling and communication were good, and they did follow up after I raised concerns. That said, I was disappointed with the actual cleaning results -- especially the driveway. The house wash was okay, but nothing particularly impressive or beyond what I would normally expect. The driveway cleaning, however, was poor. I specifically requested driveway power washing and reasonably believed I was purchasing a traditional high-pressure concrete power wash service. At no point upfront was it clearly explained that they primarily use a lower-pressure "soft wash" method on concrete. Had that been made clear, I likely would have hired another company for the driveway portion. The driveway still had visible dirt and kids' play material remaining after the service, and some of it even loosened with simple water afterward. I sent photos and they agreed to come back out, which I appreciated. However, the return visit appeared to be mostly spot treatment rather than a full re-cleaning of the driveway. When I returned home, I honestly could not tell much difference. For a total bill of about $657 -- with roughly $200 tied to the driveway service -- I expected significantly better results and a more meaningful resolution. After multiple attempts and still poor results, I would have expected a refund for the driveway portion rather than a small courtesy credit toward future service. Overall, the people were professional and courteous, but the driveway cleaning quality and the lack of clarity around the actual cleaning method fell well below expectations. If you are specifically looking for a true deep concrete power wash, I would strongly recommend clarifying exactly what process they use before booking.