I have not been able to get in touch with the loan officer Mark Huddleson. I asked questions, Mark…read moredirectly disregarded those questions, and when I followed up with him to once again ask for insight regarding those questions, he has yet to reply in four days. This is after they ran a hard credit pull without clarifying that on their application. Other lenders I have been in touch with have never run hard credit pulls without specifying that to their potential customers. Mark's automated response and his original reply to me both contain numerous punctuational and grammatical errors. Based on this, I cannot recommend anyone contact this company for mortgage assistance.

Run far far away. They have no idea what they are doing. They raised my boyfriends payment…read more600.00 saying it was because the taxes went up and he's made payments every month and now he just got a letter stating his home is in jeopardy of foreclosure for non payment. Rediculous. Everyone at this company is rude and you can't get a direct answer and every answer is different from the next person you talk to. Run far far away.

During the closing on our first home, Chad Blackstone came to us from a reference from our realtor…read moreJay Zheng. He was beyond great. Helping to break down the process every step, explaining terms and documents along the way. Recently we chose to use Chad Blackstone for a second time during the refinance of the same home, as expected, he exceeded our expectations! I will be going with Chad in the future on the purchase of our next home.

McLellan Financial Mortgage is a top notch company. I worked with this company for many months to…read moreget our house refinanced and when everyone was telling us we couldn't do it in this marker mclellan made it happen. Very quick response time whenever I had a question. Overall an A+ experience. I would recommend this company to anyone who is looking to get their mortgage refinanced. I will also be using this company for my rental properties.

Used Quality mortgage to get our first home. Reno is extremely knowledgeable and is quick to answer…read moreany questions you have throughout the process! We would absolutely use him again in the future.

Absolutely stellar mortgage lender that has one of the best rates, excellent service, and extremely…read morefast responses, and that's coming from someone who has done multiple house closings. Laurence and his team is by far one of the best I've ever worked with. Laurence is incredible at his job and helps you find the absolute best mortgage rate and is so incredibly responsive to all of your needs. He was somehow able to find the cheapest rate (even though I scoured at least 10+ mortgage lenders) for some properties I was looking at in the Michigan area. Without his help and his dedication to us, I don't think we would have closed on time at all or gotten a half decent rate. I very highly recommend Laurence to anyone looking for mortgages especially in Michigan.

I have refinanced my mortgage from Citi Mortgage to Hall Financial. I have gone through the…read moreprocess of refinancing several times. I can say that this was by far the easiest, prompt, and user friendly that i have ever had. Props to Hall Financial and their team. I look forward now to see how their ongoing customer support is, but if it is like what i've experienced - I look forward to working with them. I would recommend without hesitation.

You can start by training your staff correctly. My loan officer didn't do his job. Jason Wagner…read moreaka Hall was made aware of my mistreatment of my refi. Nobody followed through with theblances. My creditors are being sent the wrong amount bc they didn't do their job to go over numbers. My advice. Stay away from Hall Financial. The BBB complaint is next.

To anyone looking to get the very best mortgage service available call Dimitri or Wanda and your…read moreevery need will be met..They CLOSED my sisters condo refinance in less than 4 weeks..That's correct from application to funding took fewer than 30 days..On top of that their fees and rates were more than competitive with anyone ou This is a follow up on last years review of service at Caliber Home Loans.. Dimitri and Wanda contacted my sister about a new rate and term refi that will save her a tremendous amount of money by just answering the phone..GREAT attention to needs of a client..Look no further and call them if you want the best deal in home mortgages..

Wayne and his team displayed extremely professional, expeditious, and comprehensive support and…read morecommunications which made me feel confident and relaxed through the process of buying my first home. I would highly recommend their services to anyone searching for a loan officer.

Terrible service, poor response time, unprofessional behavior…read more I would not recommend this company for anyone. Needing to increase my FICO score by five points to be able to wrap in my HELOC proved fruitless and waste of time. James is one of their underwriters is very unhelpful very condescending very dismissive. James seems to have picked a fight with one of their lending agents by the name of Cindy over of all things politics which I give none cares about. I would not recommend this company for any reason and would tell you to go spend your time effort energy and money elsewhere for somebody who can actually assist in getting what you're after. I'll leave you with this my FICO score was a 695 my credit score was a 728 all I needed was to raise that up five points this would have been easily accomplished had anyone had common sense and understood that there was a reporting error as far as an account number on the part of the credit agency that they were utilizing. Common sense is something that has escaped these folks as well as customer service.

Brad and his group are simply amazing!! After I was put through the ringer with another big named…read morelender I was introduced to brad and his team. They were able to work directly with the condo association to get my loan approved and closed within a couple of weeks.

Totally incompetent staff. Two months and four bankers later, they haven't succeeded in making an…read moreaddress change. On an earlier visit, 45 minutes to make a deposit, get a convenience check and confirm an address change.

PNC has withheld a $2500 refund check and lien release letter for over 10 days. Day 15 and still…read morenothing in the mail. Customer service lines takes 1-2 hours to receive help, at anytime of the day. I have heard of this issue with several others. I urge any new customer to use another institution. The person that purchased my vehicle has not been able to register or drive it for over 2 weeks now. Its sits in his driveway.