1.They lost my urine sample. They waited 5 days to call and let me know this. They failed to take…read moreenough blood. They told me I should come back in and give another urine sample and more blood. I told them it wasn't easy for me to get off work and come in. They didn't care. 2. Dr Shah is horrible. Even the girls in the office will admit she is crazy. Dr Mohan was my regular dr. Dr Mohan liked to remind me at each and every visit that I am overweight. I could stand to lose 20 to 25 lbs. She wanted to give me the weight loss drug. She ordered Ozempic but none of the local pharmacies had it in stock. She had the office girl phone around and she concurred. She then ordered me Rybelsus. It was being used for weight loss, but it is also used for diabetic patients. I am prediabetic. My A1C is .1 from being diabetic. Its 6.4. I went in for my appt after picking up the Rybelsus. I mentioned to Dr Shah, who saw me, since Dr Mohan was out on maternity leave, that I wanted to try the Rybelsus. She blew up and commenced to screaming at me. She said that medication was for HER DIABETIC patients and that selfish people like me who are NOT diabetic but who are obese or overweight want to take meds from the people (diabetics) who really desperately need this medication. She told me how selfish and uncaring I was by wanting to lose weight by taking a med that her partner Dr Mohan prescribed for me. I was speechless. I never asked for ANY weight loss drug. It was suggested I take it since I am overweight and prediabetic. I was willing to try it until this. Then Dr Shah said she could NOT work with a patient who wanted to take meds away from her sick diabetic patients who desperately needed these meds to live. That I was a selfish person. She said she was ending our 1st visit relationship as patient/dr. She further stated if Mohan wanted to see me that was fine, but she would not treat me any longer due to me selfishness. I did not realize that there were not enough diabetic meds for the diabetic patients who do need it. If I was made aware of this obviously, I would not have decided to actually use it. I never did use it. In the end I threw the bottle away in the trash. I never went on any weight loss meds and am still overweight. This office is closing permanently now. I got a letter from Jefferson informing me of this. They are horrible Drs. Two of my adult children were seen here briefly and left due to poor treatment. 3. Also, I was scheduled for an MRI due to back pain. The facility provided the MRI said since you are claustrophobic simply ask your primary dr for 1 pill to take to calm you during the test. I asked Dr Mohan for something. Her response was how do I know you are having an MRI done? What proof do you have? I said the script, or you could call the facility to verify it. It is 1 pill. She declined. I am not a drug abuser. In fact, I don't really like taking meds. I like to be in control at all times. I am not a drinker either. I don't like being impaired. I told the MRI facilitator what transpired with Dr Mohan and she was shocked. She said no one has ever had an issue with getting 1 pill for an MRI. I did. It's like the drs are afraid to prescribe anything for you, I guess. I would not recommend either dr for care.

I use to be a patient at juniata family practice and so has very close friends of mine even family…read moremember and neighbors in my area . Anyways my personal experience was not always the best but honestly i believe they are official . by saying "official" I'm meaning they take the time to look into some concerns you may have they try their best to hear people out (not every co worker ) but i do think they are a good in trying their best to do their job. hey also have many people who get mad and take it out on saying bad things about their ways of working but i wish i could be a patient still to this day there i just missed 1 too many appointments and the policy they claimed they had to stick with. Although when they did tell me i no longer could come to their place for medication or visits i happend to transfer out to dr.wiseman which i was not thrilled about but i had i guess no option at that point and when i was not given my regular medicine the secretary went beyond reach to reorder my meds so im very thankfull for their help and wanted to stretch out this review in order to help people in deciding the right place to go when in need of making the right decision .. hey if im wrong about them then write your own review ;) much luck as well

Slowest Doctors office i have ever been too, seems a bit disorganized, office is very outdated…read more Staff is nice and inviting though.

The new doctor is okay. She does care. The place needs an upgrade. The bathroom needs help and the…read morebed is ripped.

I called this doctor office in between vomiting up everything and anything I ate or drink for the…read morepast day and then some. I'm not a fan of vomiting and haven't really done it since i was a little girl and prefer to keep it that way. Point is, I needed to get better pronto so I didn't miss any more work days unpaid. I called them up without insurance and got in that same day! In fact, they got me in an hour after I called. The doctor was very friendly. I didn't wait long although the waiting room filled up quickly with only about 8-10 seats (not a huge deal).I was very pleased with the treatment as well as the price for no insurance- $60 for the visit and $30 for two prescriptions!

This place on 7131 Risingsun ave. is the worst, Customer service is horrible the Dr. don't care…read moreabout their patients I would never recommend them as a place I would want any of my family or friends to go to.

They never answer the phone & when they do answer It bad communication.When asked to send or fax…read morePapers Or Forms to Other Doctors Or Pharmacies They never get it done even when you go directly to the office nothing is done.Old staff was responsible and got things done as soon it was asked And care for there patients.

Maribel Toro-Troche has been my daughter's pediatrician since I moved to Philadelphia already 10…read moreyears. She is very attentive with each of her patients. Yes, sometimes you can spend too much time waiting but seeing it from a positive side, she does listen to everything you have to say and answer absolutely all of your questions. She can point you & guide you step by step on whatever question you have. I even had asked her for certain labs to make sure everything Is in order since my daughter has bad allergies and she do not hesitate in helping me feel comfortable and safe with her services. In my experience I NEVER had a problem with her. Her staff is very friendly. There is Parking in front of the office, I normally schedule appointments after 2.30pm to avoid the waiting situation. Mondays are the crowded it can get. Walk-ins are accepted (beware walk-ins is an extremely slow process). With appointment I would say that I spend around hour and a half to two hours in the office. It definitely works for me.

Great staff and Doctor. Super efficient, seen within 5 minutes of my appt time…read more Took time, thorough history and exam and explained everything. Even had the nurse call to check me a week later. I feel good with this practice.

Horrible practice!! This place has zero concern for their patients, they are super shady and gossip…read moreabout you when you leave the office. Definitely would NOT recommend.

CREEPY. Despite the long waits I had found this family…read morepractice convenient. The daughter, in this father/daughter doctor practice is caring and efficient. I have insisted on seeing only the daughter for the past few years but feel I must explain why. I considered reporting this to medical authorities but I do not know how and fear it would be a draining experience. The father should be prosecuted for sex abuse and removed from the practice. He is chatty and friendly and it took me awhile to realize what he was doing; as I sit on the elevated bench he comes in close and grinds his groin into my knees. Also cupping the breasts for a real good feel. Over a year ago, I spoke to the office manager who had me speak to the other doctor, his daughter. It was clear to me they had heard this before. The daughter assured me it would be taken care of. But he is still there. Considering the long waits, the convenience is not worth it. Last time I went for an appointment (for blood work) I sat for more than an hour in the crowded waiting room. Next day I was sick with a virus. See them at your own risk.

This office continues to disappoint me in every way. If it wasn't so difficult to switch Dr offices…read moreI would , but it is so I don't. I have been coming here with my family for 14 years but every visit may as well be the first time. The nurses and receptionists lack all the common courtesies that one should have dealing with the public. Unless you are a trucker paying cash for a forged bill of health they couldn't care less about you. Oh and plan on waiting at least an hour in their cramped office for any appointment.

Office is very cluttered. Patient room is very dirty. Trash everywhere, thick dust all over room,…read moreoutdated equipment. Dirty towel in room from previous patient. Yes, they use bath towels as patient cover up. I can hear a very loud and clear conversation between patient and doctor next door through a shared wall grate covering....HIPAA is clearly not observed in this office.

There absolute worst.. try to support the community and black businesses but service and…read moreconditions(cluttered and dirty) are totally not up to standards. Reporting him to my insurance does very little when he still preys on medicare and public assistance.. I'm a US veteran who he denied help with records to obtain benefits.. Greets you with arrogance and quick diagnosis like you're a bother.. Then he has the nerve to open another facility in the neighborhood 9th and Berk where his associates treats folks with the same disrespect ask my 85 year old mom in law who gets the run around for meds for weeks.. I've been a patient for over 20 years and I have finally gotten another physician. Saddened and disgusted..

I was looking for a new primary care Dr that was closer to home and more convenient. I called here…read moreto make an appointment, and when I asked if they were accepting new patients, the receptionist yelled NO MORE WELFARE CASES and hung up on me. I'm not on welfare; I never got far enough into the conversation to ask about my insurance. I would feel uncomfortable being a patient somewhere with such a rude front desk staff, so I didn't further pursue an appointment.

i have been going here over 40 years. Since Dr John retired his son Dr Matt took over practice…read more.. He spends time and really cares about his patients just like his father.