I needed a long-term rental and contacted Instant Portables in September 2020. Initially, things…read morewere great. In the last six months, this hasn't been the same company. I don't know if it was sold, or a key person isn't there anymore, but the terrific customer service of the past is now severely lacking. Today is July 20, 2022. The unit was last cleaned on June 22nd (I pay for a weekly cleaning). On June 29th, the truck came out, but the unit was neither pumped nor cleaned. There was no service the week of July 5th. The smell from the unit was horrible. From the finance side, I was repeatedly billed for an overdue month that I sent proof of payment for multiple times. Also, during this time of trying to get the unit cleaned, I was told that my billing was going to be increased from $90.63 to $165 a month beginning the next billing cycle. This was a deal since other customers who were not long-term would be charged $195. I completely understand the current cost of gas and doing business, but it's hard to swallow a $75 increase when the unit is stinking up my yard. I finally gave up and paid the supposed outstanding balance to clear the account and asked that the unit be removed. I still needed a long-term rental, so I called another company that had a brand-new unit out to us on the day they told us they would be here. Cost is $140 a month, more than reasonable in the current economy. I'm hoping that the service will be as promised. The Instant Portable unit continued to sit here. Their truck came out on July 12th. I assumed it was to pick up the unit as we requested. When I went outside later, the unit was still sitting there, and still stank. I emailed and was told that we were scheduled for service, but not a pickup. That would be next Tuesday, July 19th. It would have been nice if it had been serviced just to get rid of the smell. On July 19th the porta-potty was STILL here, stinking in the 90-degree weather. It is now July 20th. The unit was finally picked up today. I am usually of the nature that if I can't say anything nice, I won't say anything. I do think that before people call this company, I give an honest account of our experience. I do welcome the company to post their reply or explanation. I only know what I could smell, and it wasn't pretty.

I needed a Rental last min for my daughters birthday, Instant portables helped me out when my…read morefamily really needed it. From start to setup i was informed. Office staff set me up, delivery happened the next day! Thank you so much for making this process simple.

They replaced this short section of plastic pipe for $1150. I asked the tech in shock what they…read morecharge per hour. $700 was his answer. It was leaking so I had them do it since they were already at my house. So if you don't mind paying more than you'd pay your Dr or Lawyer then have at it.

Received a quote to pump the tank for $450. Guy showed up, did the work and told me it was going…read moreto be $680 for the same scope of work. Took him 15 minutes total. I do not appreciate this kind of bait and switch up charges.

The service and not scamming their customers out of money and not informing the customers that they…read moreget double charged

I implore you, if you are Black DO NOT STOP at this store. I walked in, said hi and the hi was not…read morereciprocal. I instead got a glare! Ok, not friendly or not in the mood to say hi back? No problem, I've had those days. I am not sure though if the woman is just racist or that she is also insane however I spent 3 mins in the store. I was ignored by her for 2 of those minutes because a non black person came in AFTER me who apparently was more important so she tended to her and took the other minute aggressively cussing me out, calling me black and stupid and telling me to "get out" because I changed my mind on the item I originally wanted. I was shocked! If I changed my mind, what is the big deal? I thought she was going to call the police because she grabbed her phone and kept telling me to get out. I left because I didn't feel being a news snippet but geez!!!! NEVER AGAIN will I stop there. BLACK PEOPLE, do not stop here. It's a trap. The store only received 1 star because Yelp doesn't have 0 stars. Awful, awful, awful experience!

Quality service at a reasonable price. Lee used his machine and re-graded my 1 acre lot. He added a…read moreparameter drain and pulled out a couple small stumps. He did the work in record time with the utmost efficiency. I started referring to him as "Leefficient" on top of it all he was the most reasonably priced. The quality work was 2nd to none. Highly recommend. He answers his phone and does what he says. It was a breathe of fresh air. He revived my lack of faith in honest contractors.

From the owner: Hello, I'm an owner operator business specializing in small…read moreexcavation projects. I'm always looking for new projects for my mini excavator and bobcat skid steer. Please reach out to schedule a free estimate for your project Thank you Specializing in small excavation projects Brush - Stump  - Rock - Removal and Pulling Brush Hog - Slope Mowing - Trail Maintenance French Drain - Drainage - Dry Well Level Pads / Spots for Pools - Playgrounds  - Sheds  Driveway Grading - Expansion Asphalt and Concrete Removal Lawn Rehab and Expansion Loam and Seed Horse Paddocks and Graves Electric / Power / Water Service Trench  Sono Tubes - Crushed Stone - Patio / Walkway Prep Mini Excavator Services Bobcat skid steer services

Replacing a septic system is a "big dig" job, that was made easier by Ernie and his crew. We are…read moreare very pleased with the outcome!

Ernie's Excavating Inc Installed my title 5 septic system in…read moreStow and did a fantastic job. He and his crew are one of the best professional crews I have ever witnessed. Without a doubt I would recommend him for any job. On time , on budget and 100% working as advertised. You wont go wrong hiring Ernie. Andy