I always try to use my local businesses for stuff around the house but this one is absolutely the…read morebest. I contacted Bobby Lacombe about a septic problem I noticed outside and with a light on inside. Bobby himself came over and diagnosed the problem and had both tanks emptied within the hour. He also sent out a local electrician to fix the electrical part. He also called me personally to make sure it was all set. Ive done a lot of repair type stuff at the house over the years, but this was the most personal experience with a local business I've ever seen. Thank you R J Lacombe Septic for the awesome service! A+++

These guys were super nice, knowledgeable, reasonably priced and came out in an emergency! Highly…read morerecommend!

I have used Raggs to pump my septic system, even though I had reservations after the company was…read morefound guilty of dumping septic waste into municipal waste water drains in the town of Concord (as a result, Raggs is no longer licensed to pump septic systems in Concord, MA). I always found the employees who came to perform the work friendly and helpful. My problem started when I hired them to do a Title V inspection in December. I was quoted approximately $350, excluding the cost of any digging or excavation that needed to be done. They had to bring in a backhoe to dig up a 2x3 ft. hole in the lawn next to the driveway in order to get to the D-box. I expected to pay for the cost of the backhoe, but was stunned when the bill arrived. The $350 quoted had ballooned to over $1,500. But that was not the real problem. My septic system received a provisional pass, as there was a hole in the d-box and it needed to be replace. The inspector said it would cost about $2,500 and I gave him the OK to proceed. He said they would schedule it for January. Over the next 6-8 weeks I called 4 times asking them when they would get round to doing the job. I was told someone would get back to me but they never did. At the end of February I got a formal quote in the mail and when I spoke to the person in charge (I believe it was Vicky Fish, the owner) I was lectured by her that she was the only person the could quote or schedule a job and seemed not to care that the company had been unresponsive up till that point. To say she had an attitude is an understatement. Unless you are willing to put up with a lot of frustration, do not do business with this company!

Don't, just don't. Had used them for 16 years to pump and never had an issue, so when we sold and…read moreneeded a title V contacted them. Did not re-check current reviews (they are accurate). Said all the correct things. Bill jumped from standard $500 ish to $800 something and so it began. Additional digging... should have planned for machine and additional man... Folks this was standard stuff, no special anything was actually required! Returned with a machine to dig one 4'x4' hole to cover. Left invoice looking for additional $1800 claiming they pumped out the system, inspector fee, equipment operator fee. Machine left a hydraulic mess in the street I could see at night. Now silence on findings, calling to get info, nothing back... I knew this was BS and not willing to take the ride that I anticipated they were about to take me on. Took realtors recommendation for an alternative, this vendor was willing and did come on-site and perform Title V inspection for the standard fee. Provided findings and made correct repairs on time and budget. Back to Raggs/Comue - left messages, someone came during the day and cleaned up the street. They returned and attempted to access the property to continue something (who knows), told them to bounce until I get a call back to go along with the multiple messages telling them not to come onto the property until I am communicated with. Eventually got a call from the office (Blocked #) not a good sign. In addition to the $1800 she informed me it would be an addition $2600 to repair beyond that. Explained I considered the $800 a loss and if you wanted to pursue anything you could show me the manifest for the 2500 gallons you claim to have pumped! (Folks the system holds at most possible half of that and was not fully pumped) They took the choice I gave them, Steal the $800, disregard the additional $1800 in additional charges and go away. And no I was not interested in the additional $2500 in repairs they claimed it needed. Keep in mind, I had the system re-inspected and repaired correctly by an ethical vendor all in for $2600.00 before I got a call back. Just don't

Used them for surveying a residential Property. The property…read moreis in Everett, so I was happy that they serve this area with a price that is competitive with the more in city surveyors. Excellent communication. Did not have to wait months and months on a wait list. That was a plus!! They responded quickly to my call and emails. Contract done with e/doc signing so I never had to step in my car and drive to Acton. Reliable, professional service by surveyors. I'm pleased with the service and recommend them. I believe they service most of Boston. Five stars!!

From the owner: Stamski and McNary Inc, located in Acton, MA, specializes in providing top-quality services in the…read morefields of civil engineering and land surveying. With a dedicated team of experienced professionals, they offer a comprehensive range of services including site planning, land development, boundary surveys, and construction layout. Their commitment to precision and attention to detail ensures that every project is executed with the highest standards of excellence, making them a trusted choice for both residential and commercial clients in the region.

The office staff was very nice and helpful - asking the right questions. Service was on time and…read moredone quickly. Price was very reasonable.

Very, very poor service. I live in Concord, MA. Had them come in for septic cleaning in May 2020…read more They lied about "digging 2 feet" to get to the tank; Did OK job with emptying the tank. However, left the covering slabs in a shabby way. The office manager is particularly inept, rude and unprofessional. Tried to complain to no avail. They lie about small issues. Did not finish the work to even a semi satisfactory level. Do not select them. I am attaching a photo of the shabby job they did in resetting the slabs.

Replace floats in the septic tank. I had a problem with the pump and the tech found the original…read morefloats were thrown into the tank instead of removing them and properly disposing of them. I will have to pay to have them removed to prevent damage as the septic company can not suck them out. This should never have happened with the very high labor charge this company charges.

Very responsive with great service! I called after my sewer pump alarm went off today. Hall came…read moreout quickly, diagnosed the problem and solved the issue same day with a very fair price. All completed as they said and and they took the time to explain the issues. Work with them with confidence. While other companies are unresponsive, they answer their phone, treated me very well from the beginning and completed the job. Great work!

Terrible service flooded my basement I'm disgusted they are a company terrrrrrrrrrrrrrribleread more

Carl came out today to do our Title 5 inspection. He and his son were great. They had to use a…read morebackhoe to dig down about 6 feet right beside a retaining wall to find the distribution box. And they did that without any jostling of or damage to the stone wall. I was so impressed by the competency of their backhoe work. They tore through a buried sprinkler hose while they were digging, which we knew was a possibility. But they're coming back to fix it and then will refill the hole. Totally above expectations - I thought that would be our problem to deal with.

A business that doesn't care for long term relations or customers. They jack up the pricing and…read moreoffer discount to bring it to market rate which is the same thing. I happend to pay a invoice in good faith after two months as I overlooked my past due payment reminders only to find out later of the exorbitant charge. They charge 50% extra for late payment without informing. Not once did they inform me that the penalty is 50% even though I have been a customer over 8 years and had a few delayed payment in the past which didnt get esclated and was settled without any issue.

I have been using them for years and found them to very professional…read more Today I had backup toilet and called a plumber that said I needed a septic company because the blockage was outside the house. I called Ratta and explained my problem and they said they could be here in an hour. And guess what they were. Had to did a couple of holes and found the problem. Grandkids and toilet paper. The cleaned up and gave a very fair price. thanks Ratta

I have been a customer of the company through several owners over the past 20 years. Current owner…read moreJoe is fantastic! He is polite, responsive and informative. Whether it is for scheduled service or an emergency call, he works with you schedule wise and is very knowledgeable! I would highly recommend the company and Joe for your septic/sanitation needs.

Excellent and careful work this morning. Joe is a pleasure to work with, and made several…read moresuggestions that we will follow.