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    R Pals Music

    5.0 (2 reviews)
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    13 years ago

    Helpful 3
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    Love this 1
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    9 years ago

    Brought my flute & piccolo in for a cleaning. Rob was very friendly and did a great job. Highly recommend.

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    Phil's Impromptu Piano School

    Phil's Impromptu Piano School

    5.0
    (22 reviews)
    8.1 mi
    $$

    Loved that my son got to experience piano and his delightful teachers! He went here for a year or…read moreso but we were unable to continue. His teacher Ms. Mindy and Mr. Phil were awesome and the tuition is fair. I wish the school were closer as it would be more convenient.

    Fun, innovative and energetic. If you're looking for a teacher that can making learning music fun…read moreand something to look forward to, Phil's it. Hesitant? Keep reading. I hadn't touched a piano for 20+ years and was asked to play for our church for when the pianist was gone. I was classically trained from 1st to 6th grade. I had to relearn by myself but really wanted to refresh and learn some things I didn't know before and get retaught. Our pastor at the time suggested Phil. Although we did zoom, and I know if it was in person it would have been a lot better, Phil made it work. He had top-notch experience with the technology since COVID made everyone go virtually. The lessons were phenomenal. My lessons were focused on gospel and church music but I learned things like octave-chord, relearning scales (I needed this desperately), playing by ear and my FAVORITE improvisation. I didn't think you can "learn" or "teach" improv but Phil did. He even stated that he wished he recorded our lesson. Although our lessons were limited (just the summer every week), I still utilize everything he has taught me. I am regularly playing the piano now for our church for 3 services a week. It has been an incredible improvement and a lot of it is thanks to Phil. Seek him out and he'll teach you more than you would ever expect. If he does this for adults-- I know for a FACT he can do this with kids.

    Photos
    Thank you, Steinway, for the photo shoot!
    Thank you, Steinway, for the photo shoot!
    Accepting the prestigious Top Piano Teacher Award from Steinway
    Accepting the prestigious Top Piano Teacher Award from Steinway
    Accepting the prestigious Top Piano Teacher Award from Steinway

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    Accepting the prestigious Top Piano Teacher Award from Steinway
    Music Exchange

    Music Exchange

    4.8
    (348 reviews)
    36.5 mi
    $$$

    We purchased our very first piano from here at the beginning of the pandemic. We figured that…read moresince we'd be staying home more often, why not purchase a real piano!? We made an appointment to come in and Ulysses helped us out. He was friendly, knowledgeable, and helped us through the process. He didn't rush us or pressure us to buy a piano, and he was patient in answering all our questions. We went home that same day to think about which piano we wanted to get and returned a week later to purchase a Yamaha upright piano. Overall, it was a great experience and we now have a beautiful piano!

    Update: Gary responded to this review... and then deleted his response a day later…read more After reading it, I actually understand and respect the appointment-only business model. If customers want a private showroom experience, that's completely reasonable. Plenty of luxury businesses operate that way. The problem was never the appointment policy. The problem was how a potential customer was treated. I live next door and have been curious about this store for a long time. I finally saw you at the business and thought I'd ask about purchasing a piano. Instead of a simple, "We're appointment-only, but here's my card--I'd be happy to schedule you," I was dismissed while you waited for your DoorDash order. As someone who works in marketing and customer experience, this felt like a textbook example of turning a warm lead into a lost customer. Your original response then spent paragraphs explaining why I shouldn't have expected service, but not one sentence expressing regret that a genuinely interested buyer walked away with a bad experience. That said, I'm adjusting this to a 2-star rating because I did see some effort to acknowledge my post, even if it ultimately fell short. Businesses don't earn loyal customers by proving they're technically correct. They earn them by making people feel welcome. A 30-second conversation could have turned me into a customer. Instead, it turned me into someone who will be buying a piano elsewhere. If you already have an appointment, I'm sure the experience may be perfectly fine. But if you're hoping to stop in, ask a question, or get a feel for the place before committing, don't expect much hospitality. That's ultimately why I'm leaving this review--not because the business is appointment-only, but because customer service begins long before the appointment ever does.

    Photos
    Nothing wrong with appointment-only. Everything wrong with making a potential customer in front of you feel unwelcome.
    Nothing wrong with appointment-only. Everything wrong with making a potential customer in front of you feel unwelcome.
    Music Exchange is Yamaha's Overall Dealer of the Year.
    Music Exchange is Yamaha's Overall Dealer of the Year.
    This is my beautiful Yamaha Clavinova

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    This is my beautiful Yamaha Clavinova
    Sylvan of Napa Valley

    Sylvan of Napa Valley

    4.7
    (14 reviews)
    1.4 mi

    I had to just edit cause her name popped into my head. Her name was Ann. And I got emails to prove…read morethat she said that I was forcing my kids to read for punishment. It was fucking rude and disrespectful like, who the fuck are you. And our kids are supposed to read 20 minutes a day. This email will be in my book about the trauma that my kids have gone through since 2015. I wanna give you four stars cause you helped me with kids in their homework, but you also were not beneficial to them in private emails. My kids went there for years. But some shady shit was going on. I can't remember her name but she told me I made my kids read for punishment and an email that I still have. But my kids were supposed to read for 20 minutes every day. It was a great place for my kids. They helped with homework because my ex said he doesn't do homework. Everything was put on me and my kids and then when they weren't failing, it was all my fault. But there were also secret court dates in Napa Courts that I do believe that they were involved in and hopefully, the truth comes out with our investigation. Sylvan is a great place as long as they do not get involved in your business. Our traumatize or help traumatize your kids. Our help traumatized are ruining your kid's education to where they do not care anymore. I will not have my kids go back here at all. And you sat there and listened to conversations and still chose the other side and not my kids. Documentations everything I say I've been undercover since 2015. Emails are everything. And yes, I do believe they were in a family court having private meetings. But everybody's gonna know because I have a book and I shared all my information so if anything happens to me, somebody else will publish my book. I would ask for the money back is probably in the hundred thousand. But I didn't pay for it. Precaution and careful and pay attention. And stick up for your kids, even though I did. But I don't know why it took so long for the corruption that's going on around me and my kids to stop and maybe if I had done something a long time ago my kids would've had a better education. I'm not gonna say it on here but if you want further investigation and you're going through hell in Napa Courts and they get involved, there's always a loophole in the law. And if I do find out you were in secret courtrooms trust me I'm posting it everywhere and will pay for advertisement. I don't know how many stars I should give you because you helped me out, but you also went behind my back and neglected my kids in the process. This may not have anything to do with them, but I and a bunch of other people piled up in cars and went to the FBI. Hopefully, everything's investigated now. But there's another investigation going on. I wanna know about this court date. And who is there? So do I give you five stars cause you help my kid or do I give you one star because you kind of screwed us over in the process?

    My son has stuck with his English tutor since 7th grade and now he's a junior in high school, near…read morethe top of his class and loving the English homework that he used to fear. Thank you Sylvan!

    Photos
    Sylvan of Napa Valley
    Sylvan of Napa Valley
    Sylvan of Napa Valley

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    R Pals Music - musicalinstrumentsandteachers - Updated August 2026

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