I have used Rabenstein Plumbing & Heating for the past 8 years. They have installed our outside unit and every year they service our unit. Very reasonable in price and very knowledgeable. I would highly recommend this company. read more

When we experienced biller issues Rabenstein originally was to arrive the next morning but we bit the bullet and agreed to pay the after hours price (big mistake!) even thought it was 3:30pm tech diagnosed it as a bad blower motor. Luckily they had one at the shop ($1300 which I agreed to pay) but not worries thus far. He wrapped up and moved along... the next day, I was concerned about the pricing and asked a local HVAC distributor about the price on the motor and they priced it at $200.... Seriously? 600 % mark up? Looks at the invoice and realized I was charged for 4 hours... my phone log and cameras show he called when he left his previous job at 3:29pm and left my house at 6:30pm. When I called the office the next day they needed to check on a few things but would call me back. Their response: part was another end model and was therefore more expensive. 6-1/2 times more expensive? I have to admit he did tell me it was expensive. As far as the rake, they informed me that they build door-to-door meaning from when he leaves his last appointment to whenever he either clocks out or goes to his next appointment so I was charging an additional hour for most likely his travel home. Sour grapes? Maybe but do yourself a favor. Get the details of the pricing before you commit to anything. read more

My hot water furnace quit working on me Sunday morning. I called there answering service and described the problem. Since I had electric heaters going and it wasn't terribly cold out I chose to wait until Monday. I called the office first thing and the lady said they were sorting through requests. She told me there was a service tech in my area and he would stop by to look at the problem. Within a couple hours Chet showed up and diagnosed the problem. He was very knowledgeable and friendly. He didn't have the part with him but said he had a couple small jobs to complete and that he would go back and get what he needed and return at the end of the day to install it. He returned in the afternoon with the correct part, installed it and so far my furnace is working again as it should. The price was also reasonable. I would recommend Rabenstein's to anyone needing their service's. read more

In December I had my furnace serviced by this company. Their service man did a sloppy job and knocked a line loose in furnace. I found a pool of water. He came back tightened one end of what he knocked loose. Next day more water. They sent another guy who determined the wrong end was tightened and needed the other end tightened of what was knocked loose. Not one issue was had until their workers showed up. I got a bill for the furnace service which I paid on time. Weeks later I got a bill for $68 for their second appearance at my Home where they came to fix something their men messed up. I left two-three voicemails at the office with no return call. Got a call from their office in January which I told their office lady what happened and I had tried to call multiple times with no call back and wondered why I had to pay for their mess up. She assured me she would take care of it understood and not to worry about the bill. Today I got a letter from a local collections office for the same bill she said was taken care of. I expect an explanation. But shocker no call back. This isn't the first issue we have had with this company. The lack of professionalism, organization, attention to detail and honest work is disgusting. read more

We had this company do plumbing and HVAC work. The plumbing had and continues to have many leaks. We have had at least 6 leaks repairs and we found another one today. They are so small that they create a lot of damage before they are found. Also, piping was disorganized (spaghetti like), just hanging down and not secured to anything or protected. HVAC system also had to have some work redone. I do not recommend their plumbing at all. HVAC I would give 3 stars. read more

Rabenstein is high quality professionalism. They have given me great honest advice and have good pricing. I look forward to continued reliance on them. read more

I had Trane mini splits installed. The technician that came out to install was excellent. They cleaned everything up When they were complete. They were very knowledgeable. They even did all the work for my Penelec rebate and all the warranty paperwork for me. Highly recommend!! read more

Total low life scumbag company, owner Trevor thinks he is a big business owner but is a low life. His #1tech Chet came to my house changed out my toilet and replaced my bathtub drain and snaked it and in the process disconnected my pipe going to the main system and i reported problems the very next day. Needless to say I am in worse shape now than before they came and are refusing to come out and fix the problem. They are blaming me for having them snake my system. If you want problems use them otherwise stay very clear because it is your fault for hiring them to do their job, that is what I was told from tech Chet and owner both Trevor. I hope this helps everyone in the future before hiring them. Just ask any other plumbing companies about there reputation of Rabenstein plumbing. Was a very good company when they were Mainers. 1st photo pipe that was connected to second photo second photo is is the sewage line they disconnected while snaking. read more

Very poor service. Repaired leaks in pipe, but were unable to complete the rest of the job. Left the house without talking to me or showing me what was completed. Bill for work and time it took for work seem quite excessive. read more

I had an issue with my water heater. Even though they had a full schedule, they fit me in the next morning. The guys that came were friendly and efficient. It turned out to not be a big issue, so they were able to fix it right away. I was really pleased with everyone I dealt with. I also felt like the price was reasonable since my eyes didn't bulge out of my head when he gave me the total. If I need plumbing/HVAC services again, this is the first place I'll call. read more