Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

They have an amazing and efficient staff that answered the phone and got someone to go back to us…read morewithin a few minutes. I also had an email from Tom that explained what they couldn't couldn't do for us. Very kind.

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Imagine moving to a new place in January with 4 children in grade school -- that's how the story…read morebegan for my daughter and son-in-law. Life has a way of throwing a curve ball when you've got quite enough balls in the air already. Panic set in when pilot lights weren't lighting on Sunday night. It was 8:30 Monday morning -- a call for help went out to Miller's Plumbing with a reassurance someone would be out that day. Not only did help arrive the same day - it was that very morning that Nathan came knocking on the door. Nathan had the expertise to fix the issue with the pilot lights. He explained what he was doing and why they weren't working in the first place. The invoice arrived via email shortly afterwards. I emailed questions related to payment and pleasantly surprised to receive a prompt & polite response. Our family will be relying on Miller's in the future.

So moved from Erie Pa to Marion center Pa in October 2025 first night after sweating and grungy…read morefrom moving went to take shower, no hot water took well water cold shower. I called Miller Plumbing & Heating left a message with my problem that night, Jesse called prompt 8:00am and said she switched the schedule around and would send someone to install new tank. Everything went perfect, excellent service person forgot his name but excellent service polite and nice! I knew I needed new HVAC units so now were in March 2026 I called Miller Plumbing and Doug came to my house and he got me an estimate in a couple days very nice person also. The estimate was very reasonable and I gave deposit. In March 2026 all new HVAC units are here and installed 3 days 2 separate units up and running! Special thanks go out to the service techs who installed the units Travis and Corbin because they are the ones that did an excellent installation, the part that reflects on Miller Plumbing & Heating's business. They were courteous, polite, cleaned thoroughly. Travis and Corbin were two gentleman that you can trust in house and I would not hesitate to have them back!! They walked me around units and explained everything when finished. Not enough good to say about the service techs!! Next project is city water hook up and they will be who I call. Also I don't know the owner Dave, but I would also like to thank him for having such a great crew, it has made both jobs done by them stressless. Thank you Dave!

great service! Once I was able to connect with him! Very reasonable and offered a quick solution!read more

Our sewer line was clogged in a commercial building. I was so relieved they came the same day after…read morefinishing another job. Very professional, they didn't give up, got it running again, cleaned everything up. Reasonably priced, I would definitely hire them again.

Was only available after 5 because of his day job. We had him install a gas line valve and hook up…read morea dryer. Job well done and at a reasonable price too.

I had a quick turnaround time and he was very responsive. Good quick work at a very reasonable…read morerate. Pleasant and friendly are bonus skills that he delivered.

Rob was great! We had a pipe packing problem that required the valve to be replaced on short notice…read moreas the weather continues to change. Among the quotes requested Rob was not only the fastest to reply, the most flexible, but also was the most affordable. We are very happy with the service and will use Rob again in the future.

From the owner: Residential service plumbing specialist with almost 20 years of experience! We offer really…read moreaffordable up front pricing with no surprises! We believe in being honest and providing the best service possible! Don't hesitate to call for your next plumbing job!

Called to set up an appointment for my furnace which had quit working. He never showed up and the…read morenext afternoon I called him to see if he was coming. He answered and I told him who I was and asked if he had forgotten about me. The phone went silent, but I could hear him moving around in the background, I said hello several times and he hung up. I called again and left a message when it went to voicemail immediately. I waited a couple hours and called again, and it just kept ringing with no voice mail. Do yourself a favor and don't consider this business because he is certainly not reliable

Shawn was informative, knowledgable and reasonable. Very nice guy. Definitely would use him again.read more