Everyone was great from start to finish. They helped fill out medical papers for work. They were…read moreprompt and everything from waiting and getting in for my surgery went well. I returned for my 2 week post-op and they took my sutures out (kinda painful) and then I was on my way. I felt very taken care of by everyone I encountered on this journey with my back. Hopefully I'll never need to experience the pain again but if I ever do, I'll know where I'm going.

"From star to finish they have you covered?" They don't. I went and saw Dr. Engel for two in depth…read morefoot surgeries. My second one went terribly wrong. Surgical error. I ended up with a flat right foot. It was fused. He created a disability for me, no cure. No improvement. I am still dealing with this and am considering malpractice. I am a medical professional and he has cost me too much down time where I lost thousands in pay. When I complained, their office manager, a man with an MS degree shut me off and told me I was no longer invited to receive their services. He blocked me from making further appointments. Told me I was not accepted to come back. Why? Think about it. Why? Be ware. When I see Dr. Engel on his television ad, walking down a road to a skippidity do-dah tune, then jumping up and clicking his heals together, pissed me off. I can't do that but he can. They closed thier doors to me because I complained. Do not go there. Find different doctors and check who the hell is their office manager because I will tell you, my credentials are larger and my experience with them is real. JMcNeiley MS/RRT

Work at an assisted living in the area and we have sent a hand full of residents and they must have…read morea magic wand because they get people from not standing to walking in like less than a month

Excellent care and the staff is amazing! The rehab both of my parents received was outstanding!…read moreDoctors, PT and OT therapist including Speech Therapy.

I was referred to this location for rehab following an injury and I was seen 2-3x weekly for six…read moremonths. One of the most glaring problems with this location is the constant carousel of physical therapists. I rarely saw the same therapist more than once, as it seemed they were constantly quitting or being transferred to other locations. Each time I would go, there would be a new therapist with no knowledge of my injury or my history, no knowledge of what sort of PT plan I was supposed to be on, starting me over from scratch. The location itself offers absolutely no privacy, with the entire thing being one large, open room full of exercise equipment. There is a tiny open waiting area crammed into one corner where PT patients have to literally stand directly on top of people sitting in the waiting chairs while they do foot exercises. It is very awkward, cramped, and uncomfortable. Large windows on every side of the building give the street a clear view into the facility. Everyone in the facility will know your business, what injury you have, how your treatment is going. Everyone will watch you do every single exercise.. And indeed, this is the majority of what you will be doing. There is very little in the way of hands-on physical therapy; instead, you will present and be instructed to begin doing exercise drills while the therapist sits in the corner on their computer and occasionally glances up to make sure you are still doing them. In addition to this, hygiene is not practiced. Equipment and cots are not sterilized between patients. In the six months I spent going to this facility, I got sick with the flu/cold four separate times, which is vastly more than I expect to get sick in one year, given I obsessively practice hand washing, but when you are in close proximity to lots of people working out, breathing heavily, on equipment that is not being cleaned, germs spread very fast. Not sure where to categorize this, but I also had TWO separate physical therapists at this location laugh at me and mock me in front of other patients for getting sweaty when asked to do intense exercises. ATI does not seem particularly invested in the outcomes of their patients. I often went at the same time as another gentleman who was being seen for an injury, and one day, I saw him finally reach his limit with his lack of progress. He said loudly to his therapist (and to the entire room), that he had been coming for eight months, he had not experienced any sort of relief from his injury, the therapists did not seem to know what his treatment plan was as they did not communicate with each other, and he felt like he was getting the run-around. I completely agree with his complaints, as I felt very similarly. I was indeed gaining muscle from the constant exercise, but my injury itself was not being addressed, and when I told the therapists that certain exercises were making the pain worse or causing my joint to buckle and collapse, they seemed uninterested and did not attempt to address or remedy this. Certain patients who came in (and it's worth noting that most of them seemed to be young high school-aged female athletes) were showered in special attention, given thorough post-workout exams, leg and foot massages, acupressure work, ice packs, hands-on therapy where the therapist would lift and bend their legs to assess range of motion. This was NEVER offered to me at any point, from any therapist. I was never given massage therapy, acupressure, or any sort of post-workout examination. After six months of therapy, I had a family emergency where I had to leave town for four weeks. I advised ATI of my impending absence, and they encouraged me to call once I got back home to make my next appointment. When I returned home a month later and called them, they said that I was no longer a patient since I had not been seen in four weeks, and that if I wanted to come back, I would have to see a doctor and get referred to them again. Most egregiously of all, at every single visit, multiple times a week, I would check with the front desk about any open balance, and I was often told I owned $10-$30, which I would always pay. Near the end of treatment, I was told I had no pending balance. Then, suddenly, two months after being discharged from their care, I received a bill in the mail from ATI for over $4,000. They said this was what my insurance had not covered, and that I should have expected this since I was coming in 2-3x a week (which they forced me to do). I spoke with ATI billing, who said they had absolutely no way to offer me any sort of financial assistance or payment plan to work to pay this balance off. I had to escalate for days, calling all over their corporate phone book, until I was able to speak to someone high enough up the ladder to assure me that, yes, of COURSE they could do a payment plan for me to pay off my $4,000 debt. I am still paying it off to this day, a year later. Scumbags.

5 weeks of PT at ATI PT Waukegan was my second experience with the fantastic staff and facility…read morethere, This time was for a different problem than in 2019 and Ieve Deleon, Yvonne and Marco were extra careful to ensure cleanliness was always present. Ieve helped me through my hip issues being sure I understood what the particular exercise was targeted to help with. Her patience, skill and most of all her bright and encouraging attitude made the therapy work wonders. Whenever I arrived I got a bright Hello and request for how I was feeling. The comradery between the staff and the other patients was amazing. I won't use anyone else for my physical therapy needs and highly recommend them !

Excellent space for people managing mental health concerns to connect with their peers to get…read moresupport. Groups and activities are all peer run, are completely free to participate in, and they have awesome referrals to assist people. 100% recommend.

The most important person in a business is the 1st one a customer encounters. This receptionist…read moreshould not be there in any capacity what so ever. Will not return.

My hip pain was debilitating and after just 1 session of dry needling ( which i never even heard of…read more) with Alexa, I was crying happy tears in my kitchen that same evening, because the relief I felt was overwhelming me, i couldn't believe it was possible after just 1 session but it was and I thank God for the care I received and am scheduled for, being able to be able to strengthen my muscles without pain is something I am looking forward to, Alexa feels heaven sent! so grateful to find quality care and looking forward to the healing process.

Between my husband and I we have had several days at MOSH. my husband had a severe broken leg.He…read morewas there for 4 in 2024. I have had 2 of my 3 spinal surgeries there. I had the best, Dr. Coran and his team. I spent 3 days under there care and I can't sat one negative thing about MOSH. The medical floor is separate from the orthopedic floor and not run the same way. All the nurses on the orthopedic floor are great. Also, you get a menu and can order each meal in a two hour gap and they bring it to you. Dr. Coran is a spinal specialist. He has done all three of the areas of my back with the last in January 25, He took it apart and put it back stabilized so I can continue to do normal things and play tennis. I highly recommend the Orthopedic floor. NK

Went to the doctor for ankle issue I was having in 2023, and I am still dealing with their horrible…read morebilling department. They billed under the wrong name with my DOB, and I called to let them know to fix it several times. Now it is passed the 1-year timely billing requirement my insurance company requires and now they sent me to collections for THEIR error.

I tried Linda's clinic after a friend recommended her, and I'm so glad I did. Linda took the time…read moreto dig deep into my issues, and explained everything, which put me at ease. Her treatments have helped me so much. She is very accommodating and was able to get me in last minute when I had another issue come up. I also like the layout of her community area, comfortable chairs, water features and relaxing music all help with being able to relax and let the stress go. I highly recommend Linda!

Linda is a God send! She has help me with a lot of issues. Kind,courteous and listens!!!…read moreA master at her craft and always learning New things to keep her practice up to date. I would recommend to all who are not getting relief from traditional medicine. Very reasonable in cost as well.

My husband & I have been seeing Dr. Byron for over 7 months. We each have our own medical issues &…read morewe are so happy how Dr. B addressed ALL of them. He listens attentively, is not in a rush, explains what's going on in our bodies to cause our medical issues and provides an "all natural" treatment plan! We are definitely a big fan of Dr. B and have seen big changes in our health. His staff is always friendly, courteous & knowledgeable! If you're like us and prefer a holistic approach to your health, Dr. Byron is amazing! Health is wealth!

My wife and I have been seeing Dr. Byron, Health & Healing, for over a year now and could not be…read moremore thrilled with our results. We both had medical conditions that he helped us manage. With nearly three decades of medicinal experience, he is extremely knowledgeable. With his guidance, we were able to achieve a healthier level, through natural means, that would not have been possible with a general medical practitioner. We highly recommend this practice as a viable option to better health.