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ATI Physical Therapy

4.0 (4 reviews)
Closed • 7:00 am - 7:00 pm

Services - ATI Physical Therapy

Physical therapy

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5 years ago

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Vista Physician Group

Vista Physician Group

1.0(1 review)
1.5 mi

1616 Grand ave Waukegan Wow worst service ever from the girl in the front that has like a Puerto…read moreRican accent she was alone in the front I decided to call the phone to see if she would answer what was she doing she was literally hanging her neck down on her phone everytime I walk in to make an appointment she seems Like she's always on her period everytime I go in she has an attitude the African American girl seems like she is friends with her because she saw and heard how the girl talked to me and when I tried to go to her window I got the same energy I went to the last window and a sweet girl with glasses helped me more than i have ever been helped by the other two to not get mistaken she's sits in the far right corner by the scales omg she's a sweetheart I believe her name starts with an A I cant remember but you are not going to stay open if you still have those two workers they need to be written up or fired for the repeated attitudes and repeated failed customer service , not answering the phone for needs why would you be in the first window if you're not gonna do your job why answer with attitude if all I want is my meds not sure if Dr Edward's or there manager can put some sense into them insurance is hard to get but apparently a girl with an accent I'm sure it's the first girl in the window she apparently called my insurance and told them I was being rude and that I don't deserve to have my insurance do you not know they keep notes and I can see that there at the insurance you have time to call a insurance go through the sequence of questions you have time to be on hold to make a complain but can't make a simple appointment or help me with what i need because this is not fair now imagine I'm 1 how many more patients have had this happen and they get away with it ? I don't even want to step in because they are there wonder how many patients feel the same thank you Dr Edward and thank you to the nice receptionist that sits at the far and by the tv

ATI Physical Therapy - physicaltherapy - Updated June 2026

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