My family wanted to try Swiss cheese dishes during our time in Switzerland, and Raclette Factory provided the perfect introduction to Swiss cuisine that we were looking for. As it was our first time eating raclette, we asked our server to walk us through the menu. Lily was exceedingly helpful in explaining the differences in cheeses and their flavors, and she was also very attentive and checked in on us throughout the meal. I noticed that her welcoming demeanor was also shared by her colleagues who were waiting on the other tables around us. My family took Lily up on her recommendations, and we ordering one Klara and one Willi, each with a side of sausages, as well as one original tarte flambé and one vegi tarte flambée. The food was all very delicious!! My personal highlights from the meal were the sausage dipped in the Willi cheese along with the onions and potatoes that were served with the dish. The tartes also had very thin, yummy crusts topped with raclette cheese. The side of pickles provided a tangy contrast to the rest of the meal which I liked. We ended our meal with a warm chocolate cake and lemon sorbet. I'm not really one for alcohol, so I found the vodka in the sorbet to be a bit too strong for me. However, the chocolate cake with the jam and vanilla ice cream was very good and had just the right amount of chewiness. I wish that I could replace my local Cheesecake Factory with a Raclette Factory instead so that I could enjoy Swiss cheese melted over bread, sausages, and potatoes all the time. Oh well, perhaps it's just another excuse to visit Switzerland again one day :) read more

Small place but nice for an easy lunch, staff is friendly, portions seem small but then are actually very filling. All of our food was delicious, but I will say that the garlic bread is SUPER garlicky so depends on how much you like garlic and want to smell like garlic for the rest of your day. read more

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We knew we needed CHEESE before leaving Switzerland, and we knew we liked Raclette, so this seemed like a good fit. We were introduced to raclette by a French friend who even gifted us a heating unit, so we were not expecting to just be served a plate with some bread cubes, 2 potatoes, a couple of pickles & onions, with a bunch of melted cheese on top. Pretty underwhelming. That being said, the food was good. We had plain, garlic, smoke, and white wine cheese - the most noticeable was the white wine. The others were pretty much the same to us. Our waiter was pleasant and the atmosphere... a bit casual and resembling a chain. Pricing? It's Switzerland, so you know you're going to spend some bucks, but comparatively speaking, it was cheap (ER). read more

Raclette Factory - Swiss Food Near Me - Zürich, ZH

Very good place, great value, I highly recommend. I got the cheese and potato raclette. It's very filling. Definitely go here, and try a few things. read more

Phenomenal place to eat! This was one of my favorite meals on our trip! You have to go!!!

Slightly disappointed because they don't use the traditional Raclette roaster. But still good flavor and fast service. Good value. Probably the cheapest meal I've had in Switzerland so far. read more

Raclette Factory - Truffle Raclette - Swiss Food Near Me - Zürich, ZH

What an amazing place for a late dinner in Zurich! Absolutely delicious raclette with a cozy and homey vibe and good service. Food came out very quickly when I was there and the prices are very good for Zurich. I could see it being busy during peak hours but I was able to get a table with no wait on a weekday. read more

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The food was great, we had the Peter raclette with sausage and the pizza, it was delicious and filling. The service was amazing and quick and the place is clean, cool and roomy. I would recommend this place without reservation. read more

What an amazing little find! You can have any concoction of cheese you want. If you want to share there is an additional fee so you might as well just come hungry and get your own. Worth a try and I bet you will love it! If you love cheese! If you don't like cheese don't come here. read more

Raclette Factory - Swiss Food Near Me - Zürich, ZH

1st time having Raclette, asked for recommendation from an unpleasant waitress who took our drink order giving very little information. A different person returned to take our order. I also asked for a side of sausage since we were sharing, again our 1st time having Raclette. We received the two Raclette plates and our drinks ( no sausage ). Like most places in Switzerland, witty quips and music playing. read more

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Came here at 3pm on a Saturday. Relatively packed for the time actually. Got seated with really friendly service. Ordered the Make Your Own Raclette with Garlic and Smoked Cheese, mashed potatoes, and bacon. Order came out really quick. I would have to say the first few bites were amazing, cheesy goodness with mashed potatoes and bacon, who can complain? But I would say, halfway through the meal, the cheese and bacon were getting too much. The cheese was getting too salty and the bacon was too greasy. I was overall happy with the experience considering I had to try Raclette as one of the popular Swiss dish but I would highly recommend sharing this dish despite their recommendation that the serving size is one per person. read more

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Nice unique swiss experience. Raclette is famous to Switzerland, and I figured this would be a good spot for it. They've got a few different options/flavors. I ended up opting to make my own. I did garlic and truffle cheese. Both were delicious. I also added bacon, which was a great choice. The service was very good. They have some nice outdoor and indoor seating options and quite close to the water. Only thing is that it feels quite pricey for what it is... potatoes and cheese... other than that, great experience! read more

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I loved my experience at the Raclette Factory! Our waiter was very kind and even gave us free water as cheap college students. The menu had lots of options for reasonable prices compared to other restaurants in Zurich. Cheese was one thing I wanted to try while visiting Switzerland and I was not disappointed! read more

Raclette Factory - Klara Raclette - Swiss Food Near Me - Zürich, ZH

Visited Raclette Factory back in February 2023, right in the heart of Zurich city. Tried their thin crust pizza, and honestly, if you're a thin crust lover, this is your spot Crispy, light, and perfectly balanced, simple but done right. Ratings: Food: 4.5/5 Service & Ambience: 4/5 Value for Money: 4/5 read more

Raclette Factory - Vegetarian pizza - Swiss Food Near Me - Zürich, ZH

I knew I would be in the area and my Yelp bud Chun reviewed this spot... I like cheese so I decided the kids and I would stop in for cheese. I am very happy we did! we had cheese with bread and cheese with potatoes and more potatoes. that being said... the only negative is that my daughter and I generally share food so we can try something else sooner in the day...but this spot asks that everyone orders for themself. I did not like that. I didn't question the policy and we ordered for all 3 of us. we had ample leftovers that we enjoyed later that night. Raclette is yummy read more

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Why yes, I DO recommend the Raclette Factory! There are bad tourist traps, and then there are awesome tourist traps, and this place is awesome!!! The food is delicious and memorable, the staff is welcoming and accommodating, and the atmosphere, while quaint and if anything... a little cramped, is perfectly located for historic Zurich exploring. A lovely spot, that will set you off in just the right way on your Swiss food adventures. read more

Very friendly waitstaff and lots of interesting raclette choices. We just wanted to try something as an afternoon snack and the "Heidi" (see pic) was perfect. There is seating inside and out. Very clean bathrooms. Free drinking water which seems to be a rarity in Switzerland! read more

Raclette Factory - Heidi raclette - Swiss Food Near Me - Zürich, ZH

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This was my favorite restaurant and meal in Zurich! Caters to tourists more than locals I imagine but I enjoyed the friendly staff and excellent service. They accept reservations for parties of two or more. As a solo traveler I was unable to make a reservation but had so issue getting a table at 6:30pm. However, do note by about 7 they were very busy! Book ahead if you can but if not, no worries! They guarantee a table within 15 minutes sans reservations. Anyhow, the raclette was so yummy! They had a variety of options but I kept simple with the Heidi plate and a glass of Swiss white wine. The plates felt large and fairly priced. I even indulged in the lava cake dessert which was amazing! You can't refuse Swiss chocolate! If you're visiting Zurich, I recommend a meal here! The menu offers many options beyond raclette and is suitable for everyone. In addition the restaurant feels cozy and inviting. read more

Raclette Factory - Lava Cake - Swiss Food Near Me - Zürich, ZH

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We chanced upon this place on our first night in Zurich walking around the old town. Little did I know, this was in my research of places to try and so glad we did! The food was awesomely delissssh! The cheese was sooooo yummy. The servers were really nice and accommodating. The place was cute and the restroom was well kept. read more

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Small little shop, service is European (‍) food is good and decently priced considering location. Would go back. read more

Raclette Factory - Swiss Food Near Me - Zürich, ZH

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We walked in without reservations and the place was empty maybe for 1 person having a beer. We tried their food and it was tasty... pricey. Service was a bit slow. read more

Raclette Factory - Swiss Food Near Me - Zürich, ZH

Food 4.0/5.0 Service 3.0/5.0 Value 3.0/5.0 Decor 3.0/5.0 Overall 4.0/5.0 Good raclette, tables are not huge. Would go back. read more

Initially, it wasn't uploading my picture, now my post is gone. It may be here twice, who knows. Anyways, if I had it to do again we would have ate somewhere else. The staff is great. Friendly and attentive. Seating areas are cramped, which is customary. But the food was lack luster and expensive. Quite frankly, the Melting Pot offers a better and more personalized experience. read more

Raclette Factory - Swiss Food Near Me - Zürich, ZH

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Me and friend wanted to have fondue but didn't want to deal with the massive positions most restaurants serve, so we found this place and I'm so so happy we did. The location was easy to find and the restaurant is so charming and quaint. The menu is perfect you can build your own plate or pick from their recommendations options, the plates are perfect per person and are absolutely delicious. The service was quick and they were so kind and helpful. I had the chili and truffle with mashed potato bread and an egg and we share the sausage. I recommend if you want to have fondue but don't want a huge pot of the same cheese! read more

Raclette Factory - Swiss Food Near Me - Zürich, ZH

Had really high hopes for RF but was a tad bit disappointed. The variety of options was great but the food was rather mediocre. I've had raclette before and it was so bland here. Luckily, the staff was nice and the drinks were tasty so that made up for it. Be prepare to wait as apparently there's always a line - although TBH not quite sure why when the food was just average at best. read more

The food was good and filling. The Raclette, we discovered, was actually melted cheese that was unique to Swiss cuisine. Never tried it before and I enjoyed it for at least the first half of the meal. After that it tended a bit bland. The sausages with the meal were a bit of a low point as they were *also* bland (especially) and fairly tasteless. That Patty not recommended. The service tended to be fairly prompt in the taking of the order, and the implementation took a fairly long time but I can't tell where we were in the order queue for the kitchen and it was about lunchtime. The ambience is actually quite nice, and somewhat rustic with exceptionally large napkins that I wish I had saved a few of. Kind of red table checkerboard type. Nice! read more

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It's a small place inside, a bit stuffy. Our young server was outstanding at serving us. We ordered a couple of Raclette plates. One regular cheese and one with plain and white wine cheese. We had bread with one that was far too airy and plain. The potatoes that come with it were okay. The cheese was good but nothing special. The premium prices here just aren't worth it. read more

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Tonight we thought we'd try Raclette. And we were not disappointed. Unlike fondue which you have to prepare yourself, our plates came prepared. I had the Klara which is a combination of the Heidi and Peter. The Heidi comes with potatoes, the Peter comes with bread. My wife had the Heidi. She had hers with bacon whereas I added sausage. Both were excellent. The service was superb. Our service took time to explain everything to us and checked back to see how we were doing. The place is small like most restaurants here in Zurich. The music could have been lower as it was wall to wall people so there was enough noise. The prices were extremely reasonable. I'd come back tomorrow if I wasn't leaving for Venice. read more

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Overall thoughts: Friendly service, quick, and delicious inexpensive way to try Raclette. The restaurant itself is pretty small. There are about 10 small tables inside the restaurant and a handful of outdoor seating. It was not busy during the week, so if you can, come here for lunch during the week! I ordered the Alpohi, which consisted of plain Raclette cheese, mashed potatoes, and pickled onions & pickles. It was my first time trying raclette cheese so I was not sure what to expect! It was a very mild tasting cheese, and tasted delicious with the homemade mashed potatoes! read more

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The moment you step in the space, you're hit with the undeniable aroma of roasting cheese. We reserved a table for lunch and it was ready when we arrived. I started with a Swiss cider, which was among the best ciders I've had - very crisp and refreshing, the perfect sweetness. There's a handful of different raclette options. I think we went for one chili cheese and a klara, which came with mashed potatoes. The place was busy so there was a tiny wait for our food (about average, but I was anticipating the deliciousness!) Everything was amazing, and perfectly filling. Service was impeccable - the single waitress and hostess took care of the bustling room with ease and made sure every guest was taken care of. Watching the staff, you can tell the teamwork is fine tuned and that's nice to see. Dining in Switzerland is pricey but for the area, and for food this satisfying, a great option. read more

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Was walking around the old town of Zurich and decided we wanted to continue our Zurich foodie tour and saw that Raclette was nearby so knew we had to give it a shot. We made our way over for an early-ish lunch and stepped into a cozy and non busy joint. This place definitely picked up foot traffic quickly so food for thought for folks. Also noticed that lots of families were entering here and they had one high chair for those folks on yelp searching for a family situation in case this is critical. Now the first thing.... The service was a bit meh and actually a bit unfriendly? Not sure if it was just the tone but I let it slide as we are here for the food. The menu consists of a few options for Raclette which is (in crude terms) melted cheese on a plate. They also have pizzas and appetizers but the focus is raclette. The portions are filling without you making feel a bit "heavy" from just eating cheese and loved the different options you could choose. The plate comes out with pickles, potatoes and bread. The cheese was good quality and tasted great. The Pizza with crème fraiche and onions was good as well and nice and crispy. The Beers were nice and cold as well. All in all, a great place. Enjoyed the food, the affordability of said food, and the ambiance. Think the service was an off day but would recommend for those looking to try raclette out. read more

Raclette Factory - Peter - Swiss Food Near Me - Zürich, ZH

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I read about Raclette and when I saw Raclette Factory, I knew I had to stop. The polite waitress explained the menu and let me and I decided on the deluxe with truffle and a local beer. The beer was excellent, but I do not remember what it was. The Raclette was very good. I think it would be amazing on frites! I added sausages and they were ok. Nothing special. Overall it was a great experience and should I end up in Zurich again, I'll definitely be back! read more

Raclette Factory - Raclette - Swiss Food Near Me - Zürich, ZH

I went here for dinner with a group of 3. We got sat in the perfect table in 10 minutes The staff was very attentive and nice. Our server was quite fluent In different languages and he was blonde (don't remember his name) The food was good and we got the 3 course taster, however we weren't explained the menu and thought we ordered the all you can eat that they advertised all over. It was a pretty confusing experience and we left pretty hungry. The little food we did have was delicious tho read more

Met a wonderfully cheery and adorable waitress named Sophie here, and she made a world's difference on my Christmas Eve as I solo traveled across the world over the holidays. In a country where German is the dominant language, it was so nice to find a fellow English-native to speak with as I tried their raclette. Sophie recommended creating my own custom raclette with the truffle and smoked cheeses and their famous garlic bread, which is exactly what I did. It was very fresh and the cheese was so stringy and gooey upon serving. If only I hadn't been recovering from food poisoning, I probably would have enjoyed the raclette itself more, but it was too heavy for me that evening. Regardless, I wanted to give a shout out to Sophie here, I hope to come back to Zurich and try raclette properly on a healthy stomach next time around! read more

OK, this was a very touristy thing to do for lunch. That's OK, it tasted real good. Our tour guide recommended it and why not go. Swiss cheese is very different taste than what we have eaten in USA. All good. Great timing on our part as small place and available seating for two. WC is one holer for both sexes so you might have to wait to get in. We got the usual meal. Meal filled us up so we skipped supper and just bought a few things a local grocery store and ate in room. read more

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We stopped in because we just had to have raclette while in Zurich. This place was very cute and we were seated right away. Luckily we got a seat by the window, but even still it was rather hot inside. We ordered the mashed potatoes as well as the whole mini potatoes and shared. Both were amazing, but if I had to choose one, I'd recommend the mashed potatoes read more

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Clearly a touristy spot but we are tourists here so why not! We tried the tomato and smoked flavor, both are good. But our Raclette was served too late after it's plated I believe. Cheese was pretty solid already, so as a raclette restaurant, not okay. read more

Raclette Factory - Smoked + Tomato - Swiss Food Near Me - Zürich, ZH

While not revolutionary, this place puts cheese over carbs like something out of a lactose intolerant kids nightmares. If you're into that, you'll love it but if that concept doesn't excite you, don't expect a visit to change your mind. Staff are friendly and quick, the place itself is small so expect a short wait. Is it worth a visit? Do you have a fetish of watching baking pans full of melty cheese dumped over innocent vegetables? I think we all need to find the answer within ourselves. read more

Raclette Factory - Swiss Food Near Me - Zürich, ZH

There are two kinds of cheese: fancy cheese you taste while sipping wine and the kind of cheese you melt over potatoes and when you taste it you see the face of God. This is the latter. If you refuse to stop in Raclette Factory and have equal parts potato and melted cheese while drinking a frosty lager then we definitely could never be friends. read more

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Raclette is literally just melted cheese on a plate, so there is no need to overpay at a fancy place. Two portions of raclette with potatoes and meat is quite enough to fill you up without making you feel disgustingly full. Lots of flavor options to from traditional to a bit wild. Garlic Raclette & Pepper Raclette with Ham & Potatoes: This was just the dinner I needed. A bunch of tasty melted cheese poured over small boiled potatoes. I chose the garlic and pepper flavors since I wanted something a little different, though didn't want to stray too far from the original. Added just enough variation to my meal. The ham was not like thick ham you might find on a breakfast platter, it was more like matchstick sized slices of a prosciutto-like ham. Lots of it too, since it can cover the whole plate if spread evenly. read more

Raclette Factory - Garlic Raclette & Pepper Raclette with Ham & Potatoes - Swiss Food Near Me - Zürich, ZH