Billy is a local business owner that treats his customers like he has known them for years- by…read morename, offers to deliver if needed. He supports local school fundraisers and organizations.

I am not one to write negative reviews however I am so dissatisfied with this dry cleaners that I…read moreconsider it pertinent to warn you that this place is over priced and their cleaning service SUCKS! I have twice in a row had such terrible results I never will go again. They shrunk my irreplaceable wool vintage sweater from a size 14 to 00. Also, a dress that they charged $15 to clean came back filthy. Pictures included. Don't waste your money at this business!!!

I travel from Secaucus to Hasbrouck Heights for their excellent workmanship and service. Tomread more

Extremely disappointing and unprofessional. I dropped off three coats, including a tan and an…read moreoff-white cashmere coat, and specifically noted the underarm areas for deodorizing. Henrry placed stickers to mark those spots. When I picked them up, two coats had small tears in the lining near the armpits, and the off-white coat had visible stains that were not there before (see photos showing the tears and stains after pickup). When I raised the issue, Henrry denied placing the stickers and causing the stains but he did not deny causing the tears in the lining. My husband, who was with me at drop-off and pickup, confirmed Henry added stickers. When I suggested checking security footage, Henry became aggressive, accused me of lying, made an inappropriate comment about my husband, seemingly trying to pit us against each other, and then he kicked us out the store. Another dry cleaner confirmed that sweat or deodorant residue can oxidize if not properly treated, which could explain how the stains appeared. I've used dry cleaners for over 20 years and have never experienced damaged garments or hostile treatment like this. I would not recommend this dry cleaner.

I will be returning to this store exclusively for cleaning/alteration services for the foreseeable…read morefuture, based on two recent experiences: - Dry cleaning: sent a couple of suits, ties, a gown, a dress shirt - the work was perfectly done, the process was very organized, and the staff was kind. - Alteration: I came in on a Friday with a rush request to hem a gown...for a Saturday black-tie wedding! Their tailor was understanding and gracious, and had the work done by the next morning. It was perfectly done, and pricing was very fair. Thank you, Gentle Touch! What an absolute gem.

I have been coming to this place for more than 20 years. First tagging along with my dad, and now,…read morefor my own interview suits, etc. The cleaning is always thorough and finished when promised. Prices are comparable to the market and absolutely in line with the quality. The customer service is out of this world. The owners are kind and pleasant and always have an appropriate, yet encouraging word to say. It's the good ending to an event when I'm dropping a fancy dress off at the cleaners and I'm always excited to pick them up again. I've had clothes successfully altered here, but have also been turned away from alterations. "It doesn't need it." Christina has said. "I could charge you a lot of money or you could just pin here." she's pointed out. Fair dues. This place is pleasant, efficient and really does have a "gentle touch". There's a reason it's been standing for close to 30 years. Highly recommend.

I'm truly impressed with this place! My son spilled milk over my leather/wool coat and it was…read moremultiple terrible sticky stains. I didn't expect much because I have once dry cleaned the same coat at a different place and it looked like they had done nothing to it. When I picked it up, it looked brand new!!!! I am not exaggerating! No lint and no stains. Black as it should be and the leather looked new again! This is the place to go for your tough stains! Thank you!

I have been coming to Westwood Quality for years now and I am always satisfied with the job that…read morethey do. Prices are very reasonable, clothes are ready quickly, and Mrs. Kim is always a a pleasure. I highly recommend this cleaner.

I had an unlined, straight cut with slit, polyester dress to hem so I thought it could be around…read more$20-35 max. I visited Tuesday morning to drop off the dress and we decided the inches to be taken up and she handed me a bill of $63. I was agast! I told her it was too much! I And she said oh we do a good job ... OMG its just a plain hem!!! I should have taken the dress back but was in a hurry to get to work. I feel like a total fool as I am very careful with rates but this one literally "took me to the cleaners"!!! Not going back.

Impressed by new owner Cassandra and the quality of the cleaning services here…read more I own a suede coat that needed refreshing and brought some shirts and a suit along to give these folks a try. Yelp steered me here for the suede -- although most of the Yelp reviews predate the new owners. Great job -- as and when promised. New owners know their craft. The suede coat (done offsite by leather specialists) was spotless and was reblocked into its original shape. My suit and shirts were perfectly done. I'm usually pretty loyal to long time service providers and my go to cleaners are closer to home -- but the 5 min drive to Bagari is worth it for their quality at what I consider market -- or even a bit below market pricing. Top tip: You get 20 percent off as a new customer. Decent savings on a big order. Also -- parking in this tiny strip mall is tight -- might want to leave your wheels at street level parking during peak times like noon or early evening.

My old dry-cleaners shut down and I wasn't sure where to go so I tried Oritani. It's a small…read moreoperation. Maybe a family business? There is a gentleman and I think his wife and then another older woman who does the tailoring. I bought a few items in, maybe 7 or 8 and was pleased with their work when I picked them up. The woman at front is a bit elderly and sometimes seems to be a little confused. I was surprised to see a gentleman come in and fill out his own slip but the next time I did the same and they just checked each item and wrote the price. Odd but I didn't mind because she seemed to need help. Pricing is excellent by the way. I wish I had could remember exact pricing but they are very reasonable. You definitely have to have patience at times. I went back once when my clothes were supposed to be ready but one of the skirts wasn't done. He told me and was apologetic and I said, fine, I'd return in a few days. When I picked my items up the skirt was beautifully done. It was a white wool skirt with a leather band and belt and he did just as great a job, as another higher priced "specialty" dry cleaner. I took a dress and jacket set that was a favorite of mine -that I hadn't worn in a while because of a stain that I thought couldn't come out. Well -I was very happy that they were able to make it like new! My daughter's little fancy dresses look like new also. I now feel confident taking my more expensive items because they've done a great job with what I've taken in so far. They've been in the area for years. I'm going to keep coming here. It's old school for sure and the location isn't great. There is a very small, awkward parking lot. don't expect some grand operation- they seem to be just hanging on, but if want your items nicely dry-cleaned at a very reasonable rate, want to support a small mom and pop operation, and like nice customer service you should give them a try.

They are very tech savvy and we love being able to text for pickup/delivery or any questions. They…read moredo a good job and they are very meticulous, alerting us of missing/broken buttons or any other fixes needed. We had a drop off missed twice, but that's in 6 months of using them. They were apologetic and definitely more communicative about when drop off would be. They do quality work and take customer service seriously.

I have been a customer for fifteen years and have never had a negative experience. They have been…read moreable to rejuvenate old "white" shirts and make them look fresh. The use of collar stays adds the extra touch and the plastic reusable hangers don't damage the shirts if left in the closet.

I recently switched to Emerson cleaners as I was lokkkng for somewhere new. The service is great,…read morethey are so personable and the prices are reasonable!

They don't have the option of ZERO stars on yelp so one star it is…read more Brought my father's newly worn coat here to get dry cleaned and suddenly he was contacted and asked if he saw that the leather on one of the pockets were damaged? You know damn well y'all damaged that and you wanna throw the blame our way? They didn't charge for the dry cleaning COZ YOU RUINED THE NEW COAT. Why would anyone pay for this? Thank goodness I didn't bring my wedding dress here to be cleaned and pressed. We asked about tailoring pants because he has a couple of pairs that were too long and the quoted price was $70 per pants. After the coat incident? Hell no. Annie in River Edge is much better. Hard Pass on Tower Cleaners. Don't worry, the exact review is going on Google.

They charge much more for laundering women's shirts than men's shirts…read more A rip off! Otherwise does a good job