Quite possibly worst experience I could have had. I used this company to install vinyl plank…read moreflooring and tile floor in my bathroom. DO NOT use this company, unless you want to deal with them coming back 3 or 4 times before the job is done somewhat professionally. They just do a bad job, make a mess, and don't apologize for anything. Let me list a few of the problems. For the tile floor: 1. They installed the tile very crooked and with tons of gaps in the grout. 2. They had to come back, completely tear up the floor, and install it again. 3. They left a huge mess, grout footprints on my new vinyl flooring that wouldn't come out. For the vinyl floors: 1. They installed it so I couldn't easily open and close the front door. 2. There was a gap in the floor by the front door, and their "fix" was to put caulk in it. 3. They installed the baseboards that had chips in it and need to be replaced. 4. They left a mess... gum on the counter, trash on the couch, white residue everywhere, scuffs on the floor, dirty sink, dirty stove.

I had my old hardwoods taken up and replaced with Floorville. These guys are fast, professional,…read moreand the best price by far. They even picked up my flooring at the store and delivered them at no charge. Milton answered all my questions and did not leave until I was 100% satisfied. Thanks again, and keep up the great work!

Corlew and Perry is an excellent choice for hardwood floor refinishing. Family owned and operated…read more They have been in business since 1927!!! Warren and melissa were a pleasure to work with. Highest recommendation !!!

Recently had luxury LVP put in my downstairs. They were great. Very responsive and easy to work…read morewith. Also more reasonable price than others around Franklin

It saddens me to have to write this 1 star review, as I was looking forward to eventually writing…read morethis business a 5 star, as I was ALSO looking forward to working with Vinny for MANY more projects and years to come... Please Note: I write this review ONLY to inform "you" of my experience, nothing more, as I did and/ or still DO like Vinny, just bothered by how things ended... With that said I do NOT discredit his 5 star reviews, but yet, I will NOT give credit to how he handled some parts/ prices of the job, and most importantly, how he handled the situation with me BEFORE the job was ever even finished: I just bought a house and upon moving in, a copper water pipe in the ceiling burst 2 days later (due to freezing temps), Welcome (to your NEW) home! So I contacted Vinny who quickly rushed over and helped address and remedy the situation. I was extremely happy and relieved with how fast, attentive and friendly he was to me and my unfortunate situation. He said mold and/ or black mold is very common here in TN, and we should NOT take any chances, to which I did NOT disagree: Better to be safe than sorry. I would much rather be proactive NOW, then forced to be reactive later, when it's "too late" by then... So very quickly the ceiling got ripped out, as did the insulation, and not having a truck, Vinny dropped off a dehumidifier as I was told it would help to dry out the room. I wanna say I was charged $2,500, give or take; I thought that to be kinda pricey, but ok... Then after that was done, he had framers come to re-frame the ceiling... Was that needed...? I'm not sure, but this where the story takes a turn after I was charged another $2,100 for the framers... : Not only did the framers cut the wire to the thermostat in that room that I was never even informed of, but this was right around Christmas, so the temperatures were extremely cold, windy, and rainy, and not having a thermostat to keep that room heated at all, and not having a ceiling with any insulation, made it ALL even that much worse. When I told Vinny the wire to thermostat was cut, he said "happens..." Oh OK, cool... Thanks... So now I had to hire an electrician to fix that wire, which not only cost ME $350, but he also said "Hey, this EXPOSED wire is 'hot!' This is NOT safe to have a live wire exposed like this!" Then to make it even worse, once it got fixed, as it had to be to "code," he had to put in 2 boxes, BOTH with covers! So now my $2+ million dollar house has 2 plastic covers next to each other in the ceiling... LOL... Looks great, thanks a lot... Pictures below: Then I had an HVAC guy come that was referred to me now that the thermostat has been fixed, before the insulation and drywall can get put back in ceiling... When he shows up, to make a long story short, he said "WTF happened to your ceiling!?! Why is the ENTIRE ceiling removed?" I told him a water pipe burst, and he said "That's not right to have done this because of that. Why did he re-frame the entire ceiling?" I said I don't know... "Why did the framers put sister beams to all of them?" I don't know... "They didn't even really re-frame, they just nailed new wood to the existing wood that was already there. Maybe replace the wet ones, but not sister every single one of them. Does your contractor even know what they did?" Does he know they did this...? Did he see/ approve this?" I don't know... And because I'm not a contractor or someone who knows anything about how to fix homes, I might never know if any/ all of this was ne. But nonetheless, the HVAC guy then said "Call your contractor, I would like to talk to him..." He had his convo with Vinny, asking him why this and that was done, and it looks terrible, and Vinny hung up on him... So anyways, I believe it was the next day, maybe 2, I called Vinny to ask him what the status is on completing the job, since he had previously sent me another invoice to complete the job that was going to cost me another $4,000... So from start to finish, this is going to cost me $10,000!?! Starting to feel like I might be getting taken advantage of, but whatever, it needs to get done right... Vinny answered and said in a nutshell, "I do not appreciate the drunk guy that called me, I was doing you a favor! I was making no money on this job! I don't care what you do from here, I'm not working on this job anymore with you, or on any job for you in the future! Take care!" And hung up on me... Ummmm, WTF just happened...??? Did he just hang up on me...? Did he just hold me accountable for a conversation that he had with someone I didn't even know? I would/ will NEVER hold someone else accountable for a conversation that they have with someone else... Ever. So I was forced to find someone else to complete what Vinny started, and pick up the pile of trash that Vinny's crew left in the front of my house... So as I said at the beginning, this is NOT a "hit piece" or a hate piece, this was just MY piece and NOTHING more...

This guy is a tile setter who passes himself off as a contractor from California. He's a nightmare…read moreto work with.

I can't say enough about what a pleasure it was to work with Laura and Rick at McGraft Floor &…read moreDesign. They just installed a wood floor in our primary bedroom. The install involved a drawn out insurance claim with several subtleties twist and turns and back and forth. They hung in there with us and worked splendidly with the agency. They helped walk us through it all with ease, patience and professionalism. We felt listened to (like good family members) and felt we had a true advocate. We are so pleased with the install as it has transformed the bedroom. Also a very special mention to Dennis who was the project lead and a true craftsman. This is our third floor install with McGrath and my wife and I highly recommend them if your looking for that personalized touch, quality craftsmanship and total professionalism.

Great products and exceptional service. Designers are knowledgeable and everyone is very friendly.read more

They installed laminate flooring on the spec home I purchased . They were supposed to fix some…read morewarranty issues. Two weeks in a row Kimberly called to cancel their appointment 15 minutes after they were due to arrive. When they finally did manage to keep their appointment , the man took pictures of the problems. It's been a month and I have never heard back from them. They did nothing. No service after the sale. Not recommended.

I don't know where to begin. Let's start with Julie. She is a true joy to work with. High energy…read moreand positive and passionate about her work. Julie spent time with us to make sure we knew what we wanted. She explained the benefits of different floors and gave great ideas. Walked us through the process and answered all of our questions. She is just awesome!! Next came the install. Matt showed up on time, was extremely courteous and professional at all times. Very friendly too. He was so careful with our home. Made all his cuts outside and blew the sawdust off the flooring pieces and himself every time. This is time consuming but it shows that he is respectful of our home. Our flooring is beautiful and we could not be happier with the entire experience.

Bill and Pam just repainted a Media center that I really loved and brought it back to life! It…read morewas all scratched up from being moved here from Calif. After Bill and Pam put their finishing touches on it was beautiful again only so-much better than the original color! He painted it a soft matte black. It's so stunning! Thank you both Bill and Pam again for working your magic on this piece! I just love it!!!next is: my Hutch!!

As I start looking forward to my next phase in life, I had been looking to pick up a bit of a hobby…read moreto keep me busy and out of the wife's hair. I had the opportunity to meet Bill and Pam when my wife gifted me a couple of classes for Christmas. I will be honest in that I have had a great time in taking and engaging with both during the classes and have been able to pick up some good knowledge that I otherwise may not have. Sometimes what is offered may seems to be a bit more obvious, but they are items I had never thought of and critical to the process or safety. Learning something and having fun at the same time is a win in my book. Bill and Pam are both awesome. Looking forward to additional classes being offered.

My husband fell down the stairs while holding a full cup of coffee and his Chemex with coffee in it…read moretoo - our brand new carpeted stairs were horribly stained. We tried some Folex which helped some, but we definitely needed a more heavy-duty solution. ChemDry was amazing. They do have a minimum of around $130, but they deliver the results! I will pay for quality and a somewhat nontoxic solution. Their process uses less water and gave me more peace of mind about avoiding mold/mildew. we are SO grateful for their quick response and kind & efficient technician. We will definitely use them again if we have any further carpet issues!

Tim did an amazing job cleaning my carpets, kitchen tile and vinyl flooring. He was very…read moreprofessional and knowledgeable. He has a lot of experience and really knows what he's doing. I highly recommend this business!

Jason is an expert you can count on. He shows up (which puts him way ahead). He addressed an issue…read morewe had on our staircase specifically on the wood landing. He was able to bring a permanent solution to us that didn't require a complete removal. The work he did looks great, and we are completely satisfied. Very happy to have found him.