The job was done. However, to complete the job the tiles should have been wiped clean. The haze was…read moreleft on the entire shower and floor. I had another company come in to finish the job. I originally paid a lot for a small area.

Very professional. They explained all that was going to happen. They charged $675 for repairing…read morebathroom floor and sealing both floor and bathroom walls. Very happy. Good work at a reasonable price.

The Grout Doctor is truly incredible! They did an amazing job in my white shower! Ryan was…read morewonderful to work with and went above and beyond. I could not have been happier with the results! They were professional and courteous and I am grateful for their services. Beth

Looks like I have a brand new shower. Pricing was fair and our pro could not have been nicer.read more

Joe just finished cleaning & repairing our upstairs carpet and stairway & it looks fantastic! I…read morewould recommend Thoroughly Clean to anyone! We are very pleased!

From the owner: Experience the most thorough cleaning.. Whether it's…read morecarpet cleaning, duct cleaning, dryer vent cleaning, Oriental area rug cleaning, furniture cleaning, or tile and grout cleaning... ..Experience ServiceMaster Clean..

Let me just say that I was at first apprehensive about hiring a cleaning company in…read moreFranklin/Brentwood area as it seems everyone wants a lot of buck for their bang around here. We had not had our carpets/ floors cleaned since we moved in to the area 6+ years ago and with 5 children, all their friends, several openings to the outdoors, and 4 different pets, we had lots of dirt to remove. Josh called on his way and was on time time for our appointment. That was awesome since no one really wants to wait the full 2 hour time period that the schedule proposed when we called. Josh then walks us though each of the areas and items we wanted cleaned. He explained pricing, so no hidden agenda. He then took the time to tell us when he didn't think a couch we wanted cleaned would be cleaned to our satisfaction and might actually make it worse or damage the couch. Yes, you read that correctly. Josh told us he wouldn't recommend his service for our couch. When he was finished with servicing our home, Josh did a final walk though, made sure we got what we asked for and went though the instructions for the drying process of our rugs, carpets, and flooring so they would dry properly without damage to our home or the cleaned areas. Now back to the "bang for our buck," I am completely satisfied that I got what I paid for. Six years of dirt and grime gone and everything came clean. Thank you Chem Dry of Franklin!

Prompt, professional, polite. We called Chem-Dry for the carpet in three bedrooms a large rug and…read moreour couch. Paul Showed up on time and was polite and courteous. He got it done quickly and did an amazing job going above and beyond our expectations. We will most certainly use their services again, very satisfied customers.

Our 12 year old boat carpet was very looking pretty rough. I didn't even know Oxi Fresh Carpet…read moreCleaning did boat and car upholstery. With just one day's notice, Troy came out and worked his magic. In only about 30 minutes, the REAL carpet color appeared. Stains, bugs, grease and grime gone! The best part: In just minutes, it was perfectly dry. I'm impressed with this company's responsiveness and professionalism. Will use them again soon!

I was really hoping taking the chemical free route would be ideal…read more I phoned to get information and schedule an appointment. I told the receptionist/call center my cat had urinated on my area rug and gave her the size. She told me in addition to cleaning it, it would have Odor Destroyer and said my cost was $80.00 The day of the appointment Troy Hayes called to confirm my appointment and I asked him to confirm the charge; he said the charge was $80.00 When he arrived at my home I was informed it would be another $45.00 for a total of $125.00. He blamed the miscommunication on the person that scheduled my appointment. I should have canceled right then but I didn't. He cleaned the rug which was dry by the following day. It smelled no different than before the cleaning. I phoned him and he cleaned it twice more, once the day before leaving town for 6 weeks, but nothing changed. The rug still smells heavily of cat urine, can't smell and odor destroyer, and the rug is unusable at this point. Throughout this Troy was exceptionally nice so I phoned him when I arrived back in town. I had to leave a message saying how bad the rug smelled , that the odor destroyer did nothing, and that I hated to do this but I planned on writing a negative review. I left my phone number just in case he cared to talk to me or, heaven forbid, offer a refund. I waited a week to hear back before writing my review but I received neither a call or refund. Obviously he's not concerned about reviews. When a company offers a service they can't produce, a full refund should be offered. Now I know not to expect better of Oxi Fresh and will never refer a single client to them. My advise - rent a Rug Doctor. It gets the job done and if way cheaper.

Franklin TN…read more Positive: He showed up. I wish I had received the same service that other reviewers received. Instead, I received a lecture and was told what a hassle it was for him to agree to make the long trip to our property to clean several area rugs. Dan was fully aware that there were pet stains and odors, and that was why we needed them cleaned. When I called to have a conversation to let Dan know that I wasn't satisfied with the results, it was met with a laugh, and he proceeded to argue that it's my wife's fault for hiring him. In the end, pet orors and stains remain. So no, not worth the time or money we spent on this service.

After a couple years of foot-traffic at our BJJ gym, we desperately needed a clean. Daniel (owner)…read moreresponded quickly to my online reqeust, got us scheduled right away, and did a great job Not only did they thoroughly clean our carpets, but he also gave us helpful recommendations on airflow, dehumidifying, and other related maintenance. Very personable team members as well! We will be calling again next year

Michael is a consummate professional: returned my calls in a timely manner, took the time to give…read moreus a detailed appraisal and quote for work to be done, and best of all he did an incredible job on the floors. Michael was honest and humble about the potential outcome on our floor after there was some damage to a couple rooms from the previous tenants, but he more than exceeded our expectations! He is meticulous and detail-oriented and takes pride in his work. Lastly, as a bonus, Michael even gave us an education and how to keep our floors as healthy and vibrant as possible. 5 stars.

Great job! Michael is the best! He made our floors look brand new…read more A+ work. I recommend them without reservation.