We had a great experience with Jones. I sent a request for quote on a Saturday and had someone come…read moreout and understand our needs and give a quote the next day. We had a need for the project to be completed in a very short window (less than 6 weeks) from the day of the quote. The owner said they could make it happen. Other places we contacted couldn't even start within 6 weeks, let along finish. The work crew was amazing and efficient. Overall our experience was without hassle and done 2 weeks ahead of time of our deadline. I highly recommend.

We had the same experience as Keith P. I thought maybe I was imagining it…read more Guy who came out was one of the owners (apparently). Didn't really listen to what our goal was. Instead asked some questions and ran with part of my answer and just gave us a quote for that project instead of the one we described. He wanted to do a bigger project, so asked questions to that end because apparently fixing my small deck wasn't worth it for them. I don't know if his pricing was fair because the other company came out and actually listened to what we wanted and then gave us an estimate for exactly what we wanted. I asked if the wood on our deck could be saved. Immediate no (even though he said current store wood is worse quality than when this deck was built as a means to emphasize the benefits of composite at an earlier point in the convo). Made me feel guilty for being honest that we would be getting a couple of bids to compare. I was being honest to say that we were trying to do due diligence. His attitude changed and he emphasized at multiple points after that the free work he was doing by giving me an estimate. Their business model is to come into your home and provide pictures and product samples and then write up the quote then and there. I just wanted a guy to come out, look, and email me the quote. Instead it was a lengthy process . Seemed like an old-style sales approach. Also, they wanted both owners to be home and he seemed annoyed that it was just me...but we literally just wanted a quote, so no my spouse was not going to take off work for an estimate. Overall just weird energy and a strange experience! And I've had plenty of bids/estimates for projects around the house including, house painting, fence installation, deck repair, etc. Tl;dr - didn't listen to what we wanted. Up-sold. Appointment took forever. Not a good vibe.

Glenn was wonderful and communicated very well. Glenn confirmed our appointment, when he was 15…read moreminutes away let us know he was approaching arrival. Glenn was detailed, price transparent and very kind. Highly recommend.

Glenn really helped us with a small repair job that alot of other companies didn't have time for…read more We had storm damage and hired him to do some siding repair work around our front windows and exposed rafters. This custom work required a large siding brake and a good amount of skill. Not only was he able to come out in just a few days, he did the work fast, with high quality and for a good price! On top of that, Glenn was professional and friendly. Would definitely hire again!

We got bids from several contractors but were having trouble getting designs for our deck that…read morematched our vision and budget. Dave and Dan worked with us until we were satisfied and then knocked it out of the park. They gave us itemized pricing for several options for almost everything, allowing us to pick and choose while clearly understanding how it impacted the budget. I highly recommend! I think the pictures speak for themselves....

I cannot recommend doing business with this company. You pay a premium for professionalism and…read moreexpediency with these contractors. I got neither. Spend your hard earned money on a better staff that communicates and schedules at a professional level. TLDR: Because of scheduling negligence and poor communication, my project for a deck and patio cover was 3 times delayed and downgraded to just a deck because of administrative issues. Ultimately it was completed almost 3 months after the initial estimate. Our 12x20 deck ended up being $28,000. I put the initial deposit down in mid April for a deck (12x20) and screened in patio cover attaching to my house. It was an expensive project (~$41,000) that we were excited to have done. They estimated completion of the entire project by mid June. After the deposit we heard nothing from them until late May for a quick measurement on our property to verify the drawings. We expected the construction timeline to be very similar to the initial estimate. We heard nothing for weeks. Giving the benefit of the doubt, I reached out at the end of the month for an update. My PM stated they were a few weeks behind-- frustrating that the information wasn't shared, but understandable given the rainy spring. Fast forward a few weeks and yet again I was given the run around. I had many unanswered texts and phone calls. It was the end of July when I finally heard back from them. Turns out the project manager assigned to me dropped the ball. The permits for the initial deck and patio cover were approved, but allowed to expire. On resubmission it was found to be a violation of city ordinance so the patio cover had to be removed from the project. The 3rd round of permitting finally got approved. At this point I was very frustrated with the 1.5 month delay and ready to cancel. They whipped up a new contract quickly and I returned it quickly. Somehow things were still delayed. Finally they began on August 27th. The crew was FANTASTIC. They worked incredibly hard and had it up in 3 work days. I cannot praise them enough, their product was great. They are the only reason this experience was 2 stars instead of 1. At the end of the project I aired my grievances and was told they could not offer any discount despite the issues. I didn't even get an apology until I asked for some sort of reparation. Ultimately there are too many other decking companies that would be easier to work with that I would not recommend working with this one.

There have amazing quotes for the community def would reach out for a quote! Fast and responsive!…read more .

I am still awaiting an estimate for my kitchen remodel. Shane seems to take his time in getting…read moreback to me.

I called and scheduled an appointment for Wednesday at 11am and waited and waited and waited, no…read moreshow, no call. I lost time I could have been doing something else and will never get that time back. So I called and no one answered the phone so I left a message and about three hours later someone called and said they were sorry they missed the appointment and I said no one called and let me know they would not come. No calls, no text and totally forgot about me. If I did not leave a message or call, they would have never called me back. If one customer doesn't matter then none do. So do not do business with them. And I told them I would find someone else. If I did not show up to work with a no call no show, I would be fired. And I am sorry would not work. Do not recommend because if they cannot do the most simple thing right, just show up, then I can't trust them.

This company services my neighbor's lawn. Our homes are very close and they bring their industrial…read moremower in between our homes to cut my neighbor's backyard. Their industrial mower kicked a rock from the yard into my basement window and shattered it. We noticed after they mowed that the window was damaged. I asked my neighbor to contact them, but never heard a thing and had to contact them myself. They are claiming they did not do the damage, but industrial mowers can fling a rock up to 200 mph. The damage is unmistakably caused by a rock flung into the window at high speeds. We cut our own yard and do not use a service, they are the only company bringing something at high speed through the area. They are stating they spoke to the crew and the crew claims they did not do it. Once again, the window is under the home, no one can hear anything on those huge mowers and there is no other explanation for the cause of the damage. It was noticed after they mowed. I find that this is a lack of integrity. As a business owner myself, the fact that they are not assuming responsibility for something that can not be explained by anything else shows to me a lack of integrity. I absolutely wouldn't want a business caring for my property if they can't care for the property of others, especially the homes nearby. As a homeowner myself I don't want to be responsible for a business that operates carelessly and doesn't own up to their mistakes. I wouldn't want to be partially responsible for damage done to my neighbor's home for a business I hire. Mistakes happen, but not taking care for them is what shows who you are as a business.

We hired Carl & his crew to replace a 6ft privacy fence. They showed up when they said they would…read more They did a outstanding job. They went above & beyond my expectations. I would hire them again, no questions ask. If you need a fence, call these guy's. I don't think you will be disappointed

From the owner: If you need to build a new fence on your property, turn to the professional builders at CR Fence…read moreBuilders. This family-owned and -operated fence contractor has served homeowners in St. Peters, MO, and the surrounding areas since 1987, and specializes in all types of fences. Whether you want to build a privacy fence, or want to increase your curb appeal with an ornamental fence, this team will help you make the right investment. Their professional fence team work with a wide array of materials, including: * Aluminum * Wood * PVC * Vinyl * Chain Link * Composite Are you ready to start your custom fence project? Get in touch with CR Fence Builders by calling (314)713-9663 to request an estimate. You can also visit this fence contractor online to learn more about their services.

Hired to paint single floor of home. Decent work, decent…read moreprice, communicates well. They aren't particularly fancy with how they do things, but they get the job done (including weird corners), and fix their mistakes.

The biggest complaint is lack of respect for my family's time. Every day but one they were hours…read more(not minutes) hours late, pushing the timeline of the project due to drying times for next steps. The last day they had roughly two hours of work and left to allow for drying again, telling me they would come back next morning. I had to message them 40 min after they were supposed arrive to ask if they were still coming, they did not reach out preemptively. At that point my husband and I decided to just finish ourselves, as they said they could come at 11 or Monday. In addition, two of the 4 days they came they had to leave to go get materials (which they ask for 1/2 up front to purchase materials). Both times they were out from the project for 1.5-2 hours (one day they had to leave twice). The work was good, with the exception of one area that we had to repaint. But poor time management made this experience not good.

They were patient while I dealt with HOA nonsense (for over a year) and never pushed. They were…read moreknowledgable, responsive to inquiries, and gave a good price without scummy sales tactics. They have a payment portal that accepts debit cards so you don't have pay the 3.5% credit card fee or mail a check, but both of those are options. They have some financing options, but I didn't look in detail. They were booking 4-5 weeks out, but it can vary. The fence did take 2 partial days due to weather interfering (it's a small yard), but they came back on Saturday to finish rather than waiting until the next week, which I wouldn't have expected. They confirm the exact date of installation a couple days in advance. The fence is still very new, but it looks good. I'll update if needed. The part that really prompted me to write this is they had put up a dented gate, which I didn't realize was temporary. I noticed but decided not to be difficult and complain. They called a week and a half later and said they saw it was dented and the new gate was ready (had to be made custom) and would be installed the next day. I am impressed they actually cared enough to provide a new one one, unprompted, and installed the initial gate so that my dog could roam freely in the meantime. It seems they actually care about doing a good job.

Good quality fencing at an affordable price. I was really impressed by the quality. The gates were…read morecustom made. With the framing being molded together for extra strength. Great people! Great fence!

This is the fine craftsmanship of a Maris Home Improvements window install in the pictures attached.read more

The fine craftsmanship of a custom window install by Maris Home Improvements:…read more -Two windows Maris replaced on back of house where no eave is present had window wrap caulked to siding and no aluminum rain caps. Caulk failed prior to first heavy rain. -Slider on back of house also lacked an aluminum rain cap and caulk when payment was requested for a completed job. I called and Maris came out and caulked. No capping on slider. -"Installation includes all caulking/aluminum capping-where needed" is stated on the Maris contract. -First heavy rain 3 weeks after install I had heavy water running down the sheathing and interior foundation wall below one window where caulk failed, and wrap was catching water. -Maris paid for Servpro water remediation to dry up the water and do a flood cut after I requested it. Maris and I agreed to have Alside's warranty contractor detail and repair all the issues from my install in April 2024. See after picture of the water intrusion window where an aluminum rain cap was never installed. Window was taped.