My husband and I purchased new computers and Ben could not have been helpful in answering our…read morequestions and assisting us with loading software that we wanted to continue to use. We really felt that he went above and beyond in trying to resolve our issues, and we are very grateful to have this expertise available locally!

Definitely the place to go if you live in town the staff is always friendly and very helpfulread more

Made a purchase online and picked it up at the store. It was ready when I got there - easy in,…read moreeasy out. Very friendly. Staples isn't exactly my first thought when shopping for a coffee maker, but they had the best deal on a particular Keurig that I was looking for. Works for me!

I received great service starting with my phone call asking if the item was in stock…read more Item put to side fo rmy pick up and purchase. There was a coupon in my Sunday paper and online. No hassles at the check out with the $5 coupon. Separate orders - no worries. Do you have the Staples Reward card, but can't find it? Let's look for it. =) Oh my! People that are geniune. I'm shocked for a chain and the size of this place - the employees are worthwhile. Actually at both locations.

Paul and Sam are friendly and fast! I called over in the morning and they were in my office by the…read moreafternoon helping me. Everything was resolved in a matter of minutes! Excellent service. I would recommend them to anyone.

Came in here on my lunch break cause I set up an appointment online for noon, don't even waste your…read moretime, appointments do not matter, they do not honor them

After seven phone calls I decided to drive here. The two gentlemen were very friendly and helpful…read more This review is more about US Cellular's BS free iPhone 14 plan. It'll cost me $25 a month more to go to this phone and cost me $300 more to buy it. I don't bay have one line. After or 15 years of being a customer of US Cellular I've never been late on my bills I still get screwed. Time to look for a new cell service.

Phenomenal customer service. I came in to activate an unlocked phone recently and the Jamaican guy…read morethat was running the store that day replaced my SIM while simultaneously helping another customer and managing a call with a disgruntled customer. Despite the fact that he was juggling 3 different requests he was attentive and responded to any questions we had in clear terms and diffused the call with the customer. Boost as a cell provider isn't going to be on par with Verizon or AT&T but the store manager that works at this location is who you hope will pick up the phone if you need to resolve a problem quickly.

I had Virgin Mobile service, they merged with other companies so they sent Me a new SIM. I went to…read morethe store and they put it in. My service stopped. It would work randomly only after I rebooted and reset My Network service. I went through all the technical support help online and phone ( the incredibly unhelpful manager on the phone suggested I call LG). I have an LGK51, which boost sells. I finally got the new SIM in the mail and the SIM wont recognize. the date is 8/9/2021 and the customer service rep at the store that closed was incredibly rude, condescending and said I had to buy a new phone. I went to a new store to get a new phone with a new company. They wont give My account number unless I go to the store. The store says I have to call them to get the account number. I stayed on the phone with them and the supervisor said he couldnt give Me My own account number even though I had everything icluding the card I pay for the service on. Now I have no service ( that I am paying for) and My phone is basically a small tablet I can only use at home. If I could give 0 stars I would. worst customer service ever.

There were plenty of "Audio listening Rooms" in the late 1970's and 80's…read more You know, that darkened, specialized room designed so you could select your 'high end' stereo equipment free of distractions and with the help of your personal sales guy. The problem was that your initial excitement was dampened because it never sounded the same when assembled in your normal home environment. The 80's saw a reduction of these places as digital and phone apps and ear buds bloomed and boomed to to obliterate this older traditional way of listening, and specialized places disappeared. Most went high end portable tech. Many of us vinyl people went with the flow, packed away the LP's, stored the turntable, and became part of the more accessible but less personal and more detached portable music scene, foregoing that sacred home space that was the refuge room for listening. We became accustomed to the blue tooth portable sound, but knew, deep down, unlike the newer generations, that we had audible memories embedded by experience that had opened us to a world that many of this newer generation never knew existed, that could take us to a sounding stage and private place and listening space that was a world away, customized to our own auditory senses and creation. With the imposed solitude of the past two years, I wanted to rediscover that which I had lost in storage and forgotten in time. My $300 phono turntable of the late 70's had suffered in abandoned storage. My 1990 speakers were ok, but I also knew there might be better. Where to begin? I went to my computer and started reading. I discovered that the world of audio had gone internet, and that I could find a zillion places to buy and hundreds of opinions, a multitude of pricing, but NOWHERE to hear, to feel and judge with my ears what might be a good choice. I almost made an emotional purchase decision tied a familiar historic American named speaker brand, reputable in the past and renewed in production with a midwest address. They sell direct. Great reviews. Solid tradition. Friendly sales people by phone. Then I discovered, after asking questions, that they ARE in a small Indiana town, but everything in production and replacement is in CHINA. They are essentially the way station. Fine if that's (pardon the expression), "your cup of tea". Not mine. Not for the kind of expenditure and no ability to hear the product. I reside, let's say, in the boonies. By choice. Unfamiliar with current urban choices, another internet search of, " Madison, WI, Audio Stores", brought me to,"UNIVERSITY AUDIO"... Would this be another glitz, sales slick, suit and tie specialized sound proofed, adjustable lighting, myriad-ed postered, colorful brochures festooned enclave of super- duper rabbit hole-bottomless dollar pit maze, that would try to dissect me more than I wanted to dissect them, place?? No. I met Ben. As straight forward as the plastered walled rooms with a couple of chairs to listen to any number of audio choices so that you could find your ears matched to equipment and technology that your brain could hear, and to which your soul could relate. I really did rediscover 'The Sound of Music". (That a bit too trite, but truisms often are.) We got it all home now. It sounds true to what we heard and better, because it's in our listening head space, our room. My suggestion is: If you are going to take the journey, or rediscover the journey, take the road trip, not the internet trip; especially if you value experience over expeniture as your guide. University Audio may be justly, the education your ears need. TB a real fan. A real customer.

I have bought several pieces of home theater equipment here, as well as audio equipment for my…read morebusiness. The staff is friendly, knowledgeable and enthusiastic. They go out of their way to ensure you are satisfied and they stand behind their products! If you are in the market for high-end audio/video, I highly recommend them.

I would like to thank Ms Taijha Gleichauf at the UPS Store in Stoughton, WI. It was my first…read moreAmazon return to this location, and I had mistakenly put in another location. Ms. Gleichauf was quick to reassure me that she could change it. Being a Senior, I truly appreciated her kindness, professionalism and patience. She was an excellent example of providing customer service with a smile!

No complaints here. I've been here more times than I can count and never had an issue. Quick and…read morefriendly service and I've always been in and out, especially with Amazon returns.

Over priced and poor service. 11-15$ for my floor mat per week is criminal. Leave ASAP and never…read morelook back.

Sergio has been our driver for the last 3.5 years I have been in the foundry. Sergio is very…read morepersonable and knowledgeable about what we may need. Sergio seems to generally like his job which really isn't seen. At Berntsen we couldn't have lucked out any more then to have Sergio be our Cintas driver.