Here from out of town and initially skipped this store because of dodgy reviews on Yelp…read more Nevertheless Swung by to get supplies because of location and was pleasantly surprised to find a clean well stocked store with friendly helpful staff. I guess it's a lesson for me to be cautious about "old" reviews. I'd recommend this store and come back.

I come here about once a week. The young lady was always helpful to me. This time the older women…read moreon the chair was extremely rude and would not help me. She told me to use the self served machine because she was busy. Sitting on a chair doing nothing. I continue to try and she still would not help me. After that I left and called the store manager. He said sorry and seemed careless as to what happen. Costumer services is important. If you don't like your job then don't work there. Now I am on my way to the west store because of lack of help.

Phenomenal customer service. I came in to activate an unlocked phone recently and the Jamaican guy…read morethat was running the store that day replaced my SIM while simultaneously helping another customer and managing a call with a disgruntled customer. Despite the fact that he was juggling 3 different requests he was attentive and responded to any questions we had in clear terms and diffused the call with the customer. Boost as a cell provider isn't going to be on par with Verizon or AT&T but the store manager that works at this location is who you hope will pick up the phone if you need to resolve a problem quickly.

I had Virgin Mobile service, they merged with other companies so they sent Me a new SIM. I went to…read morethe store and they put it in. My service stopped. It would work randomly only after I rebooted and reset My Network service. I went through all the technical support help online and phone ( the incredibly unhelpful manager on the phone suggested I call LG). I have an LGK51, which boost sells. I finally got the new SIM in the mail and the SIM wont recognize. the date is 8/9/2021 and the customer service rep at the store that closed was incredibly rude, condescending and said I had to buy a new phone. I went to a new store to get a new phone with a new company. They wont give My account number unless I go to the store. The store says I have to call them to get the account number. I stayed on the phone with them and the supervisor said he couldnt give Me My own account number even though I had everything icluding the card I pay for the service on. Now I have no service ( that I am paying for) and My phone is basically a small tablet I can only use at home. If I could give 0 stars I would. worst customer service ever.

Most of these reviews are from 5 - 12 years ago! Not up to date at all, so I am here to say that…read moreeveryone has always been helpful here. It's all about convenience and of course the prices will be a bit higher. So what? You will pay for the extra gas you will use to go to the big box stores.

I used to go in quite a bit and shop since they're close to my house. Not anymore. Not after the…read moreway I was treated while working there last Summer. I'm done with them. Haven't been in that store in over a year and not going back...............EVER !!! Male dominated environment. Poor training and most of the employees were not helpful at all. Negative work environment and the owners don't give a crap....................as long as they're making as much money as possible. If you're looking for a job, look elsewhere.

I would like to thank Ms Taijha Gleichauf at the UPS Store in Stoughton, WI. It was my first…read moreAmazon return to this location, and I had mistakenly put in another location. Ms. Gleichauf was quick to reassure me that she could change it. Being a Senior, I truly appreciated her kindness, professionalism and patience. She was an excellent example of providing customer service with a smile!

No complaints here. I've been here more times than I can count and never had an issue. Quick and…read morefriendly service and I've always been in and out, especially with Amazon returns.

I'm an older fellow and walk with a cane these days. It is nice to have ACE close by and easily…read moreavailable to me online or on the phone. I had ACE Hardware in Evansville, Wisconsin deliver some heavy products to me, and the whole experience was excellent. I ordered online and wrapped things up with a quick phone call. Calvin and his team were knowledgeable, polite, and fast with the delivery. It's refreshing to work with a local business instead of a big box store, and they really delivered on service.

The staff is very nice, like other reviewers have said. Paul, the manager, is great. That said,…read morethe staff isn't very knowledgeable. I was looking at outdoor tables one day and the guy told me it was $39. I get up to the checkout and it was over $60--he looked at the wrong tag. I've also gone in and looked for items and the staff has no idea what it is or where it would be and I end up finding it on my own.

Bought our weber grill from them. They put it together for free and delivered it. We thought it…read morewas defective because my husband couldn't get it to light. I called the store and the next day Eric was sent out and showed my husband what he was doing wrong. Excellent customer service!

I love Ace as a brand, and it's a great place to get my basic hardware needs. My biggest complaint…read morewith this particular store is that it is sometimes unreliable. Several times, I have wanted an item that was out of stock. Worse yet, last time I wanted to buy paint, the person working the paint desk said he didn't know how to mix the brand I wanted, and that the only person who knew that skill had gone home early.

This store has very aggressively bureaucratic unfriendly systems. While in the store seeking notary…read moreservice I was told I would have to go home, go online, make an appointment, then come back. I said it would be easier to make an appointment as long as I was there. No go. They would require me to make a trip home, go online, make an appointment, then drive back to the store (which at the time has 2 staff with no customers and nothing else to do).

Apparently my printed image of the return code was to small, so they wouldn't send the package,…read moreeventhough the shipping number was on the printout. I called to ask and said we can't ship this way??? I returned with the package and a new printout, but after waiting in line 10 min, I use this crappy scanning device which works on the 13th time. These people are way too important to help out.