Highly recommend Touchstone, very efficient and great patient portal with details, easily readread more

Easy scheduling; professional and efficient staff. Would go back if needed. Staff is friendly and…read moreanswered questions freely.

I've used Solis for many years; first in Fort and the last several years in Weatherford. I have…read morealways had wonderful experiences. This last November 2024 was a bit different. I received a call back for a diagnostic mammogram, biopsy and ultrasound. I was treated with kindness, empathy and concern from every single person with whom I had contact. I received a tentative diagnosis but I most certainly had breast cancer. The technician doing the mammogram was kind and professional. The ultrasound tech was wonderful, answering questions and describing what the different areas on the screen represented. The radiologist was the same--professional, knowledgeable, kind, compassionate with a wonderful and appropriate sense of humor. I had as much fun as is possible in that situation. She gave me the diagnosis and said once the biopsy was read by the pathologist, she would call me as soon as she received the report. I received warm, caring, empathetic hugs by everyone before I left. The next Monday I received a call from the radiologist who explained everything and told me I would be receiving a call from the surgeon's office. They made a horrible situation palatable. I appreciate them so much.

I called this office in Weatherford the first of last week to ask when I would get results. They…read moresaid a paper letter would be sent but they could email me. They did and I saw concerning results, and they requested I call to go back in for additional imaging. I called my PCP to advise and ask for a referral to the provider I had gone to last year because I would never go back to Solis. When I made the appointment with them, they said they would need the imaging from Solis, so I called to ask about signing a release. The lady I spoke to said she would email it to me. It never came. I found the form on the Solis website and printed it off and completed. I took it to them this morning saying I wanted a CD by tomorrow afternoon for my appointment the next day. I received a call from there saying they had sent the images and report to the other provider. I called and confirmed they had received the imaging. They had. Then this afternoon I got a letter from Solis stating my imaging had areas of concern stating they had tried calling me but I had not answered!! They NEVER called me! It would show on my phone and they could have left a voice mail to call back. They NEVER called me. Liars! Do not use this mammography center if you can go elsewhere! They lie and their professionalism is beyond horrid!

All staff is polite, positive and extremely helpful. One time I had just left one of the exam…read morerooms , left to the bathroom and heard my phone and it was one of the clerks asking me to come back, sure enough I did and was finished She didn't want me to have to come back. How considerate she was! Questions are answered and information gladly provided. Highly recommend

Took my aunt to gateway diagnostic last week, we made 2 trips. With each visit I noticed that the…read morewaiting room was filthy. The vent in the waiting and the chairs were dirty, didn't looked like they had been cleaned in a long time. I can only imagine what the back area for testing looked like. This is at the Weatherford Tx location.

I am leaving a review bc I accidentally saw low stars on my doctors group and was shocked! I love…read moreDr Melcher and we've been using him for years! So I'm never waiting long and he always talks and doesn't rush me! Very good Doctor!

I've been seeing Dr Melcher since last November, and I have zero complaints. I'm in and out timely,…read moreyet I don't feel rushed. I feel he is very thorough, keeps up with progress, puts in referrals quickly. I'm an active duty dependent, so use Tricare, and have no issue with ins and billing. I have no plans on leaving, even when the move offices in August. Very happy with Dr Melcher.