After a day in a half and dealing g with six different employees, I finally got a new iPhone. It…read morewas sad and painful!! Lied to, had to bring the phone home to set up myself, go back the next day and then lied to some more only to be told by can't help me. WOW!!

Corbin and Ada were so competent and transparent about my phone- I appreciated it a lot.read more

Took my 89 yr old mother to the CC Fruitville Pike Lancaster store to get a new phone and switch…read morecarrier. The store is very comfortable with seating for waiting and has a wide selection of phones, tablets and accessories. Mia helped my mother through every step. Explaining the plans, new phone options, and doing the transfer. She answered every question even the ones that were asked twice with courtesy and patience. Top notch customer service is what makes Consumer Cellular different from other companies. Thank you, Mia, for making what might have been a confusing experience for an 89 yr old, very painless!

Still great service. Staff fixes my issues quickly, while I enjoy free coffee and snacks. On top…read moregreat pricing with no hidden fees.

All I can say it's a WHOLE LOT BETTER than T-Mobile!! I…read morepurchased my iPhone 16e from Verizon June 2024 and have enjoyed my experience with the phone and the customer service representatives on the telephone and in the store. I believe they want to have repeat customers.

We had the worst customer experience at this store. The employee was condescending and rude. I…read morewill never go back to this store . The other employees were consoling his 2 year old behavior, and he would not give us his name.

If it was possible to give zero stars, I would. A complete rip-off and absolutely the most…read morereprehensible, rude, unprofessional customer service I have ever experienced. I am no Karen but this place was the worst. I took my elderly, handicapped father there to unlock his deceased wife's phone. We were working with Angel who told us he could do it for $75-$125. He took our information, and entered some sort of communication to someone in another location. He said he had to wait for the response then he went behind the repair desk and then out to the floor to work with another customer. My dad and I sat for about 20 minutes wondering what was going on. Tu-Sean arrived and I asked him to help us because we didn't know what was going on. No one communicated to us. As far as we knew, we were being helped and then Angel left us to help someone else without communicating to us. Tu-Sean became VERY defensive, supercilious, and condescending. All I wanted to know was what was going on. I tried to explain no one communicated and he raised his voice to speak over me and tell me it takes time and I needed to be patient. I tried to explain our perspective but he became louder and more condescending so I picked up the cell phone and told my dad we were leaving. Tu-Sean followed me out of the store yelling at me and telling me there wasn't any place else that could do what they were going to do. I told him to stop talking and stop following me. I admit I called him an a-hole because he was yelling at us and treating us like he was superior and we were idiots. I stopped walking on the sidewalk on the way to my car, turned around and he came up to me about an inch away from my face. He was un-masked. I told his to walk away and stop accosting me. He acted as if he was going to attack me, or hit me. And this was supposed to convince me to go back into the store and give him our business? I told him again he was unprofessional and rude and to leave us alone. He continued to yell and act like a playground bully as I got into my car and drove away. The BEST part of this was that we drove to a place called U Break It, I Fix It and guess what? The service tech there pressed a couple of buttons and reset the phone within 2 minutes and didn't charge us anything. So not only was CPR and Tu-Sean unprofessional, but they are frauds and a rip-off. Don't set foot there. You're better off going somewhere else or buying a new phone.

OMG, this place! I was so lost when I cracked my screen and the phone didn't work. Less than an…read morehour, BOOM, and it's like a new phone, and I am sooo grateful! Polite employees, excellent and fast service.

Michele is unwatched. We showed up and she was instantly able to help us with a problem that we had…read morebeen to two other stores and we turned away. I would recommend asking for her by name if you want to have great customer service, product, and price. Thanks Michele.

I have been a customer of AT&T since 1999 and they almost lost me this weekend. I ordered a phone…read moreonline and it was not the model I wanted (my mistake!) so I went into Ephrata store to exchange it. The man working told me I had to return it via shipping label and he couldn't help since I bought online. I called Lititz and Manheim and both told me the same despite the fact that ATT's website says you can return in store. I was about to give up but decided to try Park City as a last resort. Kudos to Taylor who was exceptional and could not have been more accommodating. I was ready to mail the phone back and switch all 6 of my lines to a Verizon but crisis averted. He was very understanding and helpful and a bright light after three stores turned me away.

Thru no fault of this company ... I was looking for help with my mobile home.. apparently Yelp only…read morepicked up on the word "mobile" & sent my info to I Fix And Repair. They did get in touch with me to see how they could be of service. I emailed them back to explain what I really was looking for. I had no need of a cell phone (mobile phone) service. I still have them 5 stars due to them reaching out to me.

I came across fix it Chix while doing a web search of computer repair near me. At the time I was…read morehaving issues with my wife's 2007 MacBook not connecting / seeing the WiFi card and the disc drive was repeatedly ejecting. I dropped it off along with a disc drive that I had ordered and they were able to successfully repair it. The total was not bad at all, and I also had purchased a new protective screen for my iPhone, which they had installed for me. Thank you guys so much for your time! I'm so glad that I have come across this shop. We'll be back!

Fix It Chix (Lancaster, PA) was a complete disaster for me. I should have known that something was…read morefishy when a rep there failed to give me a receipt for the notebook which I left for repair. But after I missed an alleged call from this company, Fix It Chix says that it discarded my machine. I have to wonder if there really was a call to me, why further steps to reach me were not taken, and whether my salvageable parts like hard drive, memory, and screen were not sold instead or perhaps the entire PC. I wish that I had been warned before going to Fix It Chix.

My phone, purchased at this store, was stolen less than a week after purchase. I went to get a…read morerefund of at least some of the 3 month service plan I had prepaid, but was given the run around. After an hour of their haggling, I gave up and left: neither of the two employees present would agree to a refund, despite supposed calls to their boss and customer service. It seems like it was the plan to wear me out until I gave up. Maybe they later pocketed the refund money. A friend who accompanied me left her Apple Air on the counter (no one else in the store) when responding to a question, and it was gone when she turned around. One of the employees had secreted it under the reception desk! Beware of this place.

From the owner: Switch today & enjoy America's largest 5G network.read more

look no further; these guys are the best. Honest, knowledgeable and very friendly. They even made…read morea simple repair on my cell phone at no charge because it only took a minute. A great experience every time!

There was a total disregard of both Samuel and Darius to make amends for their own blatant mistake…read moreregarding services charged for, but not actually rendered. They admitted they did not know whether they had actually performed the service, but because they couldn't be sure one way or the other, the best they could do was offer a discount. My wife and I could not believe our ears. We were expecting an apology and offer to make things right. We got the opposite. I hope you have a better experience.