Bilal G. (at the Lititz PA store)was awesome. Although transferring a number from Verizon to…read moreT-Mobile was a huge task; he spent over an hour working through a TMobile process that was extremely complicated. He was patient and very knowledgeable. And successfully transferred my number. T-Mobile should take note that the folks at the retail stores are your face to the customer, make the processes easier for these employees, not harder. Lean systems help them assist more customers and give both them and the customer a good experience. Thanks for your assistance, Bilal and Stewart!

I was having problems with my phone charging. I called them Thursday night & the woman who answered…read morewas very polite. I realized while I was talking with her that it was about 3 minutes to close. I was grateful that someone answered. She also did not rush. I visited the store Friday after work. The young man who helped me cleaned the charging port on my phone & showed me the Mag Safe charger. They did not try to sell me a new phone. Great customer service!

Eddie is the man!!! Helped me price out different options for my plan and was great to chat with…read moretoo. Truly helpful and a great experience for something that normally is a pain -- getting a new cell phone!

Good luck with this store. Every time I go there is only one employee and minimum two customers…read morewaiting. Several times I've tried to get help and wait 15 Or more minutes and end up leaving. When you're only other option is the mall what choice do you have.

Tried to stiffarm me to give up my computer for 10% less AFTER we agreed on terms of sale. He tried…read moreclaiming false defects not realizing I worked in IT and knew that he was talking nonsense.. Ended up going somewhere else. It felt like I was being manipulated and cheated. It seems as though he makes his money taking advantage of those that don't understand computers.

Stay away, unless you enjoy dealing with con artists…read more If you have an expectation of getting back only parts, or components, of whatever item you originally dropped off for repair then this is the electronic repair shop for you!! Extremely unprofessional hacks. The only thing worse than their lack of actual computer/electronic knowledge are the blatant lies they hide behind in attempt to cover up their incompetence. Every time I called about the status of a repair, I received a different answer. Funny how the problem could easily be fixed until after I forked over $120, and then suddenly the drive was damaged and corrupted and it could not be repaired. Not only was I out $120 but, when I went to pick up the drive, all I got in return was just loose parts from the original drive.

look no further; these guys are the best. Honest, knowledgeable and very friendly. They even made…read morea simple repair on my cell phone at no charge because it only took a minute. A great experience every time!

There was a total disregard of both Samuel and Darius to make amends for their own blatant mistake…read moreregarding services charged for, but not actually rendered. They admitted they did not know whether they had actually performed the service, but because they couldn't be sure one way or the other, the best they could do was offer a discount. My wife and I could not believe our ears. We were expecting an apology and offer to make things right. We got the opposite. I hope you have a better experience.

Went with 2 different types of tablets. One only a couple years old and one about 6 years old. They…read moresaid they couldn't get the parts for either one. Prices seemed a little above average but the employees seemed very acknowledged about what they do.

Awesome guy! Readjusted his whole schedule for a change of address. Sat and spoke for quite a while…read moreabout their business model and I truly hope they do well. If you've had a previous experience, give it another shot. Will absolutely consider them in the future, thanks again!!

Excellent service at an affordable price. Chris was able to scan my computer for problems and…read moreinstall the necessary software without me even leaving my office. Thanks!

From the owner: CHS Tech Solutions is an IT company serving southcentral Pennsylvania. With over 15 years of…read moreexperience installing and repairing computers and networks for small and medium-sized businesses, we have the training and skills to design a custom technology system for your specific needs. Our computer and IT consultants specialize in designing and installing computer networks for offices and commercial uses. These systems include computers, VOIP phone systems, servers, printers, data backups, and email and website hosting. We also offer custom computer and equipment sales from leading manufacturers, so your team can work efficiently and productively. Our team of IT technicians offer tech support and computer repairs to fix any problems with your business computer, software, or network. Whether it's removing s computer virus, fixing a company server, or restoring backed-up data, our fast emergency response gives our clients the assurance that if they experience any downtime, our team will be there. And with our data recovery and automated backup systems, we can protect your information from being lost forever. Based in Lancaster, PA, we serve businesses of all sizes in Lancaster, York, and Dauphin counties. Visit our website to learn more about our services and to request a free estimate for your next project. Be sure to ask about our 25% discount for new customers!

Extremely knowledgeable and efficient. I will definitely use them again. They were on time,…read morefriendly and fairly priced, A very high value.

From the owner: Experiencing technical difficulties? Maybe your computer seems to be running slower than usual or…read moreyour printer is refusing to connect to your network, rest assured that we're here to assist you. OnSyte is a reputable local tech repair and support company dedicated to simplifying and streamlining technology for those who may encounter challenges. We provide a comprehensive range of On-Site services tailored to meet your specific requirements. To schedule an appointment at your convenience, please don't hesitate to contact us via phone, text, or email. Our team will promptly arrange a suitable time for assistance.

I've used Robert and his company on several occasions with 100% success rate…read more One morning my e-mail program froze and would not re-open. Robert dropped whatever he was working on and remoted into my system, found the issue, and had me back up and running in less than 10 minutes. Very knowledgeable, friendly, and affordable.

From the owner: Provides on-site or remote support specializing in network configuration and security, software and…read morehardware procurement, cloud services, cybersecurity, IT training, and much more!

Called them and they said they were open. Went there 10 minutes later 10:30am nobody was around and…read morethe gate was down. After waiting 20 minutes the person on duty open up around 11 and said he was on break ( open up at 10 on break at 10:30?). Ordered the screen for my wife's phone said 3 days okay would call me when it was done.... three days no call. I go there they damaged the new screen. Would take another 3 days for the new screen to get there and they would call me....3 days no call. I called 3 times no answer. Go there the screen won't get there until the next week. Couldn't call me or answer phone to let me know. Finally the following week it was finished. They did call. The ONLY time they called me. This is a very poorly run business....all I can say. I would avoid.

I brought my dead phone to Edward, and he immediately addressed the situation and fixed my phone…read more Very reasonable. Very professional. Highly recommend!!!

I recommend. I had a positive experience. Reasonable price. Friendly owner. Thanks for fixing my…read morephones.

nicest guy around ! Always willing to help. Wish him all the best and will always send friends and…read morefamily to him ..