I called to ask about a specific card. They didn't have what I was looking for, but were very…read morecourteous and referred me to another shop. I appreciate the courtesy and the guidance!

Grand Slam is an amazing hidden gem out in nampa. They have a wide array of current and vintage…read moreproduct. Carrying both sports and TCG. Christian is extremely knowledgeable, kind and easy to work with. Would highly recommend!!

I can't thank Becky (Manager of Custom Framing) enough for her exceptional customer service and…read moresupport in handling a frame job. There was a confusion initially in communication of frame sizes which I didn't catch in my paperwork thus giving me two separate sized frames for art to be hung together. I brought the issue to Becky's attention and she resolved the problem without any cost to me. I am so impressed and grateful for her professionalism and kindness. Thank you Becky, customer for life!

what I love .... Shopping at a store, and when my CHILD needs to use the restroom and it's closed…read moreover an HOUR before closing time. And the blonde kid who doesn't give a crap a child needing to use the restroom. So I'm not sorry for leaving my basket and bolting. As an adult I can hold it. A CHILD can not. And refusing someone a bathroom when they need is is beyond bad customer service. So no I will take my business elsewhere and let all my crafter friends know that a child's health isn't important to Michael's. Oh and that same blonde kid literally watched me circle the store looking for things and never once asked if I needed help or even acknowledged me.

I went in with some jewelry to have them look at and I explained that to him at first that I just…read morewanted them to look at it while the older guy decided to come and take the jewelry to test it and found out it was worth something. had special marks on it and didn't want to talk about that though but he offers me $323 for quite a bit of gold jewelry. Never told them i wanted to sell it but he took a couple pieces apart, took him like 3 minutes if that! He asked for my ID and I told him I didn't think I was ready to sell it yet. I wasn't sure what I was going to do. I wasn't desperate yet and he tells me that gold is at an all-time high which I know so it wasn't worth it just yet to me so I went to leave and asked him if they closed at 3:00 and he told me yes but don't come back he didn't want my jewelry he did all the work ALLLL the work?! That wasn't work. That was sitting in a chair playing with jewelry for a couple minutes. He's just pissed bc he knew he could make SO much more of it. I know that too. I understand the "overhead" but don't act like they don't screw ppl over thinking EVERYBODY that comes in is desperate for money. Acting all nice like a car salesman until he doesn't get his way and becomes a big ol biotch! Nice try buttwad. Glad i get to tell everybody about this experience. I was totally sweet and nice the whole time too. I didn't deserve that. I never came in and SAID i wanted to sell it. He ASSUMED!

Mr. Grumpy hates Californians. Best place for low prices…read more Big selection. I just wish the owner was a nice guy.

This is the second time I have gone in this store for help with my phone. Each time they have gone…read moreabove and beyond to help me. I was at a previous store in caldwell that offered NO help. Thank you to the employees that care , this will be my first stop from now on.

Good service. Helpful guys. Got me taken care of and assist with setup. Came in and got a watch…read more Checked my plan for savings.