I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

Great service is always provided. I have taken my Cell Phone there to have problems addressed. They…read moreprovide clear honest solutions and made repairs at a reasonable price.

thank you, very effective. I took my iPad and they confirmed what happened right away.read more

Donation hours end several hits before the store closes (the convenient time of 5pm), and donation…read morehours aren't posted anywhere. This makes half of their services offered almost useless. Most people donate after work, not sure what the logic is here.

I am here to sing the praises of this resale shop. Perhaps because it is a "chain" or franchise, a…read morelot of thought has been given to A) the quality of inventory,B) the organization or feng shui of the store, C) the display and pricing of goods, and D) the flexible customer service. I'll address this issue first. On my first visit, I purchased a shirt without trying it on in the store. I tried it on at home and it did not fit. It sat in the back seat of my car well past the 7-day return policy period. When I finally got back to the area about a month later, they still accepted an exchange. Very gracious when I would have been willing, too, to just give it back for them to sell again. I am not a very patient shopper, and usually very focused on an item or two and getting in and out fast. But here I find myself perusing the extensive selection of good, clean, and frequently designer offerings in clothing, at least in men's. I love the pricing. Everything I looked at was either $4.29 for shirts, shorts and slacks, or another slightly higher price (maybe $8.29) for items like jackets, outerwear, suit jackets and dress slacks. Makes everything so much easier, like the dollar store! Check it out if you're a vintage or resale fan.