I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

I've shopped here 9 or 10 times. The staff is helpful in finding what I need, making good…read morerecommendations, so I get in and out fast. They have more than just cell phones, much like a traditional electronics store.

My experience over the past ten years with the staff at this store has been that they are…read morecondescending and rude. They definitely don't want to wait on customers and treat customers as if they are inferior and bothersome. The last straw for me was when I went to ship a package via UPS and they told me I'd have to pay extra to get a receipt for the package I was shipping. I've shipped packages for years and have never had to pay for a receipt. The attitude and rude behavior of the staff at this store has gotten so bad that I will never, ever enter this store again. I get better treatment and service at Walmart!

Great service is always provided. I have taken my Cell Phone there to have problems addressed. They…read moreprovide clear honest solutions and made repairs at a reasonable price.

thank you, very effective. I took my iPad and they confirmed what happened right away.read more

Internet connection was slow over the Christmas holiday - okay, heavy Amazon traffic. It continued…read moreinto the new year - including regular internet drops (per system tray icon) - even with restarting our router modem. I called Brightspeed (who took over our CenturyLink account) and all they could tell me was that I needed to increase speed (we are already maxed at 10 mg download) because we have too many devices using the internet (two laptops and two smart phones, no gaming). Could not convince the agent otherwise, so I asked to have a tech come to our home and all the agent could say was that it would cost $100 and they would not be able to tell us any different. So I asked to speak with a supervisor. The agent supposedly transferred me to the supervisor's phone where we were on "ignore" (i.e., hold) for 60+ minutes (yes, over an hour) without the supervisor ever taking our call. Rotten technical service. And they are, apparently, the only land-based business in the area.

The worst company I have ever dealt with. If there were any other internet provider in the area I…read morewould drop them in a heartbeat. No one ever answers the Platteville office phone, and if you're lucky enough to catch someone they will put you on hold and then hang up. I went in to resolve issues and was not greeted at the door, was told that they couldn't do anything to help me at that office. Waste of my time. They have tons of 800 numbers with very nice but unhelpful people who will just tell you to unplug and restart your modem. My internet was out for over a week, multiple technicians not showing up to the repair appointment. The customer service 800 numbers just kept telling me he was on his way, ended up waiting 8 hours and no show or call to explain. Best they could do was reschedule. It is barbaric to have to pay for internet when it isn't even working and they are in no hurry to fix it!!! It took 3 missed technicians for them to finally send someone out to my house. I argued for a credit to my account for the days I went without internet. You need to be authoritative to get anywhere with this company.

I will never use this place again. I needed to replace 2 phone screens and a phone back (iphone15…read morepro maI went in on Saturdays and they replaced one screen. They said they only had one iPhone 15 screen in stock. I had to give a "deposit" for them to order another screen and the back to the phone. Then they told me they wouldn't get the stuff in till Tuesday. I ended up getting my screen fixed in the mall that next day. Even though the mall quoted me 100 dollars less then this location, I held out bc I left a deposit and had them order the back of the phone. When I went in on Tuesday after work the salesman was annoyed that I had already replaced my phone screen. I explained that I couldn't wait the 4 days bc I have young children and was able to fix that right away at the mall. He made me feel bad and said they put a crappy screen on and that I should try to return it lol. Then after I had previously paid the man $520 for one phone screen and the back of the phone he had to order which cover the cost of both per the attached receipt. He charged me $78 dollars for service. Never once was that mentioned before hand and he did the repairs then told me about the additional money. I felt swindled and he was rude. I will never return to this place. Like it was my fault that the I fix iPhones place could get a screen replacement for 4 days LOL shady shady shady

From the owner: Happy Memorial Day! We’re thankful for heroes & sunny spring days…read more iFixFast Repair and Accessories offers quality repair services for phones, gaming devices, laptops and desktops, tablets, smart watches, auto-technology, and other technology devices. We have received amazing reviews for our quality and affordable services on a timely basis. Many of the devices, like cracked screens, are repaired within the same day. Many of our customers travel from different cities to benefit from our repair services.