I am thoroughly pleased with the results from Dr. Nigam and wholeheartedly recommend him. Recently,…read moreI began seeing Diana Jarman, a Licensed Clinical Social Worker, and I equally recommend her. The office staff is consistently helpful and pleasant to interact with. The only drawback is that it's often difficult to speak with someone directly when I call, leading to leaving a message or using the portal. Despite this, I usually receive a callback by the end of the day. I am very grateful to have found Dr. Nigam, Diana Jarman, and Southern Illinois Associates LLC.

ABSOLUTELY WORST NP I HAVE EVER SEEN. I left feeling absolutely horrible about myself and would not…read morerecommend at all! She has zero interest in helping, I can't say anything good about seeing her.

I'm a VERY happy Blue Chair Counseling customer! I followed Lisa from where she practiced before…read morethey decided to open the new office in Maryville. The quality of care received is worth the additional drive for me. They've decorated and arranged the new facility to be extremely warm and comfortable. If you're hoping to find a place where you feel heard, but not pigeonholed, these counselors could be a perfect fit for you. AND they take Tricare insurance!

From the owner: Blue Chair Counseling is honored to provide mental health counseling services within the Madison…read moreCounty area. Our team of consists of both skilled and licensed clinical social workers who offer counseling services to individuals (teenagers 12+, adults), families, and couples. Recognizing that each individual is unique, our clinicians offer an integrative therapeutic approach that is tailored to address the specific needs and preferences of our clients. Some of these evidence-based approaches include solution-focused therapy, cognitive-behavioral therapy, dialectical behavioral therapy, internal family systems therapy, and brainspotting.

This review applies only to my experience with the counselor Katherine Rehg. It does not reflect on…read morethe quality of care provided by the other counselors at this location. I hope this review helps others in their efforts to seek help for their mental health. As for the counselor, I hope she views this as constructive feedback she can use to improve and grow as a mental health professional. Positives * Appointment Scheduling: It was easy to schedule appointments. * Response Time: The counselor responded promptly to phone calls, texts, and emails. Negatives * Punctuality issues: Appointments often started late, and on several occasions, I did not receive the full session time outlined in the paperwork. * Questionable Disclosure: The counselor frequently discussed other clients' issues, diagnoses, and medication regimens during our sessions, which raised concerns about client confidentiality. * Inappropriate self-disclosure: The counselor often spent significant portions of our sessions discussing her own personal issues. This made me uncomfortable and distracted from the purpose of our sessions. * Questionable behavior: The counselor frequently used session time to eat food, check her phone, book appointments for other clients, and collect their payments. This I found to be distracting and it made me feel like I was unimportant and my issues did not matter to the counselor. * Lack of accommodations: The counselor's phone would constantly go off during sessions, and loud music in the office was distracting. My requests to turn off the phone or lower the music were repeatedly denied. She would also give me photocopies from books that were blurry and difficult to read. When I would ask for a copy that was easier to read, the counselor would criticize me. * Inattentiveness: The counselor would constantly ask me to repeat things I would say and admit it was because she was not listening. She would often mix up my details with another client's details and try to convince things happened to me that did not happen. * Avoidance and lack of treatment plan: The counselor avoided answering my questions about her therapy methods and areas of specialization. She diagnosed me with several mental health conditions but refused to explain the diagnoses or provide a treatment plan. * Negative comments: The counselor would often make negative comments about my appearance, my wardrobe, and my prospects in life.

Greatest most understanding staff, peaceful well ran place to get the help you desperately need!! I…read morestayed the full 28 day program and I've been sober for a year 3 months and two days. Greatest decision I ever made. Great place for the help and care you need!!!

If I could rate just the therapist who I saw, I would rate 5 out of 5 stars. I am giving the rating…read moreof 2 because of Brian Radzom's billing policy. I had a card on file from when I made my first appointment. At 1 AM, their system billed my card and the transaction declined. The following morning, Brian Radzom emailed me stating that all of my future appointments had been cancelled due to non-payment. A normal billing policy in my experience has been to AT LEAST call the patient and ask for a secondary form of payment. It definitely gives the impression that this business is operating for the profit and not for the well-being and mental health of their patients. Although I really liked my therapist, I will not return.

The counselors are fine. However, Radzom's billing practices need serious improvement. They charged…read moremy FSA card for a payment and the balance on it had recently been depleted. Exactly two minutes later they canceled my next appointment due to non-payment. They didn't even proactively call or email to ask for another form of payment -- they just abruptly and uncompassionately canceled my appointment without warning. Practices like this are what give U.S. healthcare such a bad reputation.