This place has recently moved locations, and is right in the plaza under the Grainery in downtown…read moreFrankfort. I have been supporting this business for YEARS before they even switched here and I walked out today MORTIFIED. Customer service was GROTESQUE!!! I walked out feeling so unappreciated and so disrespected I was in awe! For starters? The staff is RUDE!!! They hire young kids, it's always young kids working here... probably high schoolers, whatever, who do you really expect to work in an ice cream parlor anyways, right? Regardless. Age is no excuse for poor behavior, lack of basic respect and concept of common courtesy!! On my very many repeated visits to this business over the years I have ALWAYS felt like the staff were judging me... staring and rushing me through my order each and every single time even when I was the only customer in the entire place! Today took the cake though for rudeness. It was my dogs birthday today and my toddler and I walked downtown with him for quite a bit to celebrate. After dinner at a nice restaurant nearby, I figured I would surprise my daughter and add to the "fun." I decided to take them both here for ice cream... they do have "puppy cones" afterall. I bring my daughter and dog through the door and nobody bats an eye. We were the only guests in the place. I walk up to order and my dog has an accident. I cleaned it up and the entire staff behind the counter just stood and STARED and whilst I'm trying to pick up dog mess, are harassing me about what I wanted to order! Could not one of them see a struggling mother in an embarrassing situation and at least share a chuckle over the situation with me? Cardboard boxes are working here, truly! (meaning... NO PERSONALITY!!!) Anyways. So mess cleaned up and order placed (rushed through every step of the way of course), I take my daughter and my dog into a far corner away from everything to eat our ice cream. It was cold (for summer at least) and dark out. It was approximately 8:30pm. My daughter was sitting quietly eating at a table and I was on the floor taking pictures of my dog with his "puppycone." There were no other customers in the place. About four minutes after sitting in our corner this larger old grey haired lady comes from out of the back (never have seen her before) and tells me I have to leave because the dog is not welcome to eat there. She said this in a completely rude manner, as if I was scum beneath her! This is what got me!!! I completely understand if there are rules and policies in place, but why do you have to be RUDE about it, and why do you not enforce them right away? (And now also my toddler is wondering why some woman spoke poorly to us at her favorite ice cream store... THANK YOU!! You guys are dolls working here.) WTF? Why do you NOT have a sign on your door or anywhere in the store stating dogs are unwelcome to eat their puppycones here?! Why when I ordered the puppycone at 8:30pm was I not informed I'd have to take it outside in the cold and dark to eat it?! You decided to inform me AFTER nobody said anything when I initially walked in with him, AFTER I ordered the cone, and after I paid and we made ourselves comfortable? You tell us to get lost after we are sitting quietly in a corner bothering NOBODY??? I could understand if this place had other guests, or if my dog was being loud or a nuisance. Or again if we were informed at any other point in the transaction that we weren't welcome to eat the puppycone in the store. Appalling!! PUT A SIGN UP if you don't want dog guests, and give customers a fair warning when ordering (especially at night when it's dark outside and temperatures are cold!!) that they are allowed to order but not eat here. DISGUSTED!!!! You pushed a single mother with her toddler and dog out into the DARK to eat ice cream?! Not even a patio or one single lit up bench to sit on outside that is any thanks to the store!! RUDE RUDE RUDE!!!!! Disgusted and will NEVER be back, after many years of giving them my business and taking family from out of town visiting here? This was HORRIFIC!!! Raffy's ice cream and candy store is less than a block from here and has MUCH better ambience (with a patio and comfortable seating outdoors mind you!) and I will take my business there from now on when in downtown. Shame on you guys for the way you spoke to me!! (Also to boot: when I inquired what was in the puppycone, I was told that it was literally just a scoop of regular vanilla ice cream. Nothing special or dog formulated about it. I don't know why I managed to buy the puppycone still after hearing that, but I did. Dog wound up throwing it up, didn't even come with a dog treat! Would have been cheaper just to buy a regular scoop of vanilla! "Puppycone" MY TITS!!!) Shame on this business, SHAME!!!

The staff is extremely rude! I've been here twice and both times staff is unwelcoming. They gave…read morerude looks to my special needs son. They charge every customer a service fee? And a separate charge for debit cards? Will not be back.

Came to this locally owned business in Mokena to look at chocolates. Fabulously Sweet certainly has…read morea few. It actually has a lot. Get custom orders or just come in. The prices are pretty okay for the high quality. A recent visit here yielded some good finds. It's known for the many chocolate products. The custom orders are where they really shine. Great for parties. Last time in here we got some of the chocolate covered cranberries and they were well liked by everyone that had these. Basically the only problem was there wasn't enough. That was one way to get people to eat fruit. Good place for locally made chocolates and candy. It's also not crazy expensive. These are perfect for parties or whatever.

This place is wonderful. The sweet treats are delectable. Cannot describe how beautifully presented…read moretheir store is. The employee is as sweet as the candy.

As a self-proclaimed smoothie connoisseur, I can't believe I only discovered Vibe Nutrition after…read morethe new Planet Fitness opened in Frankfort! One Saturday morning, I stopped by post-workout and was instantly impressed. The shop is spotless, the menu is straightforward (with just the right number of options), and the service was great. So far, my absolute favorite is their Mocha protein smoothie--it's the perfect fix for my coffee cravings while packing a nutritious punch. If you haven't checked this place out yet, do yourself a favor and go. You won't regret it!

I've spent hundred of dollars with this establishment and the customer service is some of the worst…read moreI've encountered. I always order over the phone. This particular time I ordered my usual with a mango/pineapple smoothie. It was disgusting. I immediately informed the staff and was informed that it was made with added protein (which I didn't request). I asked if I could exchange the smoothie for a different item and she refused to refund me my money or an exchange. She told me eBay she was trained not to give people what they asked for and trained not to give refunds or exchanges. Again I've spent so much money with this establishment and even sent close friends and family to patronize this business only to be disrespected by a rude, incompetent staff member. Never again will I spend my money with this business!

If you're anywhere near Tony's Villa Rosa, do yourself a favor and go. This place absolutely blew…read moreus away. We ordered a spread--mussels, garlic bread, vodka pasta, pizza, and a beef and sausage sandwich--and every single thing was incredible. The mussels were fresh and packed with flavor, the garlic bread was perfectly crisp and buttery, and the vodka pasta was rich, creamy, and honestly one of the best I've had. The pizza was spot on with a great crust, and the beef and sausage sandwich was loaded and done right. What really sets this place apart though is the people. Tony, the owner, came around and you can just tell he truly cares about his customers and the experience. That kind of hands-on ownership makes a huge difference and it shows in everything they do. And Joanna--she was amazing. Super fast, on top of everything, and made sure we never needed a thing. Service like that is hard to find. Food, service, atmosphere--everything was top tier. This is one of those places you leave already planning your next visit. Highly recommend.

Excellent eggplant Parmesan. Excellent pizza. These guys are directly from Italy and the real…read moredeal. I definitely would check them out.

Pat and all of the ladies I interact with at this location are as sweet as the chocolates they…read moreserve up. I patronize this location quite frequently and wonder if anyone has a bad day. I always feel welcome. True gems in the land of customer service!

Fannie May is nice to have in town. I really like getting small foil covered treats for holiday…read moretables. I can find leaves, pumpkins and turkeys for fall and eggs and bunnies in the spring. The ladies who work here are very helpful when I come in looking for these types of chocolates. I also like buying a box of chocolates here for hostess presents. It doesn't seem to be as Chicago as it used to be and these candies are found in many grocery stores but it still is a nice gesture. Fannie May stores are about the same size with the same products, this one happens to be near to my house and has friendly personnel.