Very nice and efficient people to work with, but I'm not 100% convinced that their 'new' method of…read morecleaning carpets delivers results that are as good or better than traditional carpet cleaning machines, which tend to use a lot of water.

We had Daniel come clean the carpet in the Quincy Church of the Nazarene a couple of years ago. We…read morewere impressed with the work he did then. We called again this week to ask him to come and clean the pews for the church. Daniel was able to come the very next day. He has done a wonderful job of cleaning. I would highly recommend him for any carpet or upholstery cleaning you may need to be done. I know we will hire him again when the carpets need another cleaning.

If you recently purchased an older home ... here is your reminder to get the ducts cleaned!…read more We had Tyler from Zerorez Carpet and Air Duct Cleaning of Central Washington over to the house and Whoo - wee! Did he have his work cut out for him! He said this was the second worst ducts he has ever cleaned - and he suspects that they have never been professionally cleaned. In 70 years. Over an inch of dust and debris coating the ducts. When you buy a house that is not new, you never know what you are breathing in. Skin cells from the 70's? Entirely possible. I absolutely recommend Tyler from Zerorez if you are anywhere from Wenatchee to Spokane. Respectful, clean, professional and super helpful! Went above and beyond to get my home taken care of. (A house this size usually takes him an hour and a half ... he was here for closer to five hours to get the work complete and answer all of our questions.) Guessing the HVAC will work much better (better air flow) and there will be less dust in the house now! Best $500 spent in awhile.

From the owner: Carpet, Tile/Grout, Upholstery, Area Rugs, and Air Duct Cleaning! Serving Residential and…read moreCommercial clients. Using our Zr Water™ technology, we avoid using harsh soaps and chemicals that would typically leave residue behind. Residue attracts dirt and grime that makes it difficult to keep your carpet and surfaces clean. A ZEROREZ clean will help your carpets and other surfaces stay cleaner for longer.

Great communications, thoughtful and professional. They pleased one of the pickiest people I know,…read moreso bravo! Thank you.

They were prompt, the price was fair, and wow--they did a remarkable job of eliminating the old cat…read moreurine smell from the basement of our new home. I think they actually undersold what they were able to accomplish, but I would rather have managed expectations than be misled. 10/10, I will definitely do business with them again.

I've had Ric clean both my carpets and furniture several times, which includes pet odor removal. I…read morewas highly impressed with the cleaning and the odor removal or stains that no longer existed. I would highly recommend Ric.

From the owner: Keep your carpet looking as great as when it was first installed by calling Ric's Carpet Cleaning…read morein Moses Lake, Washington. Offering professional carpet and upholstery cleaning and specializing in pet odor removal, our professionals maintain and clean all types of carpets for your home and business. Using only biodegradable products that are friendly to the environment, we use Drimaster steam clean for your upholstered furniture and carpets with our state-of-the-art rotary machine equipment and have it dry in 45 minutes to 3 hours. Contact our family-owned-and-operated company today for your free estimate and guaranteed work. Carpet cleaning Pet Odor Removal Commercial Carpet Cleaning Residential Carpet Cleaning

Charlie and his crew have cleaned carpets for many years as well as done water restoration work for…read moreus. Charlie on time, is always helpful, does a great job and are very pleasant to work with. Charlie keeps up with the latest technology and uses the best of equipment.

I LOVE THIS COMPANY BECAUSE…read more... My husband and I own rentals in the Moses Lake area. It's important for us to keep the rentals in good order and of course one of the things we do in between tenants moving in and out is shampoo and thoroughly clean the carpets. We have used Charlie's Carpet & Restoration company for the past 5 years. We call him "Charlie, The Carpet Guy!" Charlie does fantastic work...he can bring an older, not-so-nice carpet back to life and we are consistently pleased with Charlie's outstanding cleaning. He's been able to successfully work wonders with pet accidents and stains plus I like the way he "double extracts" so the carpet dries very quickly after he finishes. He is a specialist when it comes to restoring carpet after a flood or accident. He would definitely be my first phone call for any disastrous accident on our properties. He is trustworthy, has great product knowledge about carpet and can answer questions about carpet care. Plus Charlie is just about the nicest guy around. His aim is to please his customers and he's on time, he moves furniture around for you if necessary and he works efficiently, thoroughly and quickly. By his name you might not think he also cleans carpets...that he only does large disasters...but he's a terrific carpet cleaner..an expert in all areas, he DOES clean residential carpets and he's got the equipment to do the job right the first time! You won't be sorry hiring Charlie's Water and Carpet Restoration to clean your carpet right. Or help you out of any restorative pickle you might be in. For our $, Charlie is our first choice for carpet cleaning!

Paul from Baylight carpet Cleaning cleaned our carpets yesterday and did a tremendous job! We had a…read morelot of pet stains and he was able to get them out. We so appreciated his friendly demeanor and helpful attitude. While he was cleaning, the power went off. He cheerfully handled the situation and was able to finish the job. We will certainly contact him again when we have dirty carpets.

Paul was right on time, a skilled professional, polite, and hard working…read more He cleaned all my wall to wall carpeting which had various stains. What a difference. I plan on doing this once a year now.

most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

They are very thorough and easy to work with . We have used many times and will continue.read more

So happy with A1. One supporting a local guy who loves what he does which shows in his craft. My…read morebeige carpet was grey more than anything. It has been revived to its glorious luster. Easy to work with. Easy to schedule and payment was fair for the services. We have had numerous pet accidents and I am truly reassured that they are gone. Will have A1 back!

Excellent service and upholstery cleaning! They make the extra effort! I recommend this company.read more

We had a great experience with Heaven's best Carpet Cleaning. They were very professional and easy…read moreto work with. Our carpets look the best they have looked in years and were dry very fast. With 2 kids and 3 pets, we are very hard on our carpets and after Heaven's Best was finished, the carpet looks brand new. I will never call another company!