Way to go! Jeremy and Shawn really helped get me out of a jam with a water crisis…read more If it wasn't for their quick response and aggressive clean up efforts, our collateral damage and losses would have been much worse. Thanks again guys. JRCC rocks!

DID NOT COMPLETE WORK THAT WAS WRITTEN INTO CONTRACT. Only partial repairs were made to satisfy…read morebare minimum of what Insurance requirements were or what change orders they dictated to Insurance Company. Zach, the Project Manager, only visited residence once for an Insurance Claim that was well over 1/2 million $$$. Very shady and misleading business practices, Do yourself a favor & look into other Restoration Companies which emphasize integrity, transparency, and high-quality service in their restoration efforts.

Had a burst pipe in the bathroom. Joe and his crew came in and took care of is right away (after…read morethe plumber). Joe was kind enough to assist me and explain the process to me, I've not gone through a situation like this before. I very much appreciate the expedience in getting the moisture handled! I would recommend highly! Natheena

Our washing machine flooded and they did a awesome job mitigating the flood, drying out the room,…read moreand demo-ing away damaged portions. Joe and his team were courteous, efficient, communicated well what and why they were doing, and did a great job. Highly recommend.

We had a catastrophic plumbing leak. Home had only been empty for two days, in that time 3…read morebedrooms, a hallway, and bathroom were saturated. All the flooring was puddled - waves on the water in our master bedroom. Obviously, we freaked out, called a friend and got a recommendation for France. They were at the house within 4 hours and got to work with industrial dehumidifiers and fans. An isolated 'dry space' was created. It took a full week to fully dry, but they had sophisticated equipment to show areas that still needed time. This was infinitely valuable, long-term. Drying work was done by we'll say Team-1. During drying, Team-2 restorers were assessing damage and creating a very detailed repair plan. They negotiated this plan with our insurance, settling on a full-value payout. Team-2 was flexible in using the insurance money in the highest-value way possible. Repairs did take 6 weeks, but we're in a rural area, and the repairs totaled over $30,000. It was a big job. Further, we had a holiday deadline and France found a way to meet it. End of process, everything got fixed, on time, and we weren't out any more money beyond our deductible. Hopefully, this will be our one and only interaction with a major homeowner claim, but if another ever happens I wouldn't hesitate to call France.

Not honest. They set a budget with the insurance company for my flood but didn't stick to it. No…read moredetail for me to check. Lots of things had to be redone cause they did it wrong the 1st time. Example: they installed the furnace room door so it opened inward covering the furnace so it cover the service when door opened. That was not how it was initially installed. They didn't put doorknobs on folding openers and had to plug the hole made and start over. They installed doors then had to uninstall and take back down for new paint , etc. Poor communication throughout the project. Took nearly a year. Lots of delays and ABSOLUTELY NO COMMUNICATION ABOUT GOING OVER WHAT THEY AGREED TO WITH MY INSURANCE COMPANY. NOW I'M SUPPOSED TO PAY ?$8,000+ no questions asked over and beyond what was agreed to. Don't use them. You'll regret it!

Bad news is we had our washer bust a water line while we were not at home. Good news is we…read morecontacted JRCC. For the last couple of days "Tony & Chaz" have been at our home drying out the main floor & crawlspace. They are good! On time, clean, polite, answers questions in down to earth terms. For such a disastrous event in our new home of only 14 days, Tony, Chaz & JRCC have been life savers. We are now contemplating using them for the actual repairs & will update this review as work progresses. Good job gentlemen!

From the owner: Just Right Cleaning & Construction is a family-owned and operated commercial cleaning, disaster…read moreresponse and restoration business. We've served the Eastern Washington area since 1985, first as a carpet cleaning business, and more recently as a full-service restoration company. We're proud to say that JRCC is the oldest, most trusted restoration company in the area.

We called the Flood Guys after a hot water pipe burst in our home and Cory came out right away. I…read moredon't know what I would have done without Cory!! He hooked us up and worked with the insurance company to get everything taken care of : ) He introduced us to the plumber, for the re-piping of the house, and the contractor to come put everything back together. He was calm, always made sure we understood the process, and walked us through every step. The contents team was just as great!! They moved everything out (including us) and 3 months later moved everything back. Life savers! Thanks guys!!

Good dudes. Professional and gracious in their service. It was amazing to see how prompt they were…read moreand how they stood by their time. Very rare where I live!

Had a leak at back of dishwasher, did damage to floor and cabinet…read more had baxter come to give estamate. they came ,set fan in place to air out a floor that i allready had dried out. they unhooked dishwasher and hose to garbage disposal moved to garage. came back next day and wanted to get asbestos and lead samples to send off. i just wanted estamate!,. now they wanted to do nothing until samples came back. i told them no. i just need est, and i wanted dishwaser (new that i installed) hooked back up, they said they would have to call plumber? they unhooked but do not have skill to hook back up?. they just left and did not hook up anything... terrible company, others told me to not use them ? they were right. again all i wanted was a estamate !. would not have them change a roll of toilet paper...

I recently had over 2 feet of water in my crawl space. After a call to Baxter, they were on site…read morewithin an hour to pump out the water and start dealing with the absolute mess of damage. Zack and his team handled getting a plumber, electrician, and everything else needed to make sure it did not happen again. As a fellow contractor in the valley, we pride ourselves on effective, proactive communication with customers and making it look like we were never there in the first place. I seldom find other businesses doing the same. However, Baxter was over the top, keeping me informed and cleaning up everything after themselves as if it never happened.

Very happy with the service. The most reasonable price and they go the extra mile. They did great…read morework which made the follow up work easy. Before we finished our project their service was again required to complete our project. Without hesitation and with a very short turnaround they had us back on the road to completion! A+ Sun Pacific Services! Kim & Eric

From the owner: Sun Pacific Services Provides Environmental Inspection, Testing, Project Design, Project…read moreManagement, Renovation, and Removal services, Mold Redemption, indoor air quality, as well as Water, Wind, and Fire Restoration Services. We work with your insurance, so you don't have to. Now offering janitorial and custodial services for commercial, industrial, and residential.