Got stuck in one of the many (confusing) elevators and the operator guy could only speak Spanish…read moreand bad English, so he then gung up the phone. Very unclear instructions on where everything was and the food that was server when we arrived was nasty and the restaurant looked like it was closed.

Horrible management, no cold water and rooms were extremely hot. Management not receptive to guests…read moreconcerns and rude.

Marvelous architecture, inspired by typicals canarians constructions, standing out widely compared…read moreto the ugly buildings in the center of Maspalomas and at playa del ingles. The cuisine of the italian restaurant on the place is delicious. Fresh and on demand breackfast each morning. Marvelous pool complex with nice gardens. There is a pool to stay cool, another one with sea water , two for childrens and two other big ones. A very clean hotel. Excellent experience with the spa area. One of the most beautiful hotel in Gran canaria.

Just back from another well earned rest. We've been coming back to Sandy Beach Hotel for many years…read morenow and it's incredible to note that every time we come back, we see the same staff. That says something for this hotel! The food is always good and there's plenty of it. We had a Junior Suite this time, complete with our own patio area, double sunbed and a small kitchen. Well recommended. Playa del Ingles doesn't change; it's still loud and brash, but coming back to the comfort and serenity of Sandy Beach Hotel is always welcoming at the end of the night. Don't expect to see too many English people at this hotel; it's German-owned, so lots of other Europeans. It's not a Lads hotel; here they expect you to dress for dinner and no noisy parties after 11pm. My kind of hotel! The pool area had a major re-fit last year and it looks great; warm too. Which is more than you can say for other GC Hotel pools. Book direct with the hotel and you get it cheaper than through any agent; go there regularly and you'll get even better deals.

We stayed at the Riu Club Hotel for 3 nights, and have to say its one of the best Hotels I have…read moreever stayed in which is a 24 hour all inclusive resort. From the moment we pulled up in the taxi until the moment we left we had a super amazing time there. The super friendly reception staff welcomed us to the hotel and gave us a room on the 3rd floor, and told us about the resort, and what to expect from this awesome hotel. unfortunately the room they gave us was overlooking the bar area so we asked to move so they gave us another room which overlooked the beautiful gardens on the 1st floor without hesitation. The room was stunning and so modern, with a beautiful modern bathroom, loved the picture in the bathroom and a super comfy bed!!! Loved the balcony where the sun use to hit every evening, so it was perfect to just sit and chill with a glass of wine and watch the sun go down! Wifi is free for 90 minutes in the Lobby every day or you can purchase it for 5 euros a day or 15 euros for 4 days for fast and very reliable wifi throughout the whole hotel. The whole resort was absolutely superb and one of the best resorts I've seen! The pools were pretty awesome from the huge sectioned pool, Kids pool with its own aeroplane and dragon to the awesomeness of the Infinity pool with its Ocean Views all with loads of sun beds everywhere though be warned sun beds go real early! and we struggled getting one at 10am one morning, the pool is also served by two pool bars one is the cool liquid lounge which shuts at around 6pm and the other one is Purple lounge which is open until late where we spent a lovely evening watching the sunset, both bars have many cocktails, soft drinks and beers on tap and you can even pour youre own. There are around 3-4 restaurants all with there each style, Las Dunas is the main restaurant near the lobby which serves Breakfast Lunch and Dinner all with fantastic cruisine and so much to choose from, then theres Kaori which a fantastic Asian restaurant, plus theres Atlantico which serves Breakfast, Lunch and Dinner which has Greek and Canarian Food nights with awesome views of the Ocean. The whole dining experiences in this Hotel are superb and the food quality is 100% Then theres the great entertainment which they had on each night, theres the open air stage with a huge long cocktail bar, with loads of tables and chairs, there is also a indoor theatre with a different act on each night and then theres Bubbles which is the nightclub. The only thing this Hotel is lacking though is a shop where you can buy a newspaper or suncream from so i think they should about getting one. The Resort is in a awesome location with a gate near the pool which leads to the promenade to Maspalomas which is around a 10 minute walk. The staff of this resort make this place extra special too with a special mention to Katy for always seeing and checking to see if we was having a great time, they put on a lot of activities in the day for adults and kids and are always smiling and really cheerful. All in all an absolutely stunning Hotel-Resort and we can't wait to go back!