Very good people. My husband was on home hospice with them for about 6 weeks and then when it was…read morealmost at his last days he went there for 4 days. They were wonderful people

Seasons Hospice was there at a moment's notice whenever I needed them as I cared for my ailing…read morehusband. I can't say enough about how much I appreciate their professionalism, their compassion and their promise. I only wish we could have worked with them a little longer than the one short week that we did, as my husband passed earlier than we had imagined he would. At least his last week of life was as comfortable as it could possibly have been. I would highly recommend them for anyone who is needs this type of care.

This outfit is a complete mess, don't let them ruin the end of your loved one's life. They seem to…read morehave a deal going with equipment people, they filled our home with huge equipment and provided very little care, always with a different person providing care. One CNA announced, "Now this needs to be a quick bath, I have an appointment in an hour 40 minutes away. No one should hustle sick elders this way. We went to the ER finally and they called the MD there and said that my loved one should have been in a nursing home anyway. I called to get the medical equipment taken out of my house and they told me it would be in the net four hours. When I finally called the equipment company, it hadn't been scheduled until after 2pm the next day. So 4 hours I could have spent at the hospital with dying loved one was wasted waiting on something that wasn't going to happen. There were dozens of things like this in only a week and a half, what a horrible experience at such an hard time. So sorry I ever called these people, they are trying to serve a five or six state area, I didn't realize it was out of Chicago until it was too late.

From the owner: Enriching Life…read more Heartland Hospice Services provides hospice care to terminally ill patients wherever they call home. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients' and families' unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patient's day, to make a personal connection and create memorable moments... moments that enrich the lives of each of our patients.

My brother had colon cancer. 15 inches were removed. 18 of 26 lymph nodes that were removed had…read morecancer. He underwent 2 rounds of chemo. Then they stopped for about a year. He moved from appleton to mauston. I bugged him to get checked out to see if cancer had returned. We had UW -Health docs. The oncologists were great. The cancer had spread to lymph nodes . More chemo, then a brief pause between rounds. Meanwhile he gets pneumonia and gets an antibiotic from mile bluff medical ctr. The leftover chemo in his system reacts with antibiotic as best they can tell. Shuts down his his kidneys and liver. He is unresponsive for 24 hours. The hospital puts him on comfort care as they expect him to pass within a day or two. He wakes up. Makes a miraculous recovery that stuns the UW liver and kidney docs. He spent a month in hospital and couple months in rehab. His kidney and liver numbers improve to near normal but liver and kidney docs warn full recovery of those organs could take months or years. He finally goes home. MRI says cancer has moved into lungs but still very small. We see oncologist who is hopeful he can still be okay for awhile but recommends we activate hospice for when the time comes. Unfortunately, we did not understand what that means SO LISTEN CAREFULLY BEFORE YOU PUT SOMEONE IN HOSPICE THAT ISNT IN IMMEDIATE THREAT OF DYING! My brother had gone home from rehab. Was getting stronger, walking more. We had plans. He wanted to go to waterpark, boating, and work on a bus he was converting to a camper. But hospice took over his medical care. CONPLETELY! Two hospice docs that had never seen my brother started deciding what his medicines were going forward. My brother has had problems with blood clots in his legs. They tried to take him off blood thinner. I said NO WAY and explained he would get blood clot. They changed other meds. Their goal was different than ours. Ours was to continue to get him stronger so he could have some quality time. Agrace's goal was to make him comfortable prior to dying. They took him off NORCO for pain and put him on 15mg morphine twice a day which basically knocked him out sleeping too much. I complained. They said cut pills in half and take as needed so he takes 7.5 every 4-6 hours. In a 2 week period he went downhill rapidly, his previously damaged kidneys and liver shut down. He gained 20 pounds of fluid in less than two weeks. I talked to the nurse that had been seeing him a few times per week about his liver and kidney damage from a few months earlier. "Oh we didn't know about that". Really? His extensive medical records weren't transferred to you or your two docs didn't bother to read them. SO KNOW THAT THEIR GOAL IS TO EASE THEM TOWARDS DEATH NOT KEEP THEM ALIVE. They canceled his liver doctor appointment that he had. They don't want him seeing any other doctors. They don't want any blood work done. It's just make sure they have no pain even if that is causing them to die early. I blame myself because I didn't know that that's what being in hospice meant the liver doctor said it would make things easier when the time came because he was already would already be enrolled and somebody would be checking on them on a weekly basis. He didn't say that they would completely take over his care not wanting to see other doctors not want to do any Bloodwork and would switch them to morphine which I believe shut down his already damaged liver and kidneys that hadn't fully recovered even though the numbers looked good full recovery was supposed to take six months to a year or more. He had time left. The cancer was not wildly out of control at that point but the morphine I think ended his life. Would I put him on hospice again knowing what I know? NO FUCKING WAY! His nurse was nice. I think she was a good nurse and she was obviously sad that he passed. So that's my good comment about AGRACE. The bad - two doctors who made decisions about my brothers care without knowing or understanding his complete medical history from the previous few months since last October when he went into the hospital, having reacted from the antibiotic and the chemo. Two doctors who never ever met him or saw him made his decisions. Understand that if you put somebody in hospice, you lose a lot of control over what happens to the person. And I say that because I made his medical appointments for his liver doctor, his oncologist, his primary care doctor they canceled his liver doctor appointment. I'm sure they would've canceled others if they had been on the schedule. Don't put somebody in hospice until they are close to death.

These people are the most unbelievable, compassionate, caring giving people I have ever met. They…read morejust helped my mom through her final weeks at her memory care, and they are better by far than the help she had there and the other homes nothing about her memory care because they are one of the best but none of them have the love and compassion of the Agrace team. They also admitted my dad into their facility in Fitchburg his last week and the care and bed side manner again was unbelievable. I don't know how these people do it. They are the strongest and caring individuals. I can't say enough. Thanks, you to the Agrace team you're the best Sincerely, Dustin Pauls

The staff were very kind . The setting was lovely. I only wish my mom could have seen her…read moresurroundings. She did see the birds and squirrels from her room. The ringing of the bells when she passed was comforting. The cafeteria was well ran with friendly staff and great tasting food The only negative was that we were offered bereavement counseling and the social worker still has not reached out.

Great staff clean well kept up excellent cafeteria. The…read morelevel of care is off the charts. I hope you're looking for a hospice. This is the one. Highly recommendedGreat staff clean well kept up excellent cafeteria. The level of care is off the charts. I hope you're looking for a hos pice. This is the one. Highly recommend it

My nana (grandma) spent her last remaining days here at the Kathy Hospice. I have to say, this…read moreplace was simply amazing for what it is. It was so "home-like," very intimate, and secluded. The grounds were great for walking and reflection. The staff here was phenomenal--so kind, attentive, and compassionate. The individual rooms were really nice, large (easily accommodated multiple family and friends), and had comfortable furniture. The staff offered us pillows and blankets. They even had mini fridges and an outdoor patio with each room. The weather was nice when we were here so we often utilized every aspect of it. There are many spaces to use here aside from your loved one's room. They have a sun room, a grief/meditation quiet room, a living room, a dining room, patios, porches, and several garden spaces. Get this--the staff even provides brewed coffee, creamer, and sugar as well as fresh baked cookies. It was definitely a life-altering experience to have to watch someone deteriorate over the course of several days. The staff really helped create a sense of understanding and support throughout. It took me a few months to write this review or get back into everyday things like "yelping" after this, but here I am. I wanted to share what a wonderful home-like environment this was and what a unique facility. One powerful thing to note is that the have these faceless angels everywhere from the Willow Tree brand/series. You can pick them up and each individual angel has the name of a lost loved one and/or an inscription... so powerful. I guess, in summary, if hospice is what you're considering, I would hands-down recommend this place. My nana came out here from Brookfield.

My husband was a patient here March 14th till March 25th of this year. From the time he entered to…read morethe time he passed he was treated with respect,compassion and dignity. Our entire family is beyond grateful to the angels for everything they did for my husband and our family. End of life is never easy no matter how you try to prepare for it. Kathy Hospice has the best loving angels who truly care. The hospice is peaceful and has a homelike atmosphere. Numerous wildlife outside can be seen from the windows. It is very serene. You and your loved ones are treated like family. I can never thank Kathy Hospice and their Angels enough for everything and words cannot express fully what an amazing place this is.

My 95 year old mom's last 10 days at VITAS Inpatient Hospice Care at Ruth House in West Allis were…read morethe best they could have possibly been. Attentive nurses, aids and doctors, a homey setting, compassionate care and excellent communication. I wouldn't have wanted her anywhere else.

Vitas Healthcare staff were the best. They went above and beyond caring for my husband during his…read morebattle with ALS. They guided us through every phase of the disease and were there til the very end. I will be forever grateful to the love, compassion and support you gave us. You were the best decision I made for my husband's care. God bless you all. The office staff also also were very responsive to all my supply request. We had everything we needed for his care. I will recommend you to everyone I meet. Thank you

Locally I have little issues. On their "portal" I've sent dozens of messages. Each time I am told…read moresomeone will reply within 2 business days. No one has ever replied. I've tried to look at my billing statements on the portal and they say there is a current amount due but when I try to see a statement, it says "you do not have any statements to view right now." I'm currently on hold waiting to talk to customer service but after 25+ minutes nothing. I guess I'll keep ordering supplies and not pay. Surely someone will eventually call. I Lincare is a Medicare scam. (My opinion)

No customer service. Really. No one answering the phone, nobody responding in the chat function…read more Have they gone out of business? I've been on hold for hours over the course of the last few days. I have an oxygen issue for a relative and I'm get no response at all...NONE! Any helpful suggestions?

Posting this review on behalf of my family. My grandmother was in the care of Home Care…read moreAssistance. Below is the review of my family members who were present. Our mother took a precipitous drop in her health two weeks ago. We contacted the HCA office as one of the providers we would consider for her hospice care. When we met with Alyse to both interview her and get a feel for how the organization does business, we were unanimous that HCA was the care provider we wanted for our mother. The office and in person experience was excellent. As to communication and care, I cannot say enough about the professionalism, compassion and consideration of both Alyse and our caregiver, Melissa. In the midst of a very difficult time and circumstance, they both elevated the level beyond the expectations of our family. Sadly, our mother died shortly after care was provided, but it was gratifying to have stellar care during her last days. Thank you so much for helping us and lovingly serving our mother. I unreservedly give a 5 Star review! Blessings, CM

I would give more stars if you had a higher rating scale. Excellent efforts by the staff!!!read more

A long time friend was there. The staff was very nice. The rooms were very nice and little room off…read morethe patients room for a family member to stay. The grounds were also the pretty and serene.

My mother was diagnosed with Lymphoma on April 1, 2023. She was at home on her road to recovery…read morewhen she took a turn for the worst and went back to the hospital. Within hours it was suggested that she go into hospice and she agreed. This facility was warm, beautiful, extremely clean, updated and very accommodating for visitors... Murphy beds in the patient's rooms, separate showers for visitors, kitchen area, prayer room, and they even had high chairs and a play room for kids! My family and I were so impressed. We were amazed with the staff. Many staff members were of the younger generation and we were astounded at the devotion and compassion they gave. And although my mother was pretty much sedated the entire time, they treated her like a Queen. They were so delicate, and respectful. They answered all of our questions-- and we had lots of them! They were more than willing to explain the process and keep us informed of every step. My mother passed within 24 hours of entering the facility with her family surrounding her---Three weeks to the day of her diagnosis. It all happened so quickly. Their procedure of when someone passes was beautiful, gracious, and filled with love and respect for the family and the deceased. The entire staff took part in the departure procedure of the deceased. They took care of absolutely everything. It was the absolute best decision to bring our beloved mother here.