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    Serenity Hospice and Home

    4.5 (2 reviews)
    Open Open 24 hours

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    2 years ago

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    Heartland Hospice

    Heartland Hospice

    2.3(3 reviews)
    23.7 mi

    We used Heartland Hospice for my mother's care. She died in the early morning hours. Before she…read morepassed I called the on-call number 3 separate times!! The nurse called me back and said she'd be out the next morning. 3 times I called! She never came out! She had the audacity to tell me that my mom was not going to die. I kept telling her that things were different. They didn't make her last days comfortable. They made them miserable!!! Oh, if I had a do-over!! But that's something I have to live with. The on-call nurse should be fired. Worthless! Am I angry? Yes!! I hope the on-call nurse dies the same way she let my mother die. No compassion.

    My father was dying from cancer and needed to get home ASAP. They kept trying to put off the start…read moreof hospice care by a day, and it took hours of fighting them over the span of two days to get him home the day initially promised. Deb, the intake nurse, was AWFUL. She treated my dad worse than a piece of furniture. She talked to him and knew that he was conscious. But she left him completely bare from the waist down, then went out to her car for a catheter, and left him there struggling to cover himself. Once she got him set up, she kept noting how agitated he was, and we told her that he was afraid, so she decided to sit a few feet from him and loudly and graphically described how she thought his death would progress. He heard everything. She estimated he'd last three days, but she absolutely broke him. He died about an hour after she left. I think she was the on call nurse, and she ignored our calls as we tried to get help to make things easier for my dad. Everyone from Heartland who came after he died was fantastic, but at that point, who cares?

    LifeChoice Hospice & Palliative Care

    LifeChoice Hospice & Palliative Care

    5.0(5 reviews)
    67.7 mi
    Certified professionals
    Consultations available

    My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

    My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

    Photos
    LifeChoice Hospice & Palliative Care - Celebration of life event

    Celebration of life event

    LifeChoice Hospice & Palliative Care - 11/14 Community Appreciation/Networking Event with Assisting Hands

    11/14 Community Appreciation/Networking Event with Assisting Hands

    LifeChoice Hospice & Palliative Care - Veterans Day

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    Veterans Day

    Serenity Hospice and Home - hospice - Updated June 2026

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