Impossible to get an appointment or even a call back from a nurse. The people there are lovely if…read moreyou can ever get to see one. Healthcare should be timely however, and this clinic can't offer that.

Good luck scheduling an appointment. I've had the same PCP for over 4 years and I've never actually…read moremet her. Always at least 2 weeks out, but that doesn't help when you need to be seen sooner. Also no urgent care, so drive to Madison if you're able. I'm so glad they're collecting my insurance but not providing me any services.

In October 2023 I went to SSM Health Dean for a Mohs procedure to remove a basal cell cancer on my…read moreface. The dermatologist removed the basal cell and then I went to the SSM Aesthetic center so the plastic surgeon could close the site. I expected skilled care and a good outcome. Unfortunately, my experience was far from that. The procedure left me with unnecessary scarring and complications. I sent photos of the botched site and returned to the surgeon's office in fall 2024 seeking advice. They recommended a scar revision with a different plastic surgeon. That appointment was scheduled for late February 2025. I went to the appointment. After waiting 45 minutes, I had to leave. I was told at the scheduling desk that this surgeon often double books. If I wanted to reschedule, the next available appointment would be in May. I typically don't leave reviews, but people deserve to know what kind of experience and outcome they might expect. I regret choosing this practice for such an important procedure, especially on my face. If you are considering Mohs surgery, I strongly recommend researching other doctors who have a proven track record of excellent results and compassionate patient care. You might want to avoid SSM Health's plastic surgeons.

I have an anxiety disorder with panic and after a year of frustration dealing with UW Health's…read morebureaucratic business management (Doctors and Nurses were great), I decided to switch to SSM Health. I have BCBS Insurance. I contacted their intake and explained what was going on. They got me in very quickly with a Nurse Practitioner named Dr. Madison. There was a library of overdue blood tests I needed as well as OBGYN. Not only did I get in right away, but was able to get three appointments for my routine care and issues within the span of three weeks. All on my day off which is a Wednesday! All staff from business side to Dr. Madison was very personable and very caring. I got my blood test results back the very same day instead of two days as the lab predicted. Excellent service! Keep up the good work!

Dr, Kathy is by far and away, the best GP I've ever had. She has a calling to the medical field,…read moreand it shows every day. If you are looking for a family practice doc, you need search no further. To put it simply: She rocks!

Dr. Oriel is a great doctor. She is honest always listens to what you have to say, instead of just…read moreblowing you off. She takes the time to make sure your needs are met. I am glad to have her as my doctor.

Dr. Rudin (figuratively) saved my life. I had an unusual set of symptoms which caused doctors to…read moresend me in circles. My primary care physician kept wanting to send me to an orthopedic surgeon, but the orthopedic surgeon would just say that I definitely didn't need surgery, so I must be healthy and not have a problem. After a number of iterations of this and other similar loops, I had two different doctors independently suggest Dr. Rudin as someone who's good at figuring out hard problems and actually willing to take the time to do so. Those recommendations were spot on. Dr. Rudin was very helpful! The biggest downside for me was that Dr. Rudin is incredibly busy, so there was a long wait to see him.