Personal service with focus on the client. Felt that Vanessa H. Listened to what I wanted and did…read moreexactly that

I'm furious. I made an appointment weeks ago to coincide with other appts here in Cruces. I live…read morein Silver City so it's a 2 hr drive. As a long time Aveda customer for over 20 yrs, I wanted to get my color done. I just got here and somehow my appt was changed to haircut only and they don't have time to do my color (even though the salon was empty). We came in early and made a hotel reservation for this, and all the owner could say was "I don't know what happened, sorry." Not good enough.

We are from out of town and had my daughters Quinceañera in Las Cruces. We booked with The mint…read morestudio prior to, for color and cut and the day of for a Quince style. We only had a week to prep everything. The owner Vero, was very accommodating with booking, details and timeliness etc... the studio is beautiful. My daughter and my self had a great experience and were treated amazing! Thank you Vero and the rest of the staff for everything. My daughters stylist Val was also very accommodating and went above and beyond to ensure we all had a beautiful day and experience. My daughters hair came out beautiful and held its curl and style all night. We appreciate all the hard work put into this day. Thank you Val for a wonderful experience and hair style. Along with the rest of the staff. I highly recommend getting your hair done here for all your special celebrations!

This is a poorly run business and completely unreliable. It takes three days of waiting for a call…read moreback to even get an appointment. The main number is never answered, you just get voice mail. We came in for a 12:30 appointment and told a stylist (since there is no receptionist) that we were here for a cut with Felicia. That stylist just said "ok" and then disappeared. We waited 30 minutes with a restless 4 yr old for Felicia to appear but no one ever spoke again to us and Felicia didn't even show up. So we left. I recommend against this place for anyone who expects timely or reliable service. The response time of "one hour" listed on their page here is an outright lie. I suggest the owner get some small business training.

I absolutely loved this spot! Right on Main Street, it's beautiful inside and the staff are just…read morethe sweetest folks. I was so happy with my stylist too, she was able to help me get exactly the cut I wanted, which can be risky when going short! If you need a spot to get dolled up in Las Cruces, I wouldn't look any further than The Spa!

I've had several services at The Spa Downtown since moving to Las Cruces a few years ago. I love…read morethat they have a little meditation/quiet area for clients to sit before transitioning back to the real world after their massage/facial. April is my favorite massage therapist--that I've ever had! The combines different modalities, particularly Swedish and Thai techniques, for a massage that addresses all of your needs. The front desk staff is also lovely! I look forward to all of my appointments.

I had my eyebrows done at Supercuts and they botched them, came here and they not only corrected…read morethem, they made them perfect! Thank you!

4/5 I mean my eyebrows will be a lil thin for the first day or two but after that they're perfect,…read moreI like this lady too she's sweet so imma keep going whether y'all like it or not

I traveled down from silver city to get my nails done in a bigger city thinking it would be easier…read moreand maybe more fun. Oh how I was wrong. The receptionist (who happened to be the kindest one there) said it would be 30 for a regular pedicure without gel just normal which is perfect and fine for me. Then she said the acrylics are 60. Also perfect and I thought I was getting a good deal as I pay almost 70 here in silver. Anywho after being tossed around from dirty chair to dirty chair I sat down to finish my acrylic set and the man who did my nails was presently very rude. I accidentally ripped one of the false nails off while sitting down and he acted like it was crime to fix the nail.. after a few tense moments my anxiety kicked in and my hands started shaking. I accidentally touched the acrylic with the black paint on the side of my finger and he huffed and grabbed my hand really fast. Which then resulted in me being even more nervous. Not only did he grab my hand fast but the way he was filing my nails and treating them hurt. My thumbs are aching today and I'm full of frustration thinking about the situation. I didn't understand what he wanted me to do with each step cause he would just aggressively point and expect me to know what to do. After all this I was charged a total of almost 120 dollars I believe. Which is weird because as I stated earlier 30 and 60 does not equal 120... throughout the time getting my nails done I heard quite a few women asking why the total was so expensive. I asked as well and there was no clear answer. I couldn't go here again and I recommend others find literally anywhere else. Save your time, energy, mindset and money for a company worth it. *extra notes since I can't post a review on google* I requested a normal pedicure (20$) and an acrylic set (60$) so how in the world was the total 120? Because they didn't listen to the services I wanted even after reminding multiple people multiple times. There was toe nail clippings, finger nail clippings, false nails, all over the place. She said sit down at number 5.. the seat was clinging for dear life to be cleaned The art is messy.. would be fine if my thumbs weren't aching and had to apply antibiotic cream cause I'm terrified due to their cleanliness I will get an infection. Completely unacceptable.

Always nice to go to Fancy Nails. They have reasonable prices and a friendly staff…read more They have full body massage chairs which are so nice while getting your pedicure. Treat yourself and get spoiled by Fancy Nails staff.

I was able to get my first curly cut by Billie, who is amazing! She is so kind and adept at her…read morejob. She really makes you feel comfortable and does a great job with curly hair. My hair has never looked better after a hair cut. I have been back twice already.

The services are not the best. Not enough experience in colors and cuts. No energie and rude. Turn…read morearound is crasy. Hairdresser Leaves without notifying the clients...

Customer service is rude as hell! Like you're bothering them to do threading. I took my business…read moreelsewhere. Terrible experience

terrible do not come here lazy worker took 5 hour break and didn't show up once for 6 hours while…read moresaying it's open

Too bad I can't give a negative star. I had the WORST HAIR EXPERIENCE EVER at this place the second…read moretime I went there. The first time, everything was OK. The second time, I had a different hair colorist, who apparently couldn't track down the formula for the hair color I needed, so she mixed some up herself. The long and the short of it is, after two hours of her faffing around and not knowing what she was doing, I ended up with PINK HAIR, when my hair was supposed to be brown. I had to leave and go to an event with pink hair. And the salon was unable to fix it at a later date, due to something having to do with the chemicals involved.

I've been coming here to get waxed for years. The girls are awesome! Super accommodating and…read moregenuinely super sweet. Love this place