Made a request to have my washing machine inspected following a move into the area. Technician was…read morereluctant to even consider making an appointment, but finally stated he would come on Monday between 12-3. No show and no call to explain. Would not recommend.

I've used Brent to repair multiple appliances over the years. He's always been responsive, shows up…read moreon time, follows up and does quality work. I used some other companies before I found Brent and it was a hassle. They didn't call you back or show up wasting your valuable time. Save yourself a headache and call Brent next time your refrigerator or washing machine starts making a weird sound.

Listens well to symptoms & troubleshooting by client, very thorough, great write up and…read moreconclusion, price reasonable .

They have worked on appliances for us on two separate occasions. Each time they have arrived when…read morethey said they would which means a lot and then they fixed what we needed repaired. I would definitely recommend them for any repair needs.

I requested servicing my dryer Thursday not even 30 minutes later. I had a message from Kendrick…read more They were out here servicing my dryer and changing the timer Friday. Communication was excellent. Service was excellent. Totally recommend Kendrick to do. Your job. Will definitely be using him in the future for issues with my appliances. He was fast very courteous and cleaned up after he finished which is a huge relief for me.

Requested service for my washing machine, Ken came out and did a thorough inspection, he explained…read moreeverything to me along with pricing and my options. Machine and area around it were left clean a neat. Ken was very pleasant and a real professional. I would recommend him for your appliance repair needs !

Finally, dryer heating. Back to the days of an empty hamper! woop woop. very responsive team…read more knowledgable, good communication and great customer service. thank you! Elizabeth

Bryan came out and replaced a part in my dryer. He also diagnosed my washer problem. He was very…read morefriendly and professional. I'm very pleased with Brown Appliance Guys. Would highly recommend their services!

Just used these guys for first time…read more Start by saying, Highway Robbery.... Service was fine but the fee - is a joke... Really high standard service charge. Parts cost mark-up 500% Plus hourly, which they added an extra half hour, I assume for tip. All for very minor maintenance that had already been partially completed by another HVAC company. ie. no investigation needed, no disassembly of HVAC, etc Everything laid out and all they had to do was connect 3 wires and re-assemble... So angry.... I do the service tech a huge favor and they rip me off.... Never using these guys again....

They are a small business that has been around over 20 years and don't advertise…read more Performed warranty repair on my Generac standby generator. Excellent job and great customer service! Hired them to clean my water heater and the results were excellent! I noticed a couple comments on their and compared quotes to other certified establishments. They had the best rates and the quality exceeded expectations. Highly recommended!

Super helpful company. They actually listen to what we want and what's going on to help find the…read morebest solution to the problem. We have a breaker that was popping a lot and turns out it was feeding to many things. Called them and next day they were here to sort out the problem and resolve it. I recommend them to everyone I know that says something about electrical work. Pricing is very fair and remember those places that are real cheap are cheap for a reason. You pay for what you get.

Great service Receptionist called me to give me tech's…read moreschedule which did not suit me too well. She consulted with the tech and worked it out. He was in and out, very professional & clean. The tech took the time to explain a few questions I had by calling the rep. Thank you! asem

We called these people because they are the only ones who do warranty repairs for LG refrigerators…read more When they came, they said it was the fan but they would have to order it because they don't keep them in stock. 2 weeks went by and we called and were told it would be "any day." A few more days go by and I call again and the woman who answered put me on hold, came back and said she was going to call the distributor to track down the part. That SAME AFTERNOON a different woman calls and says they have the part ( Lie#1) but wouldn't be able to install it until the following Monday (this was Thursday). No problem... until my husband calls to confirm that they are coming on Monday. Nope, because they only come to Vicksburg on Fridays. Lie# 2. They do come Friday, but 2 hours later, the fridge is not working again. We call them the same day and are told they will not be able to come out again for another 10 days...another Monday. I call on that Thursday to confirm (had to leave a message) and got no call back until Monday morning, where I was told, yes, they will be here. My husband took the day off, waited ALL DAY and no one showed up. He called the office, was hung up on. He called back and was told the repair person had scratched us off the list because he he said it had already been fixed. Lie# 3. We are then told it will be another 10 days to send someone out. What kind of this business are these people running? Disorganized doesn't even touch it. These are people who don't care about their customers. AVOID USING THIS COMPANY!

They have great prices and appliances in great condition as well. I had my eye on them from…read moreFacebook before I moved into the area and once we were ready to purchase they were helped us make the right decision on the best washer and dryer for us even delivered the same day!

This business provides a great service to the community. The staff is friendly and helpful. They…read moreoffer fantastic deals on all types of household appliances and back their products! Good Deals make me HAPPY!