Great customer service! Love the new Canadian made product direction and looking forward to seeing…read moreall the new local Canadian made furniture and mattresses!

Really enjoyed working with Sakshy (sales rep.) She was…read morevery patient, honest and went the extra mile. Great people and store. Will be back thank you. Pat A

So my first yelp review and boy, am I glad to offer it…read more I live in Vancouver, we saw a terrific 50's style kitchen table on the Anmarcos website. Called them up, got the dimensions, call back Pam at Anmarcos and placed our order. Pam kept us apprised every step of the way on the status of our order, they even delivered it weeks before the expected delivery date! Pam at Anmarcos even arranged for the table to be delivered much closer to our home in Vancouver when enroute from the factory. We are thrilled with our new table, the look, and especially the quality. Most of all, we are thrilled with the outstanding level of customer service we got from Pam and Anmarcos. Fantastic customer service is such a rarity these days so we felt it important to point our experience out.

If I could give 10 stars to this business, I would. Mark goes above and beyond the norm in terms of…read morequality, product selection and especially in customer service. This is a person who is honest, fair, great to do business with, and really ensures that his customers' satisfaction is 100%. He knows his stuff and just wants people to be happy with their purchase. I really can not rave enough about this company.

Stopped by randomly while on holidays. Wonderful displays and extremely fair pricing. We bought a…read morenew high end Duvet and Duvet cover, some "nic-nacks" and couldn't have been treated any nicer. Kind and attentive staff made us feel our spending was valued. Refreshing to see in a small town such big city flair with down to earth vibes and feel good pricing on everything. Look forward to going back soon!!! L C Freeman (Vancouver BC)

Design therapy has a selection of home decor and fun, friendly salespeople who are ready to help!…read more They have a lot to choose from however most items need to be ordered. I didn't get anything today but I'd definitely go back!

Someone will get our money but not this business. Two weeks ago we decided to buy a new fridge and…read moredishwasher. With measurements and money in hand we walked in. There was one man there obviously with a customer couple so we approached a woman sitting behind a desk. She looked up and said nothing. No "hello". Not one word to us. It was if we didn't exist. The man saw us too but said nothing to us. A simple, "I am busy right now but will be with you" would have been great. But NOTHING. Zip. Nada. The woman behind the desk could have said the same thing "the salesman is busy but...". The couple shopping were obviously embarrassed as if they wanted to acknowledge us. So, we left. Unbelievable. We support our local businesses but in this case we warn everyone to not waste your time and do not support this business. Customer service goes a long way. We went to another locally owned store, gave them our load of money and bought appliances from a happy, professional, customer service oriented person.

Very good selection of home and garden items. I fell in love with a garden piece, however, even…read morethough the price was right it was too heavy for me to bring home all the way back to VANCOUVER.

Zero stars! Very pushy and dishonest selling style…read more Anything you look at or touch is magically "half off today" ....only today.. they say its all Canadian made, but do your own research. The furniture is stacked floor to ceiling.(carelessly)If you like to buy furniture like your bidding on fake designer watches in Tijuanna...have at er".

We have purchased furniture twice from G&H. The salesperson some people complained about is the…read moreowner, Mr. Sandu. He can keep his prices low because he is not paying a salesperson commission. If you go into the store knowing what you want, what you will pay and you are prepared to have fun bargaining with him, it will be an enjoyable experience. However, most people are not used to this type of negotiating and Mr. Sandu's behaviour can seem offensive. He sells the same furniture as several other stores in the area, but you can get a good price on his furniture if you bargain. We figure you can save around 20%. You just have to have thick skin and be willing to walk away. We bought a sectional that he advertised for $1599 (supposedly originally $2,800) and we got it for $1,399. BTW, he shepherded us out of the store for "just-looking". He has two floors and no time for tourists in his store.

I'd give zero stars if I could for this business, so the one star is for the nice service tech that…read moreeventually came. We bought a very expensive hot tub from Paramount Recreation in January 2022. We have needed to call on two separate occasions for service, same issue with the tub both times. It was a challenge to get a service call the first time but this time was even worse. After 3 weeks of me repeatedly calling and being told we would be seen "the next time" they were up in our area it wasn't until I emailed the manufacture's customer service and cc'd Paramount that I actually got a response. I heard from the manufacturer quickly and had a service visit the next day. Paramount wasn't really sure what the issue was, thought it might be a board and said I needed to get the part directly from the manufacturer (tub is under warranty) or I could pay $950 and they'd get the part from their supplier??? To top things off, I had to give my cc number to initiate the service call, i asked how much would be charged, told $157 but was then charged an extra $100 for travel. Should have been contacted before additional $$ put on my cc. I'd encourage folks to look around for a company with a much better after purchase service record.

Spent over $10,000 on a hot tub with zero customer service after they take your money. Hot tub…read morecontinually tripped the breaker on our panel because of a leak onto the control panel inside the tab. Charge $150 to come look after only owning the tub 4 months, then don't show to fix the seal. Manager Matt is the most rude individual in the free world. He should not be in the sales business as he does not know how to speak to the public. The owner needs to take a look at his sales team in the parksville location. It's embarrassing. Better business bureau is my next stop. You're best to stay local with a small operation. This company is horrible!