I picked up the A/C cover I asked this business to fabricate for me, installed it today, and am…read morevery pleased at how it meets all of my specifications. It was easy to install and seems to be made to last very well in the PNW weather. TacomaTent has been refreshing to me in how well they've handled my custom order from beginning to end--communications, service, pricing, and quality of final product. No complaints from me at all. Customer service and reliable return of messages was a big deal for me, and I want the employer involved here to know that there are employee treasures within their ranks. They kept me informed all the way through.

Didn't get very far. Wanted to get a head start in the hot weather so contacted Tacoma tent and…read moreawning for a quote on a retractable awning. 4 days went by without a word. Needless to say I figured they didn't want my business so I ordered from Costco. Had they gotten back to me in a timely manner, I would have gone with them. How busy can they be in March?

Matt from Finished Home Improvements, just completed a very tricky problem we had with our awning…read moreand weather box. He came out quickly, diagnosed the situation, and recommended the repair solution. He texted the estimate that evening and said he could work us in the next day because our awning needed to be fixed soon as it was in danger of coming loose from the house. He and his assistant came the next day right on time and ready to go and completed repair perfectly. I appreciated Matt's quick response to the several texts I sent him with questions I had about the repair. Both he and his assistant were great to work with a we would recommend their services highly.

From the owner: Looking for a trusted awning supplier in Black Diamond, WA? Call Finished Home Improvement to…read moreenhance your outdoor space with a high-quality, custom retractable awning. * Retractable Awning * Outdoor Patio Structures * Aluminum Patio Structures

Better Homes Home Improvements completed a patio cover for us this fall. We are very happy with…read moreit, and it seems like quality work. I have to drop them a couple stars however. First, there were several sheet metal screws left around the deck and in our driveway after they left - one of them ended up in my truck tire. Also, during the estimate we talked about covering up our existing 4X4 posts with the same material used on the new posts (to match). I don't think it made it into the statement of work however. Still, I called them to ask if I could pay to have them come out and add this. No response. Called again and left message - no response.

Big Promises - Little Follow Up…read more I DO NOT recommend you use Better Homes Home Improvements (BHHI) for two reasons: poor follow up after initial construction and shoddy craftsmanship. Background: We contacted BHHI to build a deck and pergola cover in our back yard. We worked with John Boughal, starting in August, 2017. He was very easy to work with and is very experienced. We signed a contract and used the company's recommended credit union. The total project cost: 15,000. Because of the summer rush, construction did not begin until October. Construction took three days and the workers were pleasant and professional. However, as part of tying in the deck to the house, they had to cut into the hardiboard siding. Their process left a 3" gap between the deck and the hardiboard. It took some conversations with John to convince him to put in trim to cover the gap. Once they were complete and left, they left trash, sawdust, and extra screws. They also did not fix the hardiboard siding and left the trim unpainted on the ends. By December, the gutter end piece fell off, the deck pieces started to warp, and one corner of the deck started to raise. I called John and left messages, took pictures and sent two texts. I received no answers. In June, I called the main office and talked to Paul, a co-owner. He said he would have someone come out and fix the problems. A week later, some guys came out and fixed the boards with extra screws. The funny thing was that they mentioned that they knew about this type of board warping --- why did they not add extra screws during initial construction? They also caulked the exposed nails on the trim and said they would come back to pait the trim. Shortly after talking to Paul, I did receive a call from John apologizing for not returning my calls/texts because he receives a lot of spam on his phone? A month later, the workers have not returned. I took pictures and sent a text to Paul. Shortly thereafter, I received a call from John saying that he never promised to paint the hardiboard or trim. That they never do that and some people prefer the 3" gap with flashing exposed. Here is what I think: I am paying $15,000 for a deck and cover. For that amount of money, I believe I deserve to receive a professional product (and warranty) that seamlessly ties into my house and maintains the integrity of the house against weather and insects. For shoddy craftsmanship and poor follow-up, I do not recommend you use this company.

I would definitely recommend Wilco for fencing. The only…read morething was there were some periods of lack of communication. However, as it turns out, some of the staffs had to deal with covid bouts. As far as the fencing goes, they did a great job. Everyone that I dealt with was friendly. Thank you.

I spoke with Will, who drove out from Puyallup to give me an estimate on our fence we needed to…read morereplace. It wasn't the cheapest but not the most expensive offer either. They came and took the old fence out within a week and the following week the new fence was up and looked great. They were fast and reliable. We are glad we went with this company.

I don't usually do reviews of anything but restaurants or food but the service I received from…read moreExteriors West left me wanting to tell the world so here it goes. If you could describe Exteriors West with one word it would be "Outstanding" with a capital O. Dan, who is owner and installer, has got the installation down to a science. Dan arrived at my home around 8am to install a 16' X 20' aluminum patio cover which he flawlessly and meticulously installed by himself and completed around 6:00pm, Including cleanup. He has been doing this work for 25 years now and it shows! Do you remember the days of great customer service and honesty of business owners in the 50's? Well there are a few still out there and Dan is one of them. Maybe that is why the Better Business Bureau has given Exteriors West an A+. He completed the patio cover then proceeded to look over the cover with a fine tooth comb, wiping down the cover removing any finger prints or dirt he saw then he continued to look it over and painting any scratch or blemish with the factory touch up paint. Just this alone took about 45 minutes to an hour this is how meticulous Dan is and what kind of commitment he has to make everything perfect. When Dan started the job he put down sheets of cardboard and covered my deck with it to protect it. And at the end of the job he swept up his work debris and picked up the cardboard. He then blew off my deck with a leaf blower and picked up any stray garbage. My deck was left cleaner than when he got there. Then fit and finish of my cover is outstanding! From the planning, selection of materials and construction, Dan has been very patient and full of information and suggestions. If you need a patio cover, carport, RV cover, railings, window awnings, whether it be residential, commercial or industrial, Exteriors West is the company you want to go with. He said he does jobs all around Washington and told me he had just returned from a commercial job in Oregon. Sorry if this sound like a commercial but when I find a company that does an outstanding job all the way around, I have to tell someone. And today, you're that someone.

Ron was the best at communicating and very professional and knowledgeable about the work we wanted…read moredone for our outside patio. We absolutely love the roof over our pergola and the guys who came out to do the job were efficient and ensured it was exactly what I wanted. Thank you so much!

Beautiful solar blind installed. On time and completed well before the estimate provided. Great…read moreexperience with this company and its employee. Small glitch in scheduling, but worked out easily.

I had a retractable awning installed by NW Natural Lighting. Everything went incredibly well. While…read morewaiting for my awning to be ready, I needed to have an electrician come and install an outdoor outlet in preparation. The day of install, two nice guys were here from 8:30am to 3-ish and the job is complete. The awning is exactly what I wanted aesthetics wise, and is super simple to operate. I got a full cassette with a wind sensor. Now I look forward to using my deck much more. I chose NW Natural Lighting based upon their knowledge, their communication, a nicely detailed estimate, no hard sell or upsell to something unnecessary, and everyone I had contact with at the company was helpful, nice and courteous. The price was very reasonable for a good product.

I highly recommend Charlie for any construction needs. Charlie knows what he is doing and can…read morepretty much do it all by himself. I would highly recommend him to anyone considering hiring a GC. Thank you!

Hired CNC (Charlie Norton) for a 2nd major renovaiton in our living and dining rooms. Once again,…read moreCharlie did a great job for us. He had great suggestions which made the project all the more terrific. We are really happy with the completed work. Note, Charlie was more than willing to add some additional work to the job not related to the living or dining room, mainly creating a new parking spot off our driveway.

Timely response and window repair due to vandalism. Highly…read morerecommend and will use again.

Joshua was great to work with from the start. Kept us appraised of status as awaited windows to…read morebecome available. Clean and neat and a beautiful job of 2 window replacements and new Hardie siding on our home. Will use Stellar Home Exteriors again and highly recommend him.