The CEO would do good to learn how to communicate in a professional manner. His post is full of…read moregrammatical errors and poor punctuation. He does not come across as educated or professional this leaves those who may wish to do business with him doubtful of his ability to deliver on a professional level. I hope that Rodney would take this review as constructive and work at his presentation or hire someone to author his communications.

I talked with someone yesterday about a cab for today at 8:30am because my husband has the car for…read morework. I was assured the driver would be here and probably a little earlier for a 9am appointment. The cab never showed and nobody ever answered the phone. It's a good thing I wasn't trying to get to the airport. I'd be royally p'ed off and take some serious legal action. Poor excuse for a business. If this is what Canton has to offer, I don't think I'll be here long. UPDATE: The driver called around 9:10. He texted after I didn't answer. This is a very unprofessional company. I have been in OH five days. I don't know how long it takes to get from Canton to the appointment in Akron. I had told him my appointment is at 9. That's why he said he'd be here at 8:30. His response to his screw up is ridiculous. There is no way I'd try to use this service again. And I'm most definitely going to make sure anybody I know doesn't make the same mistake I did. This is crazy.

We got a cab today from Glenmoor country club to CAK. The front desk at the country club quoted…read more$25. Uber was $13. We had already ordered the service from AAA and decided to stick with it. First off, the cab stunk. Stale cigarettes, just disgusting. The driver talked on the phone during the ride, didn't fasten his seat belt and then had the nerve to charge us $40 for the ride. No meter, no explanation, just total b.s. Avoid, use Uber, don't get swindled by these jerks.

Called to check what the fare would be for a ride to the airport. The person who answered rudely…read moreinformed me that they don't provide pricing on the phone, so I told them they wouldn't get my business. Moments later, the guy called back and left a prank message in a fake Asian voice. So, they are unprofessional and racist.

WHAT A HORRIBLE SERVICE!!! I have not made it to an…read moreappointment on time in over a month because of them!!! Shame on my insurance company for using them, and SHAME on Provide-a-Ride!! when I called to complain, their suggestion was "Well, if you need to get there on time, maybe you should schedule earlier so that you can make sure you are there." ARE YOU KIDDING ME?!?!?

I booked a ride the night before for 8:30am and they confirmed it. THEY NEVER EVEN SHOWED UP!!!! Or…read morecalled. The company didn't even apologize or try to make right. Now I have to SUFFER another 3 weeks in excruciating pain, until the pain management doctor can see me!!! I also have to pay for the missed appointment