WOW.. ... all i can say is wow. I am in complete disbelief of the way I have been treated by the…read moreMountain View primary care staff at smoke ranch. Firstly, I wanna start by saying the staff has not been rude by any means, but just extremely unprofessional and unorganized. I started going to this doctor, specifically Dr. Noorda, because of the incredible reviews he had about him as far as his practice and medicine... I wanna make it very clear that I am only continuing to come to this office because of the incredible care that I've received from Dr. Noorda and only because of that. Otherwise, it has been extremely frustrating and an impeccable waste of my time... I Initially went in 11/26 to get blood drawn and provide samples that I was asked for for testing... When I arrived, there was a ton of confusion on what test were actually supposed to be performed on me so that was frustrating, and then after they finally figured everything out, and I was able to provide them with the correct paperwork, they took the samples they thought I needed it, and I proceeded to leave the office as normal... Literally less than three minutes later they called me back to back letting me know if I'm able to rush back in. They forgot to give me some test that we're on the list for me that day, which was already a red flag, but I decided that everyone makes mistakes and I went back in with no problem., Mind you I live over 25 minutes away, so this is not convenient travel wise for me by any means, but I will travel anywhere for good care. Fast-forward to today, December 4, I go in for my appointment to drop off the test that I was sent home with 11/26 to test me further, and when I went in to drop off the samples, everything appeared to be fine. I gave them to the phlebotomist, And I left... As per usual. Unbeknownst to me, I'm driving 25 minutes away to go back home and get back to work, I'm on a work call as I drive home and I noticed that Mountain View called me twice back to back... I'm on an important call so I cannot switch over, and the first thing I thought is there is absolutely no way they are calling me because they forgot something again, I am already traumatized that happened to me the first time. Once I was finished with my work call, I gave them a call back lo and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask aOnce I was finished with my work call, I gave them a call back low and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask a nurse how to also read the paperwork just for them to call back and tell me they need an additional 5+ tests and that I ultimately wasted my time coming down and giving them the test that I drove 25 minutes to give them, because That wasn't actually all of the test that I was supposed to provide to them initially, which was completely unbeknownst to me because they literally never told me . So now I have to go back for my appointment December 18, but we were originally supposed to discuss all of the results that I had already sent in, now that Appointment is essentially obsolete because the testing still isn't done, mind you I have driven back-and-forth to the office more than five times now trying to achieve the same results and something that should be extremely simple... all she could literally tell me verbatim was "well you don't have to drive back up here if you don't want to I was just making you aware"... Girl of course I have to drive back up there. This is my health we're talking about, no matter how frustrating it is I'm going to do whatever it takes to finally get these test submitted, but wow the hoops I've had to go through is crazy! I'm typically not want to complain, but the situation has left me feeling helpless and in disbelief!

I'm fairly new to the clinic. They "rescued" me after my previous office was extremely rude. I…read morereally like Dr. Dunsmoor is professional and thorough. His office manager and staff are kind and compassionate. I have several Autoimmune diseases. Been through 70-80 drs in Vegas. I have faith in Dr. Dunsmoor and his team to take over my care once back from Mayo Clinic. Anyway...DEFINITELY 5

Such an amazing team that works here. Fast, accommodating, and friendly. Dr Owen is amazing. Great…read morecare, family oriented, truly a great experience. You're treated like a friend and a patient, not just a number. Highly recommend

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

The ONLY reason to use this provider is Rebecca Reilly. She is absolutely kind, professional,…read morethorough and respectful of the patients. Otherwise, the revolving door of incompetent rodeo clowns hired by the doctor is an embarrassment.

Went for MM card which I have used Dr. Capobianco for 12 years and he is great but that front desk…read morejust caused insurance fraud on me. I am A 100 percent disabled vet which the VA pays for all my stuff but they do not cover Medical Marijuana cards. I pay out of pocket and have paid the same amount of $85 for one year card or on occasion paid $165 for the 2-year card for the pass 12 years. The girls up front threw me in Tricare which is for retirees not 100 percent veterans. So, when I went to pay the girl, she said I put it though your insurance. I said what insurance I pay out of pocket because VA does not cover this. She replied well lets see what happens. I get a collection notice for remainer of $181 after paying the $85. Like most people say you can't get though on the phone. So, by putting down in an insurance I don't have they want $181 more for their mistake. not gonna happen.

I am a new patient of Dr. Suresh Prabhu. I have been seeing him and his staff for about six…read moremonths. I have had a great experience with his team. I have good access to them. Dr. Prabhu spends enough time with me so that I understand his advice and how he has evaluated my medical needs. I really like them, and I recommend them without reservation.

Good luck trying to get tis office to return a phone call. Twice I have not been able to reach…read moreanyone when I call. Multiple calls do not produce a result. I'm replacing this doctor as soon as possible. The staff is useless!

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.

I drive all the way from Henderson to come here. Doc and the staff are so awesom…read more Best in town. Shawn Toyozaki

Been seeing Dr. Tafreshi for 25 years, and I am so grateful to have him has a physician. He's all…read morearound amazing, and I am beyond grateful to have a doctor I can fully trust!

As for first time living in Vegas, have decent insurance I found a really good doctor! This is…read morethe place! Dr Kelly and her the rest of the super cool and awesome crew were super attentive. The office is always so nice and cheery, and cold but bring a sweater haha. Dr Kelly listened to my issues and we basically marked down every variable we could to solve any health problems. I love this team and highly recommend new patients to come here!

Extremely hard to get a hold of anyone to schedule an appointment. You can't leave a voicemail and…read morealways get hung up on after a certain amount of time that it rings.

Dr. Lee is truly exceptional -- the kind of doctor every family hopes to find…read more Dr. Lee is our family's primary care physician -- for me, my husband, and our children -- and I cannot say enough about the level of care she provides. We are not an "easy" family medically, and we have needed her support often. Never once has she made us feel like a burden. Instead, she treats us with patience, kindness, and an incredible amount of time and care. She is the first doctor I've ever had who truly listens -- really listens -- and that alone is rare. Her bedside manner is outstanding: warm, calm, and deeply compassionate. My children absolutely adore her, which speaks volumes about the safe and caring environment she creates. Dr. Lee is also incredibly attentive outside of appointments. When we've had concerns after hours, she responds quickly. When we've been sick, she has personally called or texted to check in and make sure we're improving. When you're in the room or on the phone with her, she is completely present and laser-focused on you and your family. We feel genuinely cared for, supported, and respected under her care. I recommend Dr. Lee without hesitation for both adults and children. She sets the gold standard for what primary care should be.

This doctor was very negligent as my husband came down with liver disease under while her care. He…read morewent for a year with very bad liver tests over and over, and she did nothing, no further tests or referrals, no questioning him about possible causes (he had risks factors for liver disease). Even when he went into actual liver failure and we realized what was going on (from getting second opinions), she would not listen or even consider liver disease and kept saying he could not have liver disease! She showed very little understanding of liver disease and told him many things that were untrue (like she said he couldn't have it because X or Y, but that was not true). She also had a very bad suggestion, to cut back on coffee, when coffee is actually liver-protective. We had to get him a different PCP who finally got him diagnosed with proper tests, which did show liver disease, and referred him for adequate care. This other doctor was very alarmed by the lack of care from Ga Geong/Sunny Health and how Sunny Health left him untreated for so long, with high ammonia harming his body and at risk for liver disease complications. She didn't understand how a doctor would not do something about labs like his had been. I feel my husband's life was put at risk by having Ga Geong as his doctor. After all of this, I looked to check on her medical education, and she went to an unaccredited medical school (American University of Integrative Science in Barbados). (Wikipedia says the school is still seeking accreditation.) She also had some pretty toxic behavior that has honestly felt very scary and disturbing to me. My husband was planning to just cancel his membership at the end of the month after having to find a different doctor, but she contacted him and threatened him because of my review and he asked to leave sooner. During this entire situation, she I believe she stepped outside of many professional boundaries for how you should relate to patients and their loved ones and behaved very inappropriately. Sharing this in case it helps save someone else's life or health.

Excellent Doctor! Very Knowledge, sensible, experienced, patient & refers us to other excellent…read moreDoctors. We always enjoy seeing him! He very friendly & always makes us laugh.. good for our soul.

I have been a patient of Dr. Ellyin since I moved to Vegas in 2021. He has great bedside manner…read morebut that is probably why your appointment takes 2 hours to complete. The staff that was there when I first became a patient of Dr. Ellyin's was very nice, competent and compassionate. But over the years he has hired some very rude and unprofessional people. At one point there was lady named Crystal that worked there. When I went in for my appointment she was sitting at the front window with a black eye. She was rude and nasty to me. I am not one for people loosing their job but I told Dr. Ellyin that he needed to get rid of her. She was a bad look for his practice. So, fast forward to my appointment today, I literally was waiting for 2 hours to see the Dr. First, the lady at the front window (not Crystal) had me email my new insurance info to her. 15 minutes later, she informs me that she had not received the email yet and asked me to resend. I resent (I missed a letter in the email address) the info. Before I could sit back down, she had received the second email. Why wait 15 minutes before saying anything? GOOD QUESTION. While I was sitting in the lobby, the nurse came out and went to the bathroom. She was wearing gloves when she went in. When she came out, she still had the gloves on?!?! I politely asked her if she would change her gloves because she had just used the bathroom. She said "oh, I used hand sanitizer before I came out of the bathroom." I told her she needs to change her gloves immediately. Once the insurance issue was resolved I'm waiting to be called (there is one lady behind me and a couple behind her). Instead of calling ME next, they skip over me and the lady behind me and call the couple back. Once it was my turn (1 hour and a half later), they called me and the lady behind me in together. Once my vitals were taken (and the nurse trying to explain to me AGAIN why she didn't take off her gloves while using the bathroom) I was put into an office where I sat for an additional 30 minutes. I got up and walked out. . . after demanding a refund on my co-payment. Needless to say, once I got back to work, I looked for another primary physician. Sad to go but I have given this Dr. too much of my time already. Sayonara!

One of the more stressful aspects of moving to a new city is finding a competent, caring and…read morereliable healthcare provider. We were incredibly fortunate to find Dr. Rosenstein and we have been under his care for a few years now. He has helped us to significantly improve our health, through his innovative, current and passionate care. Dr. Rosenstein takes an individual approach to the care he gives, asking the right questions and looking beyond the obvious to help us improve our healthcare and create a more healthy lifestyle. His wicked sense of humor is an added bonus and his support team are always available and helpful. We feel very fortunate to be in his care.

Dr. D. Grossman is great. However he may want to look into a new front desk staff. They're…read moreIncompetent at best. A lot of headaches for me to do their work. I ended up switching offices due to this. It's unfortunate but the staff needs much better customer service skills and then some. You have a woman standing there sipping on her drink while I'm standing there with no acknowledgment. Then when she does talk to you her attitude is as if you're bothering her. Got that same attitude when calling the office a few times in their billing department. I don't recommend.