I have been a patient of Dr. Nazam's for 30 years. He is very professional, caring and respectful…read more He listens, spends time with you and addresses your questions and concerns without making you feel rushed. He is knowledgeable and spends the time to get to know you, your lifestyle, goals and more. His office staff are profesional and responsive. The quality of care received has never been anything less than stellar. Dr. Nazam is ready to walk you through whatever you need and genuinely cares about his patients.

I was referred by a friend to see Dr. Nizam and have made him my primary doctor ever since. I agree…read morewith many of the other reviews here he's a very good listener and takes a time to understand before prescribing anything. Very friendly has good bedside manner.

This is the group you want to be with. The people leaving negative reviews about this practice…read moreclearly haven't experienced the kind of care you receive at a larger, impersonal office. Our children have been patients at two of the "top-rated" pediatricians as we've moved over the years--and this is the only practice where you're truly treated as a person, not just a number. If you're looking for speed and convenience, you can always go to an assembly-line pediatrician. But if you want a true care team--literally two doctors who will know your children by name, provide thoughtful and individualized treatment, and actually keep you informed--this is the place for you. When I first called, Anastasia let me know they're a smaller practice. So yes, I may wait on hold for a couple minutes while they're helping another patient--but I'll take that any day over the rushed, impersonal care we've experienced elsewhere. At the other offices, they'd order multiple bacterial infection tests based only on symptoms I described over the phone--without even seeing my children. That's not care--that's just billing insurance as quickly as possible. Sky Valley is the complete opposite. Here, they take the time to listen, assess thoughtfully, and treat your family like their own.

Best family practice I have been too. My whole family sees Dr Bruce. She takes her time and makes…read moreyou feel at ease. The front desk staff Lauren is pleasant and always so helpful. Thank you.

I have been seeing Dr. Bouchouch for the past year and I know it is a short time but have not been…read moredisappointed. I appreciate and respect a doctor who would take time to listen to my concerns, give me options and not rush me; and Dr. Bouhouch has been doing just that. I do not have any serious illness, but Dr. Bouchouch has a sense of caring that is missing in many doctors. She treats me as a patient and a human being and not as a "consult" in a drive through :)

Terrible customer service and communication. Willing to double book appointments. Unprofessional…read morestaff.

I had a mixed experience with this practice. The physician herself was attentive and spent time…read morediscussing preventive health, wellness, and screening recommendations during my annual physical. However, I later received an unexpected separate office visit charge in addition to the preventive exam billing. My concern was not the care itself, but the lack of transparency regarding billing. During the wellness visit, the provider briefly reviewed outside lab results I had brought with me, and I was later billed for a separate office visit associated with that discussion. I was not informed during the appointment that this could result in an additional charge. After reviewing my visit documentation, I also felt portions of the note did not fully reflect my understanding of the visit, particularly regarding the extent of evaluation performed beyond the wellness exam. After raising concerns and providing supporting documentation, the office acknowledged overlap between the preventive visit and additional billing and indicated the matter would be reviewed. However, I did not receive a final follow-up or resolution regarding the coding review or reimbursement request. I would encourage the practice to improve communication around preventive visit billing and provide more consistent follow-up during billing disputes.

I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

Dr. Govil was always pleasant to visit; her assistants were always nice, too. But the front desk…read morestaff are terrible. They have poor manners, some bad with the English language. I've been scheduled for appointments and then had to wait hours with no one giving an update. Frankly, they cost Dr. Govil a patient with me because I do not have the patience to deal with them. Tip: When someone calls with a serious question, do not go silent for 10 seconds while finding the answer. Say, "Okay let me check." Instead, when I said "Hello are you still there?" She said, "Yeah hang on!" What kind of professionalism is that?

I'm not happy with the staff at the front desk. They were unprofessional and not very helpful. If…read moreyou're paying for your visit, make sure to ask for and keep a copy of your bill. The doctors were also very average, and my experience wasn't very good overall.

It's wild and shocking for me to see reviews from 12 years back about this facility and there has…read morenothing changed or they even slightly tried. Please avoid this place if you can. Same front desk staff rudeness, lab work will not be submitted on proper time and sure is you will be waiting at least an hour on waiting room for your ill manner doctors and you will not get any apologies in return.Please avoid at all costs and find someone who are responsible and show some professionalism and respects. P.S. The one star for few nurses who are very nice.

Dr.Lee is very personable and knowledgeable. She is very easy to talk you, patiently listens to…read morequestions, then gives thorough answers. Her nurse, Essi, is similarly thorough, patient and responsive. I am very thankful to have been ordered to Dr. Lee!

Dr. Pradnya Shirsolkar has been my primary care physician for approximately 7 years. She has seen…read moreboth my wife and myself. She is very attentive to my many serious ailments, stays on top of my complex array of treatments, all the while reassuring me about the future. She has demonstrated a keen understanding of the latest medical developments, sciences, and treatment options, as well as being extremely educated and knowledgeable in her filed of study. Thank you Dr. Shirsolkar for being the consummate professional, and making the greatest impact on our the quality of our lives. Sincerely, Paul and Hang Mulhare

First of all the front desk staff cannot figure out how to run insurance properly. They never…read morebilled my secondary. I never received a bill. I was just sent to collections. UVA collections say the will call you back in 24 to 48 hours. Frequently it was longer. I left instructions on the voicemail multiple times that I worked nights and could not be reached until after 3pm. They would call at 10:30. Over 100 phone calls resulted in them telling me the insurance was billed correctly (no it was not). one of the reps asked me to send the secondary insurance to HIS PERSONAL EMAIL!!! That is a HIPAA violation. By the time they finally got the secondary information they did not have time to bill it correctly. The wrote it off and sent it to a bill collect despite my efforts. now let me tell you that i went in and had little issues initially with the practitioners. They sent me for test THAT THEY NEVER COMPLETED THE FOLLOW UP despite multiple calls From me. My wife and daughter went in. They were treated very differently. Basically they were not listened to and talked over. The practitioner there also started spouting off religious view points on stuff that was neither asked for nor relevant to the issue. we will never be returning to this or anything else run by UVA.

Dr. Robertson is an amazing doctor! Personable and never in a rush. I have been seeing her for…read moreyears and cannot recommend her more highly. She is my doctor for LIFE.

Genie is my concierge physician . I had 3 stents put in and I trust her for all my care . An…read moreexcellent diagnostician

I am sad that I have but 5 stars for this review! Dr Joffee has so much patience for my anxiety…read moreand can devote the time to dealing with it and building trust, so visits aren't dreaded. I lost 17 pounds not quickly, but fairly easily with his guidance. Most stuff can be handled via email so I don't need to take off work. Highly responsive. Not a pill pusher, but highly respects my ability to make choices for my body even if it isn't the choice he would make. Financially I was able to pair his fee with a slightly higher deductible plan at work. The combination of the two was actually less than what I was paying working for a school system and I get significantly better care.

Dr. Joffee's reviews begin with Dr. Joffee more times than not. (slightly skeptical)…read more I went to him and did not see the fees or additional procedures. He is a very caring PCP, but I think where he lacks is experience. In all honesty, if you get a cold, or a cut, he is amazing. But if you get a bout of meningitis or another illness which is chronic in nature - i would stay away until his practice matures. I have total faith, it will. He's definitely not a 1 star doc and he is trying his best to be a 5 star. To me, Dr. Joffee is a 2 star only because I have seen better, thats all. In my opinion, to most he is probably a 3-4 stars.

"Excellent service and caring doctors. I have been a patient at Rocky Run Family Medicine since…read more2005, and I've always had a positive experience. Dr. Courtney Ryan is especially wonderful -- professional, attentive, and truly caring. Highly recommended!"

My experience with Rocky Run Family Medicine was incredibly disappointing. I contacted the office…read moreto request a copy of a referral that should have already been in my records. They told me they didn't have it--first red flag. They never located the referral, but instead offered to schedule an appointment just to issue a new one, which felt unnecessary and frustrating. Like many working professionals, I can't take time off without proper notice. I called the same day the appointment was made to let them know I wouldn't be able to come. Despite this, they still charged me a $50 no-show fee. When I called to speak with the office manager, Gary, he repeatedly cited their policy without any consideration for the situation. Then, when I mentioned that I intended to leave a review about my experience, he threatened to sue me if I did. So here it is--my honest review. If you're thinking of going to this practice, I urge you to read the many other negative reviews. I now see they were absolutely accurate. Save yourself the stress and take your care elsewhere.