For the past two years, our children have been under Dr. Ashley's care, and we couldn't be more…read moregrateful. She is kind, compassionate, incredibly responsive, and brings so much energy and warmth to every interaction. There have been multiple occasions when one of our children have shown signs of an ear infection late at night, and she responded promptly, saw them to make an accurate diagnosis, and made sure they received the treatment they needed as soon as possible. Whenever my kids feel anxious about an appointment, she is able to calm their fears, make them feel safe, and even turn the visit into a positive experience. I especially appreciate how thoroughly she explains medical concerns in a way that's easy to understand. She takes the time to answer questions and listens to my concerns. I always feel heard, respected, and confident in the care my children receive. We are so grateful to have found Dr. Ashley and highly recommend her!

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

This office has such an amazing team of doctors and nurses! My children are always treated with the…read morebest care. When we see Diana, she always greets us with a smile and checks in my kids with great bed side manner. She really makes the beginning of Dr appointments comfortable and enjoyable. I know when I bring my kids here they will be taken care of very well.

I find the front office at this location to be incredibly lacking in empathy. I called one of their…read moreother locations and they were able to provide better assistance and showed at least some semblance of care for my child's well-being. I'm probably going to switch them out of this network and move them over to UCSF. They've never let me down, unlike Stanford.

One of the best pediatricians I've ever met, both professionally and his pleasant personality. My…read moreteenage son was just as impressed (and it's hard to impress a teenager). Highly recommended!

Dr. Flanzbaum was the best and is an ideal pediatrician. He's funny, incredibly nice and great at…read moreexplaining everything. Too bad I had to grow up and go to other doctors. Highly recommend.

Dr. Jasmine is truly one of the best pediatricians in the East Bay. She combines deep medical…read moreknowledge with genuine compassion, which is rare to find. What sets her apart is how well she understands not just her patients, but families as a whole--she takes the time to listen, connect, and make you feel completely comfortable and supported. She is incredibly caring, thoughtful, and always up to date on the latest science, which gives me so much confidence in the care she provides. You can tell she truly loves what she does, and it shows in every interaction. The entire team at tri Valley pediatrics is very helpful and truly care about their patients

I will not bring my daughter back to this clinic…read more I rarely leave reviews, but I believe this experience needs to be addressed. Last year, our experience with this pediatric clinic was very positive. We were treated well by everyone, from the reception staff to the doctor. Unfortunately, this year's experience was completely different. The clinic initially contacted me and offered to schedule my daughter's annual examination. I appreciated the call because my schedule had made it difficult for me to arrange the appointment myself. The day before the appointment, after I had already confirmed it electronically, I received another call requesting insurance information. I was in a work meeting and explained twice that I could not speak at that time. I offered to call back after 5:30 p.m. or provide the information early the following morning before our 10:00 a.m. appointment. Instead of acknowledging these options, the staff member continued asking the same questions and then asked whether someone else could answer them. I explained that I was working and that no one else was available. She then stated, "If you do not answer my questions, your daughter's appointment will be cancelled." I found this unnecessarily disrespectful. I had clearly communicated that I was willing to provide the information at a different time. No one called me back later that day, and I did not receive any notice that the appointment had been cancelled. To prevent further problems, my teenage daughter and I arrived early the next morning so that I could provide all the necessary information in person. The receptionist asked for a physical insurance card. I explained that my insurance provides only an electronic card and asked how I could submit it. Rather than offering assistance, the receptionist told me to upload it through MyChart. I explained that I did not have an active MyChart login. I had previously received only a link that allowed me to confirm the appointment using my daughter's date of birth. It did not provide access to an account, and I had never received a username or password. When I tried to explain this, the receptionist gave me a scornful look and continued responding in a dismissive manner. She requested my name and date of birth but did not clearly explain how this would help me upload the insurance card. At that point, I felt that my questions and efforts to cooperate were being treated as an inconvenience. Because of the way we were treated, I asked to cancel my daughter's appointment. This situation could have been resolved easily through more respectful communication and basic cooperation, unfortunately this clinic is evidently in lack of such 'frivolities'.

We had another pediatrician that we chose before the delivery of our first child but fortunately…read moreNishant Goyal was the one to visit us during our hospital stay at Stanford Valley Care. After talking to him during those initial hospital visits we decided to move our son's care under him and switched right away. Glad we did because he is really good with parents like us who have many questions and always looking for detailed answers. His staff, especially Amanda is awesome. She is great with kids and knows her stuff well since she is been in this for a long time. BUT on Dec 11, 2020 for our second month check up there was another staff who helped us check in with weight, height and initial set of questions, she was rude and also sarcastic about questions such as "is this thermometer generally accurate" and she says "well it just recorded 98F it MUST be accurate" During that visit I just wished Amanda would come back for the shots and I am so glad she did.. otherwise we would have come back another day. I am hoping Amanda always takes care of our son's immunizations and not the other lady. That was really unacceptable and needs to be rectified by PAMF

Dr Nishant Goyal is an absolute gem! Can't get into details of kids medical issues, but I feel like…read morewe owe him a lot for taking such good care of kids. His care, concern his advice, and treatment/medication everything was great. Thank you Dr Goyal.

We honestly lucked out finding Dr. Leu. I started my search when I was 4-5 months pregnant, and…read morefrom our first appointment, I knew she was the perfect fit. She has a bubbly, warm personality and is incredibly informative. As a first-time parent, everything can feel overwhelming, but Dr. Leu often drew from her own experiences. Knowing she had 'been there' made her advice feel so much more reassuring and relatable at every developmental stage. She is also a master at making appointments stress-free. She explains every single step, whether checking ears or taking blood pressure, directly to our daughter in a way that is fun and easy to understand. Between her clear communication and the fun charms she wears on her equipment and jewelry, my daughter is always engaged rather than nervous. The administrative side is just as impressive. Her staff is highly responsive with messages and school forms. We are moving out of state and are genuinely sad to be leaving. We can only hope to find a pediatrician just like her in our new home!

Dr. Leu has been my son's doctor since he was born and he just turned five. She is amazing! She…read morealways listens to our concerns, answers our questions and just leads with empathy. She is a great communicator and calmly guides us whenever we need. My son does not have any negative associations with going to the doctor (even with the shots he gets) because the visits are so great. We always leave feeling great - my kiddo always gets to choose a sticker and is smiling as we head out the door.

We Love Dr. Bhullar. She is so great and personable with us and both our 2 year old and 4 month…read moreold. We used to see Dr. Lembach who is amazing as well but she transitioned to only the Pleasanton location which is harder to go to with two little ones. As soon as we met Dr. Bhullar we were so happy to have her in our Livermore location. She is great with responding promptly with medical questions as well!

We LOVE Bayside! I started coming here with my almost 14 year old son and he used to see Dr. Yu. 7…read moreyears ago I was introduced to Dr. West and she is AMAZING! My kids love her and so do me and dad! VERY informative, friendly, no question ever seems like too much and if she couldn't give me an answer there she would find out how! 10/10 recommend Dr. West! Care wise, all nurses and staff are amazing!

Everything amazing. I wish I would give 10 stars. Staff friendly and appointments were easy and…read morefast to make. Doctor was amazing.

Just called to make an appointment with him for my son and was told that he is not with Stanford…read moreMedical Group anymore. An utterly unfortunate news, we love him, my son will be heartbroken. I have searched online but no luck... Thank you for being the best Dr. Gach

Dr. Gach has been nothing but amazing primary care physician for my son, from every aspect!!! We…read moreare heartbroken to find out that he is no longer with Stanford Valley Care. I wish the clinic will let us know where he is, we would fallow him! What a loss for Stanford and for us!!!

Beyond amazing! So patient and well versed! Especially with texting when I know the answer but am…read morestill freaking out. Also not judgmental at all and accommodating with a parents crazy schedule. Our old pediatrician did at home visits but honestly my toddler loves Dr sheriffs toys, I love that it's Well kids only so im not worried she's going to catch something, and her DEPTH of knowledge is so so worth it!!!! She was highly recommended to me and talking to several people in my business network she is their pediatrician too LOL!

Dr. Sheriff is an amazing pediatrician that has been an immensely helpful resource to our family…read more She spends the time to truly get to know her patients and is able to connect with kids in an authentic and very effective way. She's very responsive and always makes herself available to the families in her practice. She also is super knowledgeable, having been a pediatric hospitalist, and is great at explaining medical info so that it's digestible and approachable. Being a concierge style doctor, there is a monthly cost for her services and she asks for a year commitment, but you really get what you pay for. She is truly a special doctor.