For the past two years, our children have been under Dr. Ashley's care, and we couldn't be more grateful. She is kind, compassionate, incredibly responsive, and brings so much energy and warmth to every interaction. There have been multiple occasions when one of our children have shown signs of an ear infection late at night, and she responded promptly, saw them to make an accurate diagnosis, and made sure they received the treatment they needed as soon as possible. Whenever my kids feel anxious about an appointment, she is able to calm their fears, make them feel safe, and even turn the visit into a positive experience. I especially appreciate how thoroughly she explains medical concerns in a way that's easy to understand. She takes the time to answer questions and listens to my concerns. I always feel heard, respected, and confident in the care my children receive. We are so grateful to have found Dr. Ashley and highly recommend her! read more

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home visit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley! read more

Dr. Ashley provided exceptional care for our children, and we couldn't recommend her more highly. During an unexpected situation, she was incredibly responsive--replying immediately and going out of her way to accommodate us despite having a fully booked day. She made time to see us, quickly assessed and resolved the issue, and handled everything with a high level of professionalism and expertise. What stood out most was her genuine kindness and ability to connect with our kids. She created a calm, reassuring environment that made them feel comfortable and at ease throughout the visit. At the same time, she was thoughtful and attentive to us as parents, ensuring we felt informed and supported every step of the way. Dr. Ashley clearly has her patients' best interests at heart. Her combination of clinical skill, responsiveness, and compassionate care makes her an outstanding pediatrician. We feel very fortunate to have her and would wholeheartedly recommend her to other families. read more

I had found Dr. Ashley while doing a Google search on where I could get my 4 month old ears pierced. We did a home visit, and the process was so smooth and easy! The longest part was the prep and identifying the correct location of where the ears should be pierced, but the piercing itself took literal seconds. My baby was not in any discomfort. Dr. Ashley was patient as we figured out a position that was best and the entire process probably took less than 30 minutes. I love that she offers home visitation for this process, being in the comfort of our home made it that much more relaxing. I would highly recommend Dr. Ashley and will definitely be coming back for any other infant piercings I may have in the future! read more

Dr. Tyrrel is outstanding! As a physician I trust her to take care of my kids. She is patient, kind, compassionate as well as knowledgeable and overall provides excellent care. I absolutely recommend her if you are looking for the best and most personal care. Thank you, Dr. Tyrrel!! read more

I can't believe I didn't leave a review the first time I needed Dr Ashley's help. My daughter was turning 5 and wanted to get her ears pierced for her birthday. She had her ears pierced before as a baby and ended up having to take them out when she was 1. I found Dr Ashley because knowing a Dr was doing the procedure and she was using medical grade plastic eased my mind more so than a tattoo parlor or Claire's. We went to her office. She had many cute options for us to choose from. She gave us clear instructions to ensure there was less pain with the piercings. My daughter did amazing with the piercing thanks to all the directions and clear explanations Dr Ashley gave us. A couple months later my daughter fell asleep in the car and caught her earring in something and it came out. It was red and I was concerned. I reached out to Dr Ashley and she gave us clear instructions on what to do to help it heal and put it back in. It worked great and everything healed nicely. After 6 months, my daughter chose to change her earring. She chose some earrings my dad got her that stated it was a nickel free metal. Her ear reacted to it and so we put gold earrings on her ear. They healed and everything was fine. Then my kid was getting her ear caught on these new earrings when hugging people. By the time I realized what was going on, it was bad. I called Dr Ashley and she came to the rescue again and went above and beyond. People like Dr Ashley rarely exist anymore but when you get the chance to cross paths with someone who has a heart as kind as hers.... you choose that path. You truly made a difference for us tonight. I cannot thank you enough for everything you did. Thank you read more

We had an issue pop up yesterday and needed Dr Ashley's help. My daughter dislikes doctors and hates going to checkups or the hospital. I know Dr Ashley has an office in Walnut Creek but her willingness to do house calls is what saves my daughter. I Sent her pictures of what was going on. She suggested that my daughter be seen right away and did a house call for us. Her patience and clear explanations of what she is doing puts us all at ease without wondering what's going on. Dr. Ashley was able to take care of our situation without any hospital or other doctor visits in the comfort of a home. Thank you Dr Ashley for always responding right away and putting us at such ease. We absolutely love your services. read more

Dr. Ashley is a gem! My baby had been rejecting the bottle for months. I tried everything and nothing worked until I tried dr. Ashley's advice. In 3 days, my baby started accepting the bottle and has no problem drinking from one now!!!! She's so knowledgeable and super kind!! She somehow made time for us as I was getting pretty desperate since I need to return to work in a week. I'm so so grateful for Dr. Ashley!!! read more

You truly can't beat Dr Ashley's presence and touch. You feel completely at ease when under her care. We visited doctor Ashley for my 5 month olds ear piercing. She was thorough, took her time, and made sure baby was nothing but comfortable the entire time. This is certainly hard to do when getting your ears pierced but Dr Ashley was successful! I only wish I could use her as my kid's pediatrician but unfortunately she doesn't take insurance. Totally understandable given she is only one person and the quality of her care is unmatched! read more

Dr Ashley helped me with my daughter's ear piercings. We went to her office in Walnut Creek. She is very good at communicating clearly to your child in a manner that their age can understand (my daughter was 4) Dr Ashley got us in last minute before all the holiday celebrations and in time for our vacation. It was a quick painless process. She faces us instructions on numbing the ear before the learning and how much and for how long beforehand. It made the process quick and easy. This is a great choice for anyone looking to get a child's ear piercing done. Especially a young child. read more

I called Dr. Ashley's office to make an appointment for ear piercing for my daughters. Nancie (her assistant) was very thorough in answering all the questions that I had before their ear piercing appointment. On the day of the appointment, Dr. Ashley texted us 1 hour before the actual appointment to remind us to put on the numbing cream on their ears. When we arrived at the appointment, we received a very warm welcome by Dr. Ashley. Before the actual ear piercing procedure, she addressed all the questions that we had and informed us about the aftercare information. The actual procedure was very quick and painless. The services provided were excellent! Thank you Dr. Ashley and Nancie! read more

Dr. Ashley has such a calming presence. I love how she takes her time with our daughter - who went from being quite anxious & eventually warmed up to her. She has a natural ability to connect with children, giving them time & space to build a connection. She does a thorough assessment, and walks us through every step, explaining things as she goes. We feel confident in her care, and her genuine concern for our child's well-being. We recommend her to anyone looking for a compassionate pediatrician. Thank you, Dr. Ashley! read more

We went to Dr. Ashley's Walnut Creek office to have my daughter's ears pierced. Dr. Ashley was warm and welcoming, immediately putting my daughter (and us parents) at ease, and made the process painless, quick, and a positive memory. Afterward, she spent a good amount of time answering our questions, not just about the aftercare, but also some local tips for food/experiences as we were visiting from out of town. Highly recommend! read more

Dr Ashley is a great physician and phenomenal human being. My daughter had such a great experience having her ears pierced by her and I absolutely recommend her to other families. She made sure to explain to me how to numb up the ears, explain the procedure, get my daughter comfortable, and checked in with me about he placement of the earrings. Thorough, great communication, and patient centered! read more

My daughter got ear piercings for her birthday. In my youth, I pierced my ears myself, using whatever sharp objects I could find, and now I can't handle keys or coins. I didn't want that for her, so did my homework, found Ashley in Walnut Creek and spent an hour in the car to get there. She left an ongoing BBQ party, on labor day, to make a spot available for us. And then she surpassed all our expectations and delivered the best experience thinkable. My daughters anxiety went out the window, her thorough handling gave excellent aesthetical results, the hygienical aspects were flawless, there was no pain and her gear was even Swedish (as we are)! It was worth the drive. read more

Dr. Ashley is a perfectionist. I wish I knew about her services when my daughter was an infant. My teenage daughter loves her double piercing! Thank you Dr. Ashley. The services you provide are excellent. I highly recommend Dr. Ashley. She is the ultimate professional. read more

Wow, what a state of relief. We have been looking for a local pediatrician that has the children's interest in mind. Our middle daughter has had so many doctors appointments and it has created a fear towards the medical office and the white coats. We reached out to Doctor Ashley Tyrrel regarding concerns with our daughter's hearing. Dr. Ashely arrived at our house with a huge smile on her face. Our middle daughter still had a fear of new people, however once Dr. Ashley came inside the house she began to play with our daughters and began checking the ears of our oldest. Dr.Ashely made it a game for the girls. Our middle daughter joined in the fun and Dr.Ashely was able to look in her ears multiple times. She conducted a thorough exam and my daughter had no idea she was being examined. This whole experience was easy, productive and positive. We will definitely be reaching out to her again when the need arises. read more

I am just going to reiterate what everyone has already said. We contacted Dr. Ashley on a Saturday late afternoon because our newborn had an infection on his finger. Dr. Ashley went above and beyond to return our call and ask about our son's situation, when she, and her three children, were about to drive home. She quickly identified the type of infection and immediately wrote a prescription for the treatment. Thank you!! Dr. Ashley is knowledgeable, responsive and takes wonderful care of her clients. We highly recommend Dr. Ashley's services; your child will be in good hands. read more

Dr. Ashley is the best!!! She is incredibly kind and patient and I always feel like she really truly and genuinely cares about me and my family. Unlike any other doctor she responds timely, takes as much time as you need to evaluate your baby and never makes you feel rushed. She also always checks in after a visit and I've never experienced this before. She is knowledgeable, but is transparent as well. If she doesn't feel confident she will always call for a second opinion or do research and get back to you. We recommend Dr. Ashley to all our friends. In addition to her "normal" pediatrician services, she did our daughters ears piercing at 6 months old and guided us with epic patience through the entire process. read more

Dr. Ashley is a wonderful and compassionate provider who truly personalizes the care she provides to her patients. My child was experiencing extreme needle phobia and was in need of a critical vaccine for school. After having multiple failed attempts at his previous pediatrician's office despite working with a child therapist and coming up with various plans for how it would go, he was still unable to safely get his vaccinations. This led us to look for alternative options. Dr. Ashley took her time to get to know my son through facetime and in person meetings which allowed him to get to know her and trust her. She worked with him to come up with a plan of his choosing; how, where, when the vaccine would occur. When the day finally came my son was understandably nervous but prepared and trusting of Dr. Ashley and the plan he had spent time practicing in an environment where he felt safest (at home). The preparation paid off and he was able to get his vaccination smoothly and quickly, it was over before he knew it. We are forever grateful for Dr. Ashley and highly recommend her as a provider. read more

I have to review again ! It was that amazing! Dr. Ashley came again to do my second daughter's ear piercing. She sat with us as we kept moving the piercing marker a 1/4 mm back and forth. She was super patient with us and helped us as we did it. The most amazing part is my daughter didn't even cry at all! I was shocked! My daughter ended the appointment laughing and smiling with Dr Ashley. It was such an amazing experience! read more

Had my daughters ears pierced via concierge with Dr. Ashley - had a great experience! She was professional, explained the process thoroughly and made us all feel comfortable. The process was seamless :) read more

Another amazing experience with Dr. Ashley. My daughter developed classic signs for strep throat but being a Sunday afternoon there were limited options for a timely diagnosis. Dr. Ashley responded quickly and with a positive rapid strep test we were able to start antibiotics right away. If I had waited for Kaiser's urgent care to open it would have been a 24 hour delay. My daughter has known her since the day she was born and we're so lucky to have her! read more

I can't rave about Dr. Ashley enough! My child was having issues with bowel movements for a little over a year. We had talked to a few pediatricians and nothing was seeming to help. Finally, I talked to Dr. Ashley! She explained what the problem was, in detail, in a way that my husband and I could really understand, and gave us a few suggestions of what we could do (and explained both in great detail). It's been a few weeks and it feels like my child has done a complete 180. They're able to have bowel movements easily and my husband and I are beyond grateful that he's feeling better (and we don't have to have a fight about sitting on the toilet!). Thank you so much for all your help, Dr. Ashley! read more

Dr. Ashley deeply cares about her patients and about helping kids and families thrive. Providing compassionate, skilled, and in-depth care is clearly her calling and her passion; anyone who works with her is lucky to have her on their side! She is not just a super-smart doctor, she's a kind, genuine human being who brims with enthusaism and love for her patients and for her practice of family-centered medicine. I only wish everyone were lucky enough to have a doctor like her! read more

Dr. Ashley is such a caring and empathetic pediatrician. She takes the time to explain things to parents and hears them out as well. I have been to many pediatricians and none have taken an interest in my child the way Dr. Ashley did. She is extremely responsive and so helpful at a time parents feel most vulnerable. I recently reached out to her for a virtual consult for my son whom I suspected had pink eye. We first spoke, then she looked at a picture of my son and quickly and correctly diagnosed him (all after hours). She then explained why she made the diagnosis, ordered him some antibiotic drops and even took a look at all of the OTC medicine I had initially bought for him, sharing the use case for the each. My son was feeling better within half an hour of using the drops she prescribed. Needless to say, I trust Dr. Ashley wholeheartedly and highly recommend her! As a parent you will be at ease with her in your corner. read more

I feel so blessed to have found Dr. Ashley. It has been so great working with her during this wonderful journey. I cannot recommend her enough! read more

Dr. Ashley is a gem! An honest, kind doctor and overall generous person with her time and attention. Being a mother herself, she understands the worry you have about your child's health and she makes herself available at all hours. No other doctor provides this kind of service. It just doesn't exist. She goes over all the scenarios when a child is ill and listens before giving her expert advice. And she has seen it all from 10+ years of working in a hospital and doing emergency pediatric care. I'm so grateful I found her. read more

Dr. Ashley is simply the best and one of the nicest pediatricians we've ever had. She explains things in such an easy way to understand. Her approach to child care is very practical and easy going as it is too easy to overthink every single thing when it comes to our child's well-being. We were concerned with my infant son having a possible tongue tie, and Dr Ashley confirmed that he did. She did a simple procedure and it went so smooth. We highly recommend Dr. Ashley! read more

Dr. Ashley is the most kind and patient person I have had the pleasure of getting services from. I found her online when I was searching for a pediatrician who offers ear piercings. Kaiser does not offer this service and I was adamant about having my 7 month old daughter's ears pierced by a pediatrician and not some kiosk in the mall. Dr. Ashley came up in a google search and its no wonder she has so many wonderful reviews. Her website was very easy to request services and she called me the same day. She was very thorough over the phone and eased any worries I had about the process. She scheduled me within two days and even sent a prescription numbing gel to my pharmacy to put on my daughters ears prior to her appointment. She kept me informed leading all the way up to our appointment. When we got to her office she greeted us with a big welcoming smile and she was just so easy to talk to. She did not rush our appointment and she was AMAZING with my daughter. She helped make her feel so comfortable and did not proceed until I was absolutely happy with the placement of the marked spots and also until my daughter was nice and calm. The experience was so relaxing and it has unlocked a core memory for me for sure. If you are looking to have your babies/kids ears pierced there is no one else I would possibly recommend other than Dr. Ashley! She is a true gem! read more

Dr. Tyrrel is the most amazing pediatrician we have ever had. When our daughter Juliette was born, we needed to see various physicians for different reasons. Then we started working with Dr. Tyrrel and everything got better from there. She is very good at hearing our concerns and explaining things in a way that leaves us feeling heard and attended to. She also isn't too much of an alarmist, helping ease our concerns and work through difficult situations. We also trust that she would know what to do if our daughter started to get sick. Dr. Tyrrel is always available, taking our calls anytime we need her. We give the highest of recommendations for her practice. Anyone would be lucky have her as their pediatrician!! read more

Love, love, love Dr. Tyrrel Having a medical issue is stressful regardless of severity. Dr. Tyrrel is so easy to talk to, explains everything & very sympathetic. She goes above & beyond to help ease your anxiety & treat your family. She's accessible via phone or text without going thru multiple personnels like appointment clerks etc. And to top it off, she's cool as sh.t ! read more

Dr. Ashley is amazing. She has helped us with covid testing and answered all of our vaccination questions. She is a physician who is very passionate about what she does and she always offers the highest quality of care and very practical approach. Not to mention that she is the only concierge physician in the area! read more

I highly recommend Dr.Tyrrel!! As new parents it was very stressful getting the right doctor for our babies. We are extremely fortunate and blessed to have Dr. Tyrrel as our pediatrician. She has cared for our kids (ages 2 and 3) since birth. She is always easy to reach via txt, phone call, video call or in person. The best part is there is no middle person (no secretary or medical assistant) you always get in contact with the source. During the panic she never left our side and was still easy to contact. As a physician, Dr. Tyrrel, never talks down to you; instead she takes her time and speaks to you as a friend making it easier to ask questions. My kids love her and have no "white coat" fear. Dr. Tyrrel is very knowledgeable, nurturing, detailed orientated, and caring; and that is why we continue to be her patients and why we highly recommend her. read more

Dr. Ashley's ear piercing service is fantastic! I have been wanting to have my 6 month old baby's ears pierced for a couple of months but was nervous to do it. Dr. Ashley worked around our schedule and came over our house. She explained the process well and was very patient with my wiggly baby (tip, put on some Ms. Rachel so your child is in a trance ). The ear piercing process was quick and my baby cried for like 20 seconds and was back to her smiley self. She looks adorable with her earrings! I highly recommend Dr. Ashley if you want to get your child's ears pierced. read more

There are no words to describe how grateful I am for Dr. Ashley! I take the health of my family very seriously so I don't write medical reviews lightly. My other doctors respond over healthcare messaging systems during their business hours, some within 24 hours, some within a few days. Although polite, it does not feel as personal or as immediate as I would like. Since I also have some anxiety about health, this cold approach to medicine often makes me feel confused and alone. Here is where Dr. Ashley and her concierge business is incredibly special and invaluable!!! Dr. Ashley responds during "off-hours" with video or phone calls. She is very calm, caring, attentive, kind, reassuring and patient. She also has a very reasonable and balanced approach to medicine. She takes my concerns seriously and is honest about her recommendations. She is very knowledgable and passionate, this is why she started her business: to reach out to other families who crave that personalized care! I trust her completely! read more

Dr. Ashley is great! She is kind, explains everything clearly, and made my daughter feel very comfortable when she was super nervous. An amazing doctor and person. read more

This Doctor is incredible!! Her attention to detail, the time she spent with your family and her medical know were amazing! I am so happy I have connected with her well worth the price! read more

We have been blessed to work with Dr. Ashley over the past two months, and I can't say enough about the care she's provided our family. I found her while looking for someone to consult on a gastrointestinal issue my youngest child (now 6), has been struggling with for 4 years. We have seen our primary pediatrician, specialists, psychologists, and authors of books on our child's issue, none of which resulted in long term improvement. Dr. Ashley spent time understanding our child's challenge, doing research and using her network of pediatricians to consider solutions, and most importantly, visited our family to observe my son, interact with him and come up with a personalized plan to address the issue. As a concierge pediatrician, she was much more hands on, communicating with me daily to track and discuss progress, and build a trust and connection with my child that motivated the behavior changes needed to address his condition. Dr. Ashley was able to help us resolve an issue that we've struggled with for years in a matter of months, by taking the time to get to know my child, our family, and build a medical approach that was right for us. We are so thankful for her approach and care and would recommend her to anyone. read more

We had a wonderful experience with Dr. Ashley piercing my 6 year old daughters ears in our home. Dr Ashley was kind and patient with my daughter and explained the process thoroughly to her and I so we all felt comfortable. Her ears are healing well and we have had no issues. I feel so grateful to have found her and know my daughter will now have such a positive memory of getting her ears pierced. read more