Update - 4-30-2014 ok, so it's been a while since I have…read moreupdated things. About 15 policies later and all is well. Ronn takes care of things nicely. Wife had a windshield claim that went smooth. So far so good, Always get amazing support from this office! Ok, so I have all my auto policy's, home, and anything else you can image with Ronn. Ive Happy with his agency and his services for the last 15 years. Only files some small claims (windshield) but he always watches them to make sure they are going smoothly. He doesn't set his prices, but he does anything he can to give you the best deal. Great honest guy. Ps - Ronn, cupcakes !!!

Ronn was very professional and friendly and was able to handle my notary services in a timely…read morematter. He even printed out my documents for me, which I really appreciate. Thank you!

Well, these reviews do not surprise me in the slightest…read more.. I manage a condo community who has had an owner/client of ours processing a sale of her unit within the complex. During this process, it is normal to obtain insurance and other relevant information needed for the sale. I provided the policy, but the agents needed other items regarding insurance fulfilled. In my 10 years of experience, our insurance agent is normally able to fulfill these requests. After 2 weeks of my client trying to get in touch and the agents attempting to get what they needed, I decided to step in and give them a call to see how I could help. Cindy Contreras hung up on me within 2 minutes of being on the phone assuming I was one of the "very frustrating" agents that she had been dealing with. She was incorrect because I was actually THEIR CLIENT and in touch for the first time in the process. Being hung up on was definitely not the best introduction into this situation; nonetheless from their actual client. I called back and the phone was answered by a gentleman who started off defensive, until I was able to explain that I WAS the client and I was ALSO frustrated by the agents they had been dealing with but that I was trying to get information on how I could get them OFF their back, and how I could help. I proceeded to ask for their management or customer service agent to whom I could speak to about this wildly unacceptable experience I had within the matter of 10 minutes... only to find that Cindy was the "customer service rep". Cindy, as in the one who HUNG UP on me. There are no words. WOW... I will be doing everything I can to escalate this through Allstate and anyone else. This is people's investments, livelihoods and frankly, this was the MOST unprofessional interaction I have had in my 11 years in the HOA industry... and the HOA industry is a pain in the a** so that says A LOT.

WOW inadequate & bad service from this Allstate agent, I have called and talked to the office…read moreabout 4 times and they are not able to provide a simple update, spoke to Cindy and Joel, This is just a poorly run office and would steer away and try another office. Run to another agency as fast as you can. Bad representation of Allstate from everyone in the office

James and his work team are exceptionally efficient and professional. Notably, Maricela Núñez…read moreconsistently demonstrates exceptional attentiveness to our needs, ensuring that our coverages and their range are consistently the best. I highly recommend their services.

Zero Stars! I was recently rear-ended on Channel Road in Lakeside. We exchanged insurance…read moreinformation at the scene, but State Farm's insured is now denying he was involved. The insurance policy was valid at the time of the collision. If the State Farm insured wasn't there, how was I able to obtain a copy of his policy? State Farm agent James Fread provided no assistance and denied the claim.

EXCEPTIONAL, OVER-THE-TOP CUSTOMER SERVICE!!! My experience was nothing less than stellar. From…read morethe initial phone call to Brandon personally driving to my home to sign paperwork! YES, you read that! Who does that anymore? Ever? I was referred to Brandon from a dear friend and can't thank her enough! I haven't had health insurance and 10 years or so and I was very reluctant to look for a plan. Brandon made the process very easy and painless. I know that if I would've called around I could have been on the phone and on hold for hours and hours. I am a small business owner and my time is very valuable and I absolutely appreciate all the time he took to help me through this process. I would recommend Brandon for any of your insurance needs. Look no further! Thank you Brandon

I caught Denise on a Friday afternoon. She wasn't supposed to be there but she stayed and got me…read moresigned up with a dental insurance plan that was affordable. Her knowledge of the industry is insurpassable. I HIGHLY recommend speaking with her. Look no further! Call her!!!

Denise is so knowledgeable about so many different products, and will never make you feel dumb for…read morenot knowing what she is an expert in. She helped me, two family members and two different friends...and we all had the same amazing experience. You will not be disappointed, give her a call!

I would like to express how very helpful Scot was to me today . He went out of his way to help me…read moreunderstand my policy coverage with my policy NOT even being with his company . He had me bring my policy over he went thru it explained to me it and the Ca state regs as well I highly recommend this man and his integrity of a licensed agent/broker Thank you Scot for putting me at ease today

My Dad was losing his mobile home insurance due to the insurance crisis in California right now…read more Been struggling to get covered for months now but as soon as I got into contact with these folks they not only heard me out but also managed to find us coverage. I cannot stress how much I regret not working with them sooner and I am beyond please with the results. If you also need insurance I cannot recommend these folks enough!!

Speaking with Mauricio was a very pleasant experience, and that is hard to find when it comes to…read moreanything insurance-related. He is very knowledgeable and was able to set me up with the policy I was looking for at a good price the same day I called. He gave me all of his attention without being pushy. He called me back when he said he would and he immediately responded to my follow-up emails. I will definitely recommend him.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the El Cajon, CA area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0M38351

I have done business with DJM for several years for liability insurance and their service to…read morecustomers is excellent. I did not renew since I was on a tight budget for liability insurance but no insurance broker comes close to the quick, and friendly thorough customer service I experienced with Jonathan and of late Ryan. What impresses me a great deal even though I did not renew with them when I needed help recently trying to find underwriters I used for past years the service was still the same. I called left a message requesting a callback. It took all of 15 minutes for Ryan to get back to me and have an email listing of underwriters I had for past years in my inbox.

DJM has been a great help to me for the past 2 years. I have used them for general liability for…read moremy office. They have always been super quick to email me an additional rider whenever I go out and do a public event and they are just very responsive. When I moved my office my premiums went way up with my old broker so I shopped around and found DJM. I have sent my tile guy, my cabinet guy and 2 plumber friends to DJM and they all have had great things to say about working with DJM. Thanks guys!

Tricia was such a pleasure to work with. She was super informative on my options and helped me find…read morea policy that worked for us!

Kristie and her team are amazing! They helped make submitting a life insurance claim stress free…read moreduring a very difficult time. Every single person in the office was so sweet and helpful. If you go with State Farm, this is the place to go!

I am really upset and am warning everyone to check their policy. Globe life made changes to my…read moreinsurance policy without my approval after 12 years of paying. In 2014 I got insurance coverage on my then husband for $40,000.00. I put my daughters as beneficiary, but I was paying it. I have medical issues, so I didn't qualify but he did. In 2019, i got divorced, which shouldn't matter because I continued to pay it. My policy # is 006332375. In January they sent me a letter stating that they were changing the policy owner to my ex-husband. I called, they wouldn't give me a straight answer, I requested to speak to a supervisor and in so many words, she stated yes, we changed him to the policy owner. Of course I was upset and still am which is why it took me so long to write this review. She said that Globe life did an audit on my policy and changed it to him as the new policy owner. I said but I am paying, she said anyone can pay for the policy but only the owner can decide who the beneficiary can be. I was like but I have been paying for it for 12 years, how can you all just change a policy because you decided to , especially after 12 years. I can't get my money back and cannot remove my ex-husband as the owner of the policy. I cant afford to get an attorney so basically I am out 12 years of payments. Its too late for me, but be cautious before you get a policy with Globe and you should call to see if your policy was audited and they made changes. This is outrageous and not ok. Unfortunately, there is nothing I can do, so I just stopped paying my policy. Beware.

From the owner: We are the largest underwriter of Whole Life Insurance in the U.S., with over 224 billion in Life…read moreInsurance force and over 17 million policy owners. Connect with me online for a complimentary needs analysis today via a 15-minute Zoom call.