I've never seen a store dedicated exclusively to clocks and clock repair. They have a huge collection of new and repaired wall, grandfather and cuckoo clocks. There was a repair room in the back. It took a minute to get some service because I think they were working in the back room, but it was an experience to be sure... read more

Ralls County Clock Company - Home Services Near Me - Hannibal, Missouri

I had purchased a huge wall clock from Ashley Furniture that wouldn't keep working. I took it in to the fella at Ralls County Clock Shop and he said the motor was very undersized for the size of the hands. He kept it two or three days at most and it was under $20 for a new motor. It has worked flawlessly ever since then. I'm pleased! read more

I took a vintage pocket watch in to get a hand and a winding key for it after the manager asked me to return the next day when the watchmaker was on duty. After examining it for about 5 minutes the watchmaker stated he did not have a hand to fit it and I asked him what he would recommend I do. At that time an older gentleman, who I assume was the owner, shouted at me that they were trying to work and didn't have time for me. I was astounded, as I had been requested to come back that day to let the watchmaker examine my watch, and told him I wasn't aware that I had been bothering them and if that was the case I would just leave. I asked the person who shouted at me what I owed for the watchmaker looking at my watch and he replied "Nothing, we didn't do anything to fix it" and I started to walk out the door. He then asked me if I wanted to leave it to be repaired and I said "No, I don't think so" to which he replied "Good!", and I left the business. I have never been so insulted by a business owner and will never do business with them again if I have to drive 100 miles to find another business to fix my watches. read more

Never ever have them fix a clock. After three months and 250.00 our clock still doesn't work right. They came to the house to fix it twice and then took the clock with them the third time and had it two months. We called them every couple of weeks and finally we called and told them we wanted it back fixed or not. And not surprising it was not fixed. We had heard that they didn't know what they were doing but didn't listen. Be forewarned this place is a scam. Beware!!!! read more