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    Ralph F Caselnova, MD

    5.0 (1 review)

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    5 months ago

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    Long Island Medical Associates

    Long Island Medical Associates

    2.5(4 reviews)
    0.0 mi

    Very nice and helpful great team work. Have gone to other places but came back like the people…read morevery pleasant and sunrise is nextdoor

    So they lost my husbands blood work. He got it done from and outside lab from the practice because…read morethey couldn't get his blood. When we called and asked about it, they couldn't find it and made US track it down. We did and eventually got the results. I thought maybe it was just a one time mistake, but did not like how my husband and I had to do the dirty work for them. Next time when I got blood work done, they lost it again. They couldn't get my blood (I don't know how, I literally get told by every person who has taken my blood how easy my veins are), so I had to go to the lab next door. The woman who took my blood at the lab (easily, even after the person at the office blew my veins) said that they have been sending people over a lot to the lab because they can't get blood draws on people. I was waiting and waiting for my results. I eventually called and they said they could not find the results, they were lost. They said we don't know how to help you because we don't know where they are. I suggested the simple solution of calling the lab to find out the results (why would I have to tell them to do that?) They said ok, and I never got a call back. I then finally decided to do the dirty work for them, again. I finally get the results and low and behold, my blood work shows that I am prediabetic! I should have been being treated! I had to have another Dr interperet the results for me and I got started on meds to help my condition. I have even had other problems believe it or not besides this that are pretty bad, like they wouldn't approve a brain MRI for me after I went temporarily blind in my one eye. I saw my neurologist for this who is not in my insurance plan because I have been going to him for years and I love him. Insurance wouldn't approve it through him because he is not in the plan, so after seeing him for the problem he called and spoke with this office and asked if they would approve a brain MRI for me, and they said they would not without seeing me, so I made an appointment and got an exam, and they STILL said no because I did not see them initially for the problem! What?!? My neurologist had to call them and threaten to report them, so THEN they gave me a script. I will NEVER go back to this place. Its a malpractice lawsuit waiting to happen. They don't have the patients well-being in mind, it's like a circus over there.

    Howard M Hertz, MD - The desk where the practice is trafficked. Things happen quickly and efficiently.

    Howard M Hertz, MD

    2.7(99 reviews)
    2.1 mi

    Although I've been to this practice before, I brought my 18-year-old daughter for her first…read morenon-pediatric visit. She has a lot of concerns, has long had difficulty being taken seriously at the pediatricians' practice, and increasingly complained of discomfort and palpitations for over a week prior to her visit. I booked through ZocDoc, so it didn't actually generate a true appointment with the younger Dr. Hertz. I would have understood being moved to a different day, but on a busy Sunday, they still fit my daughter in to see the other Dr. (Howard) Hertz. Yes, there was a wait, which is to be expected on a Sunday and I brought a book. My daughter wanted to go in alone (her first time) and she was very apprehensive, and had been distressed in the days prior due to intensifying discomfort and broad symptoms. She came out of her visit extremely relieved, her concerns addressed, and with some testing appointments scheduled. She is afraid of blood draws, and said the nurses gave her an alcohol pad to sniff (normally I am there with her, so she was probably more anxious). In her entire medical history, she has always felt like any symptom she asked about was unaddressed, and the change in her demeanor after her visit was immediate - she was no longer scared she was seriously ill or on the verge of death. So on a busy Sunday, Dr. Hertz had a billion patients and still managed to make my sensitive/shy teenager feel heard, seen, and safe. I wasn't present so I didn't get the chance to explain her distress and discomfort, and he and the nurses noticed and addressed it anyway. My daughter is relaxed now and feels relieved, and I am so impressed that every person with whom she interacted made her feel safer and calmer. And I finally got to read my book!

    Dr. Howard Hertz and his staff have always been caring and attentive to my medical needs. I can…read moreeven go as far as to say that Dr. Howard Hertz has twice diagnosed medical conditions that has saved my life! I've been going to Dr. Hertz and his staff for over 30 years. I also love that I can go 7 days a week if needed.

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    Howard M Hertz, MD - A full waiting room lets you know you're in a special place. The community approves.

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    A full waiting room lets you know you're in a special place. The community approves.

    Ralph F Caselnova, MD - cardiology - Updated September 2026

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