So I was in a very desperate position and had to move. I contacted Ralph's Homes because they have been in business for a very long time and have a wonderful reputation. They walked me through everything that I didn't understand. In this time and dealing with Covid ALL businesses are feeling the "hit". Short staffed and Factories moving slowly or not at all. It is pretty hard to satisfy everyone in this or even most economies. Well I wanted to share my experience because I am forever grateful to them. They FOUND me a home in a moments notice! Then another home that was better suited to me was available so they offered that one to me! Naturally; like everyone, I would love for everything to happen yesterday! I am a realist and I have been in the service industry so I know what they have to go through in order to try to meet my needs. All in all I would like you to know that I purchased a trailer sight unseen!! Yes I did because I needed a home and the pickings are slim! They delivered the home yesterday. I went to see it today. It is beautiful! Much better than I had expected. I was right in that I could count on them! I would never do business with anyone else! Ralphs Homes has a lot of "seasoned people" meaning that there are some long time employees there who really know their stuff! Experience and honesty is very important. It is going to be a "cozy" winter thanks to them!! I will try to get some pictures to post here. read more

Extremely disappointed and unsatisfied with the "after service" from Ralph's Homes, in Waldoboro Maine. My husband and I purchased a modular home it was set and we moved in, in 2020. As you know that is the first year of Covid. According to contract, after one year of move in there is to be a one year inspection to repair/replace items that did not get done or were unsatisfactory. Excuse after excuse after excuse! It is now 2022. I called and said when are you going to hold up your end and repair/replace these items. Oh they said we will be right out to take photos. (Again). They were told they had one month to complete the list. They told my husband no problem, we're kinda slow right now. That was 3 weeks ago. I guess we will be going to the attorneys office to file for a breech of contract. Totally unsatisfactory! I will guarantee there will be no recommendation of any kind. Quite the opposite. Poor, poor ethics and customer service. You don't do people that way! Shame on them! read more

We stopped by today to look at the homes on the lot and to grab a few base prices. The gentlemen that "greeted" us wasn't friendly and he didn't seem to want to provide us with any information. We've been to many modular home companies, so far, this is one of the worst. read more

Just letting you know that I'm taking every step to get the Counter Top replaced and now have notified BBB, AG, Manufactured Housing Board, Social Media and Pleasant Valley as well. Joann obviously has not done her job and would no longer be working for my Company! I'm extremely dissapointed that this has come to this but it has. I will do whatever it takes to get this resolved even if I have to have it replaced myself and file a small claims action suit against both Ralph's Homes and Pleasant Valley which I'm sure they won't be impressed. I'm awaiting a call back from a family member of Pleasant Valley. I'm also having a professional finished Carpenter go completely through this Home prior to my one year Warranty to see to it that every little defect gets taken care of professionally and not by some fly by night person on your staff like I've experienced already which was unacceptable. in more then one situation. I've already contacted my Attorney who advised me at this point in time, contact all resources including Pleasant Valley for resolution before he gets involved. I still have other pending issue's that Joann hasn't addressed and it's been Months. Not sure why she is still Employed by Ralph's Homes. I will also be contacting the owner of Ralph's Homes. Kevin J. Gosselin read more

Terrible service, shady business with little follow through and misleading information. Back in February my wife and I decided to purchase a new double wide mobile home from Ralphs. The date we selected our home we were told that we should have our new home 6-8 weeks from the day it was ordered and if we gave 20,000$ downpayment that day he would order the home. After checking back a few days later we learned the salesman had gone on a 2 week vacation and never ordered our home! Then when it was finally ordered we were told we were now on a "waiting list". Next, Unfortunately the covid 19 crisis struck and all construction was halted for 2 weeks. So at this point we should have already been ready to move in and the construction hadn't even began because we had been fed false information from the get go. Now we have paid in full for a 110,000$ home, have our entire lives on hold and cannot get a straight answer as to when our home will be move in ready. We get multiple excuses as to what is taking so long and are continuously blown off. Completely fed up and would NEVER recommend this business to anyone. read more