Well, I'm just shocked at the cost for what you get. So we paid $150 a night for two queen room. In the room the safe never worked, which I do commend that the workers are trustworthy at least.. however we also never had tissue in the tissue holder by the sink, just an empty box.. we even left the box out when they came and did housekeeping just to find the empty box still sitting on the counter. The shower was kind of icky, there was black mold or something around the drain and the shower head was covered in calcium buildup. There was also a weird mildew smell in our room the entire time. Long story short I'd hope if we are paying $500 to stay three nights that these things would be better, nicer and smell clean. The staff was friendly enough. read more

With Moses lake being a smaller city The location is convenient, close to gas stations and many restaurants. But what really impresses me, the service. The managers are fast and responsive to any request or issues. They went above and beyond to make sure I was satisfied and happy. They made me feel like a valued guest and not just another customer. I highly recommend this hotel to anyone looking for a memorable and enjoyable stay. I am ending my second week here at Ramada Inn and will definitely continue to return here for the next 5 weeks that I will be in Moses Lake for work. read more

For an affordable hotel i was very pleased with my stay. The beds were very comfortable and not too hard, and I never say that. The complimentary breakfast was plentiful and very good. The hotel was very clean. The staff was very friendly. And it was the only indoor pool that was open, which is why we decided to stay here. I would recommend this hotel and plan to visit again. read more

The service is very friendly at this hotel. Small swimming pool, though adequate for stopping in with very young kids. The fitness room, too, is cramped, but I noticed some good quality elliptical machines. The breakfast was standard hotel continental breakfast fare. A little more money needs to be put into the upkeep. Some of my fixtures were in poor repair. The bed was comfortable. read more

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Wasn't the worst, wasn't the best. This is a weird one where the outside looks worse than the inside. We were more upset with the loitering in the shared parking lot with the Carl's Junior and the fact that the outside side entry was broken. Despite seeing someone "fix" it, it remained just.. open the whole time. When me and my kids were getting ready for the day, the maid service opened the door without knocking, so that could be fixed. Our bathroom door wouldn't lock and we brought our teenage niece, so we had to be extra cognizant of privacy. They brought us a roll away pack n play, which was nice. The staff was pleasant. The breakfast was pretty good. read more

This is by far the noisiest place we have ever stayed! Have you ever stayed in a motel with the wall mounted beast of an an HVAC unit? We have and it was okay. Not this time. The air conditioner (Outside temp ~ 90 degrees) would kick in and roar as we tried to sleep, all night long, about at ten minute intervals. The beast would bring the room down and finally stop. Then the refrigerator would start up! Just add the rattling fan in the bathroom and the crop dusters taking off right above us early in the morning, the Jake braking trucks and you have a real deal at only $186, while the web site shows $130 a nigh t for this hole in the wall place! NEVER again will we stay at a Ramada Inn! Go elsewhere! read more

If you are looking for the most helpful staff and most comfortable rooms. This is the place you must stay. The best of the best is the night manager Lizzy Brown. She found me an area that I could set up my sewing machine to finish a christmas gift. We came to visit with my daughter and her family for the first time since they moved there. Being a night owl I do my best after dark. Breakfast fair comes with your room and she even got my favorite part, the fresh waffles machine warmed up early. Bless her heart. We will be back here to stay...as long as Lizzy is still part of the staff. The best asset a company can have are the people you want to come back to see. read more

This hotel is located on the outskirts of Moses Lake. The rooms are reasonably clean, simply furnished and have air conditioning units. This hotel is smoke free, but there is an appointed area to smoke outside. The rooms were actually a little noisy- Every time someone flushed the toilet upstairs it would make loud whooshing noises. The layout is kind of strange- the first level units are on a lower level and not street-side. We were not offered a disabled access unit even though the vehicle we registered had disabled plates. In retrospect, we should have asked for one, because the stairs down to the first level made it a little difficult on my friend with permanent back injuries. The breakfast was good for a hotel chain, the bed was a little firm but the pillows were comfortable. The price was reasonable. If there isn't any other lodging at the hotels closer to the lake, this branch of the Ramada chain is acceptable for your overnight needs. read more

Stayed for just one night, and it obviously isn't the Hyatt or Marriot but it had everything you needed and we slept amazingly. Not to mention the lady at the front desk was awesome. I asked about a microwave and after I booked the room she went out her way to check our room and call me back when I didn't even ask for her to. I enjoyed my waffle, eggs, sausage for breakfast and just was overall happy with the customer service. Good service goes a long ways!! read more

Moses Lake is kind of in the middle of nowhere, being over an hour from Spokane and an hour from Ellensburg. If you are looking for five star hotels keep driving. I have stayed at the Super 8 here before and it was ok but nothing special. If you have mobility issues then the Super 8 is not for you as all the floors are accessible only by stairs. The Ramada however does have ground floor access on the second floor from the main lobby. The first floor does have an access door but there is a half flight of stairs down to the floor. Rooms are older but serviceable and the bed is comfy. Internet speed is decent and the channel selection is above average. The breakfast in the morning is available at 5.30am and was ready before that (bonus!). For my stay it included biscuits and gravy, scrambled eggs, bacon, cereal, juices, waffles, etc. The tables are stocked with a couple of types of hot sauce. Service was polite and friendly and I would not hesitate to stay here again. read more

I happen to like staying here. The beds are comfy, the continental breakfast has quite a variety of food, and the staff is super friendly. Like another Yelper said, yes, the pool is more for kids to play in. But this is not a five-star hotel you are dealing with. I don't come here for the pool - it's a place to relax after a long day on the road. Did I mention the beds are comfy? read more

First, the front desk staff are THE BEST! We stayed last night (8-30-13), tonight, and Sunday. We've come across 3 different front desk staffers, and they all were super friendly. The breakfast this morning was pretty good (eggs were slightly runny), the waffle was perfect, sausage & gravy was great, cereal was great. The room was clean & nice. There's a recliner near the window/office. I'm glad there was a mini fridge. The pool appeared very clean, but we haven't taken a dip yet. Loving Ramada staff... read more

This hotel gets a 5* rating, based on it being a 2-3 star hotel. Staff was very friendly and accommodating. We came here for an over nighter with my son and his soccer team of 14 boys... They took over the pool at one point in the afternoon and were very loud and rambunctious as any group of 10-11 year old boys would be. In the evening hours, they took over the hallways of the 3rd floor, and were well behaved. In the morning, they pretty much took over the main lobby where the hotel was serving a continental breakfast. They did make a little bit of unintended mess, a couple fruit loops on the floor, bit of spilled juice on the table...but the attendant was very nice to help the boys with what they needed. We had a dog travelling with us, so we were put on the ground floor. Room smelled a bit like dog before we even got there, but what can you expect? Bathroom was tiny, toilet and shower/tub combo. Sink & mirror were outside, which made it convenient for those sharing a room with a bathroom hog. Room had coffee maker, microwave & mini fridge, two queen beds which were comfy enough, small tv, dresser, and desk with chair. Free wi-fi too. Yippee! First floor had easy access to main level and pool through indoor stairway and easy access to back door that leads outside as well to take my puppy out. Key card access at all times through back door. No onsite dining, but there is a Denny's in the same parking lot as the hotel and a McDonalds, and Starbuck less than a block away across the street. Couple more places within a few blocks. Continental breakfast included scrambled eggs, sausage patties, biscuits & gravy, waffles, toast, bagels, pastries, fresh fruit, cereal, coffee and juices. A pretty good selection considering where you are staying and it was decent too. I am probably never going to Moses Lake again, but if I were, I would definitely stay here again. Convenient location right off the freeway, but not noisy at all, and within a 10 minutes drive of their downtown. read more

My go-to when visiting Moses Lake. Always pleasant when making a reservation on the phone, greeted professionally with a smile, great breakfast early morning and consistently welcomed-home with a clean room. This is a good value. Powerful water pressure and fluffy pillows. Easy access. Five stars for you Ramada Moses Lake. read more

I just love this Hotel, I stay for about Two weeks maybe longer. My Room was always clean ,the girls would always as if l needed anything. The Breakfast was good An coffee 24/7 &workout ,in door heated Pool with Laundry room they were like Family Check it out Hope you will enjoyed it has much as I did read more

I travel a lot for work, and with a $90 limit this is easily the nicest hotel I've stayed at with my company. The rooms are spacious and clean, the staff is incredibly nice, and the breakfast choices and quality exceeded my expectations. There were even Japanese choices to choose from during my stay. From my understanding, there were many guests visiting from Japan the week of my stay. It's nice to see how accommodating this hotel is in that they wanted to provide options for everyone to enjoy. My only complaint is the shower. My room was handicap accessible, which is a great option for those in wheelchairs or who have walkers, so it was spacious and had a bench. That's totally fine. But the water did take close to ten minutes to heat up to a comfortable temperature. Once it finally did, it was great. That's just the one minor issue I had my entire stay. I would definitely stay here again! read more

Stayed at this hotel over Labor Day week-end. I had stayed at this hotel when it was owned by another company, and wasn't overly impressed with the stay. We decided at the last minute to go to a concert at the Gorge, and the Ramada was the only hotel I could find a reservation. What a pleasant surprise! The lobby was clean and the staff was friendly and helpful. The rooms had been remodeled and clean, with lots of towels, comfortable beds and pillows. The free breakfast was great and very appreciated. Will stay here the next time we decide to see DMB--hopefully next Labor Day! read more

This hotel looks clean from the outside, but the rooms are not clean. We stayed here two seperate weekends and both times the room was filthy. The first time the shower had hair in it and the shower curtain had dried blood. The second time there was garbage behind the microwave and hair in the bed. The only thing that saves this place is the staff is really nice. read more

Absolutely apalled by the reception here when we went down to breakfast. The television was blaring loud, and since we were the only people eating breakfast at this late hour I asked to have it turned down or off. The staff member was very reluctant to do anything with it but when I persisted, he compromised by switching to some terrible music. I thought it was a reasonable compromise if there was a hotel rule that something must be on. However, he didn't just move on but started nagging me about how my one year old was perched on the seat. I don't appreciate child care tips from strangers so I largely ignored him, at which point he physically moved my child's seat. This was more dangerous as my child could have lost his balance, and I did not appreciate it or his interference. He continued to needle us with petty comments when we just wanted to be left in peace to eat our breakfast. I left shortly after because I felt uncomfortable and didn't want to deal with him. My husband muted the tv and the guy turned it way up and wouldn't turn it down when asked. He then complained loudly about my rudeness and when my husband asked to speak to a manager refused and told him to "leave his hotel." My 8 year old daughter came back to the hotel room in tears. This is such a ridiculous exchange I am still in disbelief. In my opinion this staff member has no business interacting with the public. We are not troublemakers, are a family from silicon valley who just appreciate a peaceful breakfast and did not expect it to turn into such a petty exchange. I would never stay here again and will be wary of Ramada from now on. Room was ok, housekeeping was very pleasant even to a difficult client (not us, an inebriated customer). Pillows were poor, sheets were cheap. Otherwise a reasonable room, just came with too much drama! Rice, miso, pickles and gyoza at breakfast for Mitsubishi clients made my kids happy before they left the room in tears. read more

Definitely recommend staying here! It's a great value. Staff is friendly, rooms are clean, and a good complimentary breakfast! Some of things could use updated (chairs, microwave, etc) but a mini fridge and a microwave is always a bonus ! read more

We stay here 2-3 times a year. Switched from the Shilo when it got too grubby... we are admittedly Sand Rats and come here to scrap in the dunes. That said, we are also well travelled professionals... Why the Ramanda? They always treat us with respect and go the extra mile to insure our plans go well. They even treat our dog like a king- which we love! This place is the perfect balance of affordability and service, and thats what we like. Sand-duning is hard. These beds are great. Nice facelift recently too! We have tried the big suite and the smaller rooms- like em both. :D Shout Out to the staff but especially Manager NATHAN, who greets us as family- and after a long hard day... that counts. We don't even shop around anymore. read more

The overall experience was pleasant. Staff was very friendly. Cookies baked fresh every night; coffee, hot chocolate, & tea downstairs 24/7. Once when we went down they were out of cookies, but the lady there instantly offered to bake more for us- very nice of her. We also actually got an extra discount at check-in too which was nice. The pool is a bit small and there is no hot tub. Breakfast was good (though if I were to make a suggestion, hashbrowns would go really well with the eggs- according to my dad;) Sure will stay here in the future. read more

Very nice hotel. Beds & Bedding were excellent. Continental breakfast was a cut above the normal. Scramble eggs with bacon was excellent. Would definitely stay again. read more

Great rate for our family in town for a funeral. Clean, comfortable, courteous staff, great breakfast, nice pool and wonderful hospitality. We really liked it here and will be back on our next trip to the area. read more

We were disappointed in what we got considering the price. The WiFi did not work despite following staff instructions, the cable service in the room was fuzzy, the shower head base was pertruding from the wall, and the desk clerk did not seem very friendly. For one night, Ramada is okay, but for anything longer, look elsewhere. read more

So I have stayed at this hotel several times. I have been told many many stories about how the internet is going to be redone and be so much better. Well some times you just get a line of crap. If you are needing a hotel with internet to do work DO NOT stay here, Inn at Moses Lake or the Holiday Inn. Same owner and quality internet. Rooms are way out dated and the TVs are a joke. Had a 20ish inch TV in one room. Dont waste your time. read more

I arrived at the hotel early, and was advised although rooms were ready, the computers were down. Please go away for an hour or so, we will call you. Got the phone call, returned to a different front desk staff member, a male with an 80's top perm who commenced to tell me I'm early (1:30 pm) and check in is at 2 pm. I advised him that I had just received a call that I could check in, at which time he has no reply. Never a please or thank you for my ID or credit card, throws a pen at me and tells me to sign the paper he also throws on the counter. Once done, sarcasticly states, welcome and enjoy your stay! I've never been so close to walking out of a hotel before I ever see a room. I travel a lot for business and have yet to be treated so poorly by the front desk staff. We won't be booking here again, and we return to the area quite regularly. read more

Very very clean ! This is an older hotel but fir $99.00 I was impressed how clean and comfortable it was . I would defiantly stay again

Excellent service, friendly front desk clerk and employees, very clean!! And I would recommend it for other people.