The hotel was clean and the night desk staff was friendly. The bed was a bit hard for my tastes but…read morenot horrible. The walls were very thin and you could hear people talking in the hallway...including the housekeeping staff joking about vacuuming outside our room to get us out of there even though it was an hour before it was checkout time. That last bit put a bad taste in our mouths.

Stayed a night for work because the hotel in ephrata double booked my room so I had to go to moses…read morelake for the night. The pictures of this place when I booked online looked more high end, I didn't check yelp before booking and I should have! It wasn't a horrible place but the bed was very firm, not supportive either just cheap motel mattress type firm (I would've expected a better mattress for almost $200 a night in the middle of the week). The lady that checked me in was probably the nicest hotel clerk I've ever come across so that was refreshing! The room was extremely clean when I walked in, I could smell how clean it was so that was reassuring. I got the king suite with jacuzzi tub, it is definitely not a suite, it's a room like any other inn lol. There was a microwave and fridge in the room and the TV had netflix, hulu, etc but you have to login on your own account if you have one. The a/c unit worked decent but even when I had the unit set to constant fan it would turn on and off throughout the night which woke me up a few times. The curtains in the room are not complete black out curtains, you can see the light coming through a tad. The pillows on the bed were comfortable so it balanced out the firm mattress situation for me lol. The hallway can get pretty loud I was irritated about getting woken up at 3am and consistently until about 6:30am because of how loud the doors nearby were opening and closing and that is the biggest deal breaker for me, when paying to sleep somewhere I want to be able to get a good night's rest and I wasn't able to because of the outside noise, I can live with an uncomfortable bed more than getting woken up thoughout the night. They do provide you with a free pint of beer from the taphouse that is in their bowling alley in the parking lot there which was nice and they do offer free continental breakfast until 9am, I didn't try it though. There is also a mini golf course in the parking lot too and also a pool and spa that is open until 10pm (indoor) . I went in the spa and it was nice and hot but the jets just shoot straight up so you can't enjoy them and they are super loud, I could hardly hear when I was trying to FaceTime. Overall, it isn't a bad place but I won't stay again when in town for work because of the noise throughout the night and the doors slamming shut.

We had an absolutely wonderful stay at the Best Western Plus in Moses Lake -- a place that…read moresurprised us with its thoughtful amenities, amazing food, and genuine hospitality. This is not your average three-star hotel. I'm already planning my next visit! 1. The Breakfast Bar - Truly a Standout Experience Hands down, one of the best hotel breakfasts I've ever had in this category. Nearly everything is handmade from scratch -- no boxed waffle mix or egg-carton scrambled eggs here. The waffles had the perfect balance of savory and subtle sweetness, ideal for anyone watching their sugar intake. The gravy was rich, hearty, and full of homemade flavor -- you could taste the care in every bite. The highlight, though, was the custom omelet station, where you can create your own with a solid selection of toppings. The attention to detail and quality at breakfast alone sets this hotel apart. 2. Stunning Lakefront View & Walking Path The hotel sits right on a beautiful lake, and you can enjoy your meal or morning coffee with a serene lake view from the window-side seating. There's also a small walking path along the water -- perfect for a peaceful early stroll before the summer sun heats up. I even spotted swans one morning! Paddle boarders and small boats regularly pass by, adding to the tranquil, postcard-like setting. 3. Impressive Room Amenities Our room was spotless, with crisp linens and a smart layout. I loved that the sink was separate from the toilet and shower area -- much more convenient when sharing the space. A standout feature was the oversized fridge, easily twice the size of typical hotel mini-fridges (even at higher-end chains like Hyatt). It fit all of our road trip snacks and meals comfortably. Other thoughtful touches, like a pre-stocked makeup remover wipe (which I always forget!), elevated the experience. The temperature control worked well, the bed was comfortable, and while the pillows leaned firmer, they were clean and supportive. 4. Fantastic Dinner & Patio Vibes Dinner on the outdoor patio was a peaceful and delicious experience. I ordered the prawn entrée -- and wow. You get 7 or 8 jumbo prawns in a lemony, buttery broth for around $25, and I happily devoured every bite (and drank every drop of the broth like soup). The salad bar was fresh, with fiber-rich options that made me go back for two full plates. But the unexpected star? The clam chowder. Creamy, hearty, and clearly made in-house, it was easily one of the best I've had -- even rivaling the chowders at Pike Place. I don't usually go for creamy soups, but I happily had two full bowls! 5. Top-Notch Service with a Smile The restaurant staff were truly wonderful. Every server greeted us with genuine warmth and attentiveness. It's clear this hotel has been around for a while, but the hospitality hasn't faded -- which is rare and says a lot. The team was friendly, caring, and made us feel valued throughout our stay. Final Thoughts This hotel impressed me on every level. From the exceptional food to the peaceful lake views, thoughtful room amenities, and genuinely kind service, Best Western Plus in Moses Lake delivered a stay that far exceeded expectations for its star level. 6. Relaxation & Wellness Amenities The hotel offers a great range of wellness amenities, including a spa, gym, dry sauna, and a heated indoor pool. Whether you're looking to stay active or simply unwind, these spaces provide a perfect balance of fitness and relaxation during your stay. If you're visiting, don't miss the clam chowder, the shrimp dish, and the custom omelets -- they're all fantastic. Highly, highly recommend!

Sheena and Mary at front desk staff went above and beyond to see that I was fully set to go..,…read more Yolanda.. on catering. hats off to the bunch of them. Showing up faithful as the sun to ensure we're all satisfied. Stop in for a spell. Support local. And tip well with gratitude.. Exchange a word of kindness and spread it around like confetti.

Talk about a nice Holiday Inn! I frequently stay at Holiday Inns and their varying brands when I…read moretravel through remote communities for work, so I didn't expect much from this one and I was surprised. We bought a ticket package for a show at The Gorge and were assigned this Moses Lake hotel with a shuttle for each day. We couldn't have been more impressed. Clean rooms, the comfiest beds ever, nice big open bathrooms, and finally, the best breakfast we'd ever had at a free hotel breakfast bar. The hotel is in a great location in the town, with a couple restaurants right nearby and only a few turns away from a grocery shops. For those traveling to The Gorge, it is a bit of a distance if you're not traveling with a shuttle, but I think we were comfortable and didn't experience the noise of after parties at hotels closer to the venue.

I came here with my fiance who had an event to work at this weekend at the dunes so I was here to…read morerelax in the pool for my birthday weekend. It was great and quiet until I witnessed one of the workers letting a family full of kids inside the back gate. The kids were loud and splashing so then my relaxing was over and I just wanted to leave even with my loud airpods in my ears. Then, the dad came back in with floats for them all so then it got even worse. One bad apple spoiled the bunch for not only me, but for another guest who was trying to enjoy the pool area as well. #FML I had even messaged the hotel beforehand to make sure the pool was opened because I was so excited to get to end the summer after Labor Day at a public pool and they told me they were still opened. They were opened alright. To everyone apparently.

About a month back our car exploded 300 miles from home, we got towed to a parkinglot near this…read morehotel. Not only were we warmly welcomed, they arranged late checkout for us and were attentive to what was going on. The first night they hooked us up with some cup of noodle. While we navigated an unfamiliar city with very few things open - they helped us figure out where to go and who to call. They were patient when we had to stay a bit later in order to rent a vehicle to make the drive home. Every one here is kind, goes above and beyond and is relentlessly patient. The room was clean, the facility was nice. The pool fantastic and the morning breakfast covered all the essentials. The staff though: the staff make it a exceptional place.

We came for the dog show at the Grant County Fairgrounds so we had to make sure it's dog friendly…read more We opted for the bedroom with kitchen. Hotel was clean and fresh. Front dest staff very friendly and efficient. Room was extremely clean and with the pandemic going on it was a #1 priority. Breakfast was modified but available. Order and take to your room etc. plenty of fast food within walking distance. Starbucks around the parking lot. We'll be back for sure.

I've traveled a fair amount for work and am familiar with small town venues like Moses Lake…read more Overall, the hotel was fine but nothing to write home about. It has the functional things that you would expect, a bed, couch, tv, fridge, microwave. It's dated and on the rundown side, (moth?) holes in the blackout shades, mildew in the shower, hard water stains on the shower head, empty shampoo bottle in the shower, empty tissue box in the bathroom, smudged mirror, egregiously bright spotlights shining into the first floor windows, etc. I'm sure I could do worse but I could also do much better. It's a 2 star hotel. No more. No less.

Blood on the sheets and pillow. Dirty tissue under the pillow. Mistakes happen but when advising…read morethe clerk upon check out, no apology or acknowledgement at all. We did like the 24 hour pool and hot tub.

This is a newer Fairfield and the only Marriott option in Moses Lake. Stayed one night while in…read moretown for work and had a comfortable stay. Spacious rooms, soft bed, and quick and easy access to the freeway. Didn't hear any noise from neighbors either. Solid option if your travels take you to this small town.

EXTREMELY RUDE STAFF. My ETA for check in was 11pm so as a Marriott Bonvoy member, I used my app…read moreand booked the Discover Moses Lake rate for a 2pm checkout with a fee. 12 arrives and a staff bangs on my room...when I informed of my reservation I was rudely told that this option does not exist. When I showed my app and the reservation, I was informed that regardless of my option and paying the higher rate, the late check out is not guaranteed. Common sense says if I booked this and it was not available, I should have been informed at check in. Apparently they are not intelligent enough to comprehend this information. I have never been treated this rudely at any Marriott and also contacted corporate regarding this 'bait and switch'.

Well, I'm just shocked at the cost for what you get. So we paid $150 a night for two queen room. In…read morethe room the safe never worked, which I do commend that the workers are trustworthy at least.. however we also never had tissue in the tissue holder by the sink, just an empty box.. we even left the box out when they came and did housekeeping just to find the empty box still sitting on the counter. The shower was kind of icky, there was black mold or something around the drain and the shower head was covered in calcium buildup. There was also a weird mildew smell in our room the entire time. Long story short I'd hope if we are paying $500 to stay three nights that these things would be better, nicer and smell clean. The staff was friendly enough.

With Moses lake being a smaller city The location is convenient, close to gas stations and many…read morerestaurants. But what really impresses me, the service. The managers are fast and responsive to any request or issues. They went above and beyond to make sure I was satisfied and happy. They made me feel like a valued guest and not just another customer. I highly recommend this hotel to anyone looking for a memorable and enjoyable stay. I am ending my second week here at Ramada Inn and will definitely continue to return here for the next 5 weeks that I will be in Moses Lake for work.

I work out of town a lot, live out of hotels for extended periods of time, and have come to…read moreappreciate a good hotel. The sage n sand is a good hotel. I have been staying here 11 weeks now while working a construction job in town. With a great weekly rate and affordable prices for night to night stays. The owner, David, is a great man who takes great pride in his property. Diligently remodeling and updating the rooms one by one. I have had the privilege stay in both types of rooms, and the remodeling is fantastic. The rooms are super clean, well furnished, with new comfy beds. My room has a kitchenette and it came furnished with all the much needed basics to make some good meals. The property is quiet. While I'm working night shift, during the day, it's super quiet. I haven't had any issues with getting needed sleep. David is a fantastic business owner and his staff are top notch. They are to ready help you if you have any issues or problems during your stay with them. David even gives your his personal cell number upon check in so you can reach him at any time. Location wise the sage n sand is close to anything you might need groceries, restaurants, services, etc. This place is great and highly recommend it

absolute run downed outdated motel I'd rather sleep in my…read morecar ! if this is your only choice drive to the rest area and lock your doors

I've stayed at hotels all over the world and have never been treated rudely by hotel staff--until I…read moretried checking into this hotel. When I arrived, there was a sign at the front desk instructing guests to use the phone to call for assistance. I saw two women talking nearby but had no way of knowing whether either of them worked there or if they were on break, so I followed the posted instructions and used the phone. Apparently, one of the women was the front desk clerk, and she immediately became confrontational. She repeatedly asked, "Can you see me? I'm standing right in front of you. Can you see me?" I explained that I didn't know who was staff and who wasn't, and that I had simply followed the directions on the sign because I wanted to check into my room. Things only got worse from there. When she asked for my driver's license, she was standing ten feet away with baskets on the counter between us. I tossed my license over the baskets and onto the desk in front of her, and she responded by throwing it back at me and telling me to leave. Since I had already paid for the room and didn't want to spend more money finding another hotel, I returned a few hours later hoping a different employee would be working. Unfortunately, I had to deal with the same clerk again. She remained rude and argumentative, although she eventually allowed me to check in. By the time I finally got to my room--three hours after I first arrived--I was exhausted and frustrated. The room itself had a strong cigarette smoke odor that was unpleasant enough to leave a bad taste in my mouth. The décor is dated, but the room appeared reasonably clean, aside from a few moths flying around. If it weren't for the extremely poor customer service and the overwhelming smoke smell, this wouldn't be a terrible hotel. Unfortunately, those issues completely overshadowed the experience. I will not be staying here again.

No breakfast even though it's advertised everywhere. I wasn't expecting much but some fruit or…read moretoast would have been fine. I had to ask for housekeeping to change out the towels but the did not empty the one trash can in the entire room. No trash can in the bathroom. Internet is slow. I wasn't expecting the four seasons but clean and taken care of and more than just the coffee machine up front.