I would not recommend Animal Medical Center to anyone who truly cares about their furry child. This…read moreis a privately owned vet with little to no professionalism. My dog was permanently expelled from their daycare due to supposed "behavior issues" that appeared out of nowhere. I was never informed of any issues until just this past week, when they gave him two "strikes." Today, they issued a third strike simply because I requested a more detailed incident report to better understand what was happening. Instead of addressing my concerns, the staff claimed that my request for clarification was "threatening." Asking for facts and transparency should never be viewed as a threat. I even sent an email requesting a call from the owner, but my message was ignored. Instead, I was told that both my dog and I are permanently banned from the premises. The most contradictory part? They claim my dog is too "aggressive" for daycare or boarding, yet stated they would still provide him with medical care if needed. If he were truly a danger, how would they safely provide care? The inconsistency is both alarming and unprofessional. Never in a million years would I have thought that asking for facts about my dog's care and behavior could be twisted into something negative. Their handling of this situation shows a complete lack of accountability, communication, and respect for both pets and their owners. Please refer to pics of email sent.

My experience at Animal Medical Center has been so consistently disappointing that I feel other pet…read moreowners deserve to know. Over the past year, I've taken multiple dogs here. My dog Dixie had eye surgery that cost over $700, and her eye actually looked worse afterward. When I asked about it, I was told they "didn't want to be too aggressive" and that she would now need a second surgery -- for another $600-700. In my opinion, this should have been handled correctly the first time. With my other dog, Mila, I brought her in several times for yeast infections in her ears and paws. I later discovered the medications I was being sold were not for yeast at all but were steroids and allergy meds. At one visit, I was charged over $180 for treatment that provided no relief, and at another, I was told her painful ear hematoma would not be drained -- despite the fact they had drained the other ear in the past with no issues. Instead, they tried to push me toward a surgery I didn't feel was necessary. On top of this, their office practices are unprofessional. I was once left on hold for 10 minutes before being hung up on, and when I called back, I was treated with attitude. Even more concerning, when I asked for my pets' medical records, I was told they couldn't release them until the doctor approved it -- which is not accurate, as owners are legally entitled to their pet's medical history. I also asked for a list of her vaccinations , I was given only a "reminder list" of vaccines, not the actual records, and was left waiting while the vet walked past me multiple times. Only after I left did I receive a text saying the full records were suddenly "ready for pickup." (30 minutes later , mind you I waited 10 minutes in their office before the other Vet who I was on the phone with making an appointment for Mila, told me they would request them and to leave. Yes they heard the conversation as well) In my opinion, this clinic seems more focused on upselling expensive procedures than actually helping pets. I have since moved my animals' care to another veterinary clinic where my concerns are taken seriously and my dogs receive proper treatment. I would not recommend Animal Medical Center to anyone who values transparency, professionalism, and genuine care for their pets. I also wrote this letter to send to the board. Find it in the photos as well as the text confirming , I was denied their medical records in the office when I asked for them

just picked up our labs - wow! what a fantastic job - and their Christmas neckerchiefs are so…read moreawesome! GREAT JOB!

Phenomenal small family owned grooming salon. The customer service is fantastic. During my first…read moreappointment I was told it would take a little longer because she wanted to get to know the dog, and the dog her. I was amazed! I've been taking my dog here for a little over a year now and love all the services and they go the extra mile to make sure your pup is comfortable. If you are not in love with the cut, they take every measure to make sure you are happy. Also as a new mom, and new to the area I do not have much help. They are so understanding and helpful to accommodate. I highly recommend

My German Shepherd loves Bonz N' Bubbles! The staff are so kind. They are great at explaining how…read morethe process works. If you are washing your dog yourself you can go anytime. I call first just to make sure they are not totally full. You put your dog in the bathtub, hook them up to the side and start washing. They have different shampoos that you can use, the suds come out of the hose, or you can use your own shampoo if you prefer. They provide brushes, curry combs, ear wipes, toothbrushes, towels, and aprons for your use. When you finish washing they have a great dryer that has different settings. In the front where you pay they have different items for sale, grooming supplies, collars, leashes, candles, etc. They also do grooming themselves. Personally, I wash my pup and they work on his nails. They do great with him. If you plan on going regularly they have a wash bundle savings card. Call or check before you go the first time because they do require some records the first time to keep all the dogs safe. Love them!

Took my dog and my grand dog in today and we gave them a bath. Great environment, we were given…read moregreat instructions on the tubs, all the different types of shampoo and what they were best for. Amazing experience, we will definitely be back. Thanks again!!

I would give Kings MTN Animal Clinic 0 stars if possible. The vet there misdiagnosed a broken…read morefront leg, it was where the red blood cells come out of the bone. 2 other vets were astounded by that. The vet also over prescribed my dog gabapentin by 4x the max dose which put my poor boy into stuper. All due to a misdiagnosed tick issue( relapse of limes disease) which needs a heavy dose of antibiotics for a month to fix. The male vet at Kings mtn almost killed my dog. He was recently out of school and should of never been treating animals without supervision imo. Go to Oaklevel vet, he knows his stuff, saved my dogs life. Period!

Not the best, nor the worst. I found them very cavalier about the amount of time they expect a…read morecustomer to wait, in my case my over an hour with with a nervous little dog climbing all over me, whining and panting and clearly stressed out. That stress passed to me and I had to leave, scolding the staff for overbooking and not updating a waiting customer about how much longer a wait to expect. My dog was upset, my blood sugar crashing, and I complained loudly and left, throwing back a bad word when they taunted me while walking out the door. They can't get over my behavior, and I can't get over theirs. One big concern about them is that they're a corporate owned clinic. That usually means their first concern is how much money they can scalp off a customer. After they've figured out how much money they stand to bill, they prioritize the customers. That's the corporate way. As a corporate owned clinic, they're better than most of their sort, but still an uncomfortable place for me and my dogs. As a former breeder/exhibitor of champion Yorkshire Terriers, I have A LOT of experience with veterinarians and proper customer service.

They have never been anything but respectful and compassionate to myself, my wife, and our pets,…read moreespecially our senior dogs. I can't imagine what I'd do without them.

Had our baby goat neutered and he died the next week with tetanus..they asked if we wanted to give…read morehim shots but neglected to emphasize the danger of not getting the CDT shot..they failed to answer a multitude of calls from us after hours and the one call they answered they had me treat for worms. Next business days they called to check on him. I said he was resting comfortably four feet under ground. Now you decide if you want to use them for your pet.

I have had wonderful experiences at this SPCA. The staff are all friendly and really love what they…read moredo. I have never had a negative visit there, after reading some of the reviews people can be very tough to please and the worst are the ones in or have been in customer service, they do a lot for our furry community and it should be understood that anyone can have a bad day. If they really want to make a difference and see what SPCA life is about, they could always donate some of their time and see exactly what a day is like there.

Not sure who the man at the front desk was, but today my parents went to go see a dog that they are…read morein the process of fostering. The man was rude, disrespectful and just overall unprofessional. I don't know who y'all choose to hire, but please start hiring people who actually have experience with customer service and are actually kind. This man made it an unpleasant visit for both of my parents and I am definitely not pleased. Thank you.

Danville's Parks and Recreation Department did a great job with this dog park. It is a large play…read morearea that is well maintained. This is a hidden gem in the community and you will find that during the week, you often have the whole place to yourself. Dog toys and drinking water are available as well as porta-johns for the humans. The park is well stocked with clean up bags and I didn't find any "land mines" on my walk around today. You've gotta check this out.

My mama & I there is another veterinarian in with Lewis Veterinary Clinic. We've taken our fur…read morebabies to see Kathryn. Kathryn is amazing with our fur babies & nursing them back to health & tip top shape. Could not ask for a better veterinarian doctor around Rockingham County NC.

We're new in town and were hoping to find a vet that was as good as our last one. Lewis didn't…read moredisappoint us, they treat our animals and us like family. We're incredibly happy with Lewis and highly recommend them.