Realky surprised at the state of this WalMart Superstore. Moved my daughter into her apartment on…read moreWisconsin Ave as an employee at the NIH. She needed many household supplies and this Superstore seemed like a natural choice. From the outside it looked nice, big garage, lots of carts, etc. but inside utter chaos. Garbage and empty carts just left in aisles, staff restocking but not keeping the shelves organized and tidy. All the cold counters were empty, maybe replacing them, but no signage, just empty shelves. Lots of cameras and signs about shoplifting, and armed security. Place was intimidating and really in poor shape. Will not visit this place again. Stay away.

This place is terrible. I have sworn off from dealing with the nightmare of this place. I attempted…read moreto order my kids' birthday cake here. I wanted a Frozen-themed birthday cake and loved that they had one they could customize. I tried ordering it in person and was told I had to download the app since they stopped taking in-person since they messed up the cakes so often. Uh oh, red flag... Despite this, I still went ahead and ordered the cake. However, when I tried to order on the app, the cake wouldn't show up. After multiple tries, I eventually ordered the cake. However, after I paid and got the receipt, it came back with a totally different cake! I ended up going to the store and asked to order in person, which they refused. I ordered again on the phone, and it came back again with the wrong cake. The person at the bakery said it would be correct even though the confirmation was wrong. Long story short, I got a cake. It got my kids names correct. Did it look like Frozen? Absolutely not. My kids were initially really upset since it looked nothing at all like what we tried to order. But luckily, the party was a hit and with all the games and gifts, they got over it. And were excited just to have a slice of cake. So, take this as a warning. Do not order a cake here. There is a good chance it will not measure up to expectations.

This once was a great & reliable pharmacy for our community. Sadly it is no longer that way. The…read morecustomer service is awful and I have been hung up on a few times. Just because they are busy or do not know an answer they should still find out in a respectful manner. I had one employee state to me that he could lie to me about my medication and its status. That is extremely unethical. We need better.

Cashier is always the slowest EVER. And the Pharmacy has HORRIBLE customer service. At least she…read moreis consistent. She is quite nasty to everyone 9/16/19. The customer service continues to worsen. Young woman today throws my medicine before she rings up. I was ignored for at least 2 min. They appeared busy but NO ACKNOWLEDGMENT. THESE FOOLS ARE CRAZY. It's amazing they are still in business

Management is TERRIBLE here DO NOT GO TO THIS STORE AT ALL…read more Bad experience and it wasn't even me 2 other customers sad the same thing like me This giant needs new management like today The lady and the man with dreads which is both managers

No, please avoid this giant food if you're here to purchase flowers!…read more Outrageous prices and the quality is the worse, all the flowers are rotten, I usually buy it from SAFEWAY, but this time I was in a hurry and came by and just a waste of time as always. It's Saturday and they're " supposedly to receive fresh flowers on Fridays, but it is still the same crap.

Terrible customer service at the a pharmacy. They told me they would not transfer a prescription…read morefrom a CVS in Kansas City because that pharmacy didn't have a paper, written prescription. What? I called the KC store and they told me that this was unheard of. Doctors call in prescriptions now. Thankfully, the KC Pharmacist personally called this store and transferred my prescription. Otherwise, I would have been out of luck for my high blood pressure medication.

I will soon be visiting this pharmacy a lot less not out of desire but out of necessity, having…read morechanged jobs and gotten a new health plan that likes everything but CVS. For my last visit, I have yet again visited the most impressive thing I've seen there: pharmacist Mehret. He is positively unflappable. He handles all customer anxieties and complaints with aplomb. People are not usually at their most pleasant when dealing with the vagaries of our ridiculous health system. Nonetheless, Mehret goes above and beyond most recently phoning a hospital which had sent the spouse of a woman to this CVS to get a an injection they surely would have there. Every time I'm there I've seen him vaccinating people right and left and I live in my neighborhood a little more comfortably knowing that he's there to take care of people.

I just called this pharmacy to inquire about my scripts being transferred from Cary Rx to them…read more First of all, I don't like this pharmacy because they are very unprofessional, this woman I spoke to was very rude and did not give me a chance to explain my situation, someone told me last week from there that my scripts would automatically be transferred there on last Friday. I tried to prevent this by informing Cary to send my scripts to capsule pharmacy on last Wednesday, but they did not. I did not find out that Cary was closing until a day before, so I found CAPSULE pharmacy that same day. Come to find out my scripts haven't even been sent to KALORAMA according to the person I spoke to. I had a negative experience with these people years ago so this is the last place I wanted my scripts to go. They have not changed.

I love supporting small neighborhood pharmacies! This one is super quick and I don't think I will…read moreever go back to a big retailer. They have a small but mighty selection of OTC items too, and ICE CREAM. Because, you know, that's an essential item. Staff are kind, and everyone could use that in these times. :-)

Go anywhere else for RXes if you possibly can! This CVS is negligent and recently gave me the WRONG…read moreRX, in addition to not reaching out to my doctor re: another RX. Wrong RX: I picked up a new RX for our dog last week. It was supposed to be extended release, but something looked off. I asked the pharmacist, she said no dismissively, and continued checking me out. I took a better look at the package when I got home and googled the names of the RX. This wasn't the right RX! I reached out to our vet who sent me the original script, which clearly said extended release. I went back today with the original script and the RX and they confirmed they had given me the wrong RX, refunded me with a gift card, then filled the correct RX. They agreed it was incredibly dangerous for pharmacists to give out the wrong RXes and negligent of that pharmacist and no one else to catch what could have been a really awful, more complicated issue. Not reaching out to doctor re: RX: My birth control was showing up as not covered by insurance. I sent a message through the app to ask what was wrong and spoke to someone, who assured me they would reach out to my doctor. I checked the app a few more times and nothing changed, then got an awful, painful period which required pain meds to manage daily life (and why I'm on this RX!). I sent another message yesterday to find out what the status was and explain I need the RX. Michael called back and when I explained my problem - and why I was frustrated - proceeded to spend several minutes lecturing me on respect, it's a Monday morning, he didn't need to tolerate this, and on and on. He was angry, repetitive, and just kept going. I asked if he was done, explained again I had been waiting for follow up and had to call to do that since I had heard nothing and already spent one cycle in pain. He explained they reached out to my doctor and heard nothing, and weren't obligated to update me when they hadn't heard. I said I would call them and find out what's up. After 3 calls with my doctor in 24 hours, they've confirmed several ways this CVS DID NOT reach out in any way or at any time regarding: my RX. I explained the situation to the nurse and she resolved it within 24 hours. She also confirmed with their answering service and electronic records that CVS hadn't reached out in any way. I reported both of these examples of negligence to Dawit, who I spoke to today. He agreed both were unacceptable and shouldn't have happened, in addition to noting Michael is new and unprofessional. I am going to find another pharmacy again, but want to urge others to 1) check your RXs to make sure you get the right meds, 2) follow up when you don't hear back bc they don't call doctors re: RXs, and 3) avoid Michael for his unprofessionalism! They will really hurt more people in this pharmacy continues to operate so negligently and dangerously, with no regard or care for the patients they purport to help!

I am updating my original post to give CVS an extra star! Their new system for picking up…read moreprescriptions is working beautifully. When I got there today at 5pm - a time when there would normally be a looong and slow-moving line - there was no line at all. I checked in on the electronic device, and in no time I was brought my prescription. What an improvement! I am thrilled. .

This store has shifted in quality and service. Riggs Road is better, because of the pharmacy staff…read more This location is crowded and lacking. The inventory has changed over time. The garage is huge but that increases the chances of crossing paths with a driver in a hurry. The quality is evaporating. There was lots of help on the floor. The employees just were that helpful. The cashier was nice.

This is my review for two fantastic sale representatives in Walmart on Georgia Ave. , named Robeil…read moreand Siyda ( I hope I spelled their name correctly) They both showed great customer service skills, were polite and helpful and went above and beyond to make sure I was satisfied and walk out of Walmart as a happy customer. Robeil is working at the electronics department and Siyda was on the floor organizing it and making sure all is in the pristine condition. KUDOS to both. Walmart you got two great employees , I hope you recognize them for their good work. Walmart itself, that is another story.

Received excellent customer service from Zakiya C, she was very helpful at the pharmacy. She…read moredefinitely deserves a 5star shoutout. Thanks to her I got my vaccine appointment completed.

Pharmacy need more assistance plz plz Every time wait long…read moretime Find more assistance

One of my medications needed insurance authorization. They didn't call me or the doctor, just…read moredidn't fill it until I called and started asking questions. Customer service could definitely have been better.

Another mess at CVS! I received a message asking whether I wanted a refill 10 days ago. I responded…read moreyes, and I went to pick it up today. It wasn't ready. (This was after wasting my time checking in at the sales counter to have the machine say it had nothing in the system for me.) The woman at the counter asked me which prescription I wanted. I said, the one you asked me about refilling, and I showed her the message on my phone. All manner of confusion with a prescription I never purchased! Then told, it would be an hour wait b/c there were three people ahead of me. When I asked, what's wrong with your automated system, she said, "I dunno." Yes, if I could give this CVS a no-star I would. Well past time to get another pharmacy!

Made simple reservation online that took less than five minutes. Drove 30 minutes to location to…read morepull in drive through for COVID testing. This is now where it all went down hill, The drive thru is not situated to accommodate more than two cars ( see picture) as it is situated between two strip malls and an alley. While waiting, a huge Mac truck pulls up and all of the cars behind me had to pull out and come back around do the truck could pull into back for delivery. Now let's get to the worst part of it all, we pulled up to our appointment at confirmed time slot of 9:45 a.m. As you can see from the pic we didn't obtain the kit till 10:59 am ..that's over an hour wait in the drive thru. Outside of that, we did receive an email right away asking how was our experience needless to say I will be completing the survey. There has to be a better way!

Man, if I had ANY other option around here…read more.. Such a frustrating experience trying to use the drive through pharmacy. Slow as molasses, and totally spaced out.